Starbucks

12020 Iron Bridge Rd, Chester
(804) 735-1991

Recent Reviews

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Anthony Mills

This Starbucks is in an building that was previously in a bank. The drinks are great Starbucks quality. This Starbucks seems to get a fair amount of traffic as they were out of the sugar cookie frap. I went through the drive through for this visit. With exception for the potholes exiting the drive through the environment could be improved. Overall service was friendly and Starbucks beverages were above average

Atmosphere: 2

Food: 4

Service: 4

Evie King

Wonderful, quick experience. Asked for my latte to be extra hot and it was perfect!

Plenty of seating and plugs. It's a lovely space inside, perfect for doing work or chatting with friends.

Atmosphere: 5

Food: 5

Service: 5

Carmen Milagros NERYS

The service and food is always good at this location ❤️

Atmosphere: 5

Food: 5

Service: 5

Althea Romero

Great coffee and I love that grilled cheese

Atmosphere: 5

Food: 5

Service: 5

J H

Baristas are super sweet and accommodating!

Atmosphere: 5

Food: 4

Service: 5

Lutisha Leavy

Always good

Atmosphere: 5

Food: 5

Service: 5

Li O

If you ask for no ice, you get ice

If you ask for/pay for extra cold foam, you get regular or even less

My last drink didn’t even have the extra vanilla syrup that was requested and paid for

The Baristas get mad at you when they make your drink wrong.

Would not go here if there was another option

Service: 1

Cathy Bellas

It's a beautiful place and the staff seemed friendly. The broken driveway/parking lot made the drive-thru back up into the small parking lot.

Atmosphere: 5

Food: 3

Service: 5

Farrah

Very rude baristas when you ask for light foam they give you extra foam .

New team this store isn’t the same anymore

Atmosphere: 1

DDT

My 9 year old Granddaughter and I went here on a Saturday. She ordered 3 different goodies (a cookies and creme cake pop, a brownie, and a big chocolate chip cookie) and an iced coffee drink....not sure what it was called. It had extra caramel drizzle and whipped cream. I tasted it, and it was delicious. I had a piece of walnut loaf bread and a hot coffee drink that had cinnamon in it. I can't recall the name of my drink either. I wish I had gotten the same drink my Granddaughter had gotten. Mine was okay, but hers was definitely better. We dined inside, and it was very quiet. The young man who took our order listened attentively and gave us both what we described. We did ask him for his suggestion from our description.

Atmosphere: 5

Food: 4

Service: 5

Aurora H

I would give five stars because this is a great Starbucks, however eight out of 10 times that I go there they don’t have something whether it’s a flavor for a drink or a food item. So that is very frustrating and I am sure this is not on the restaurant because it could be due to a shortage, but When things are missing, it is frustrating as a customer if that’s something you want and they never have several items that I order each time I go. For example, today they did not have the peach purée to make with the green tea peach drink. Anyway! Everyone here is always friendly. I usually go through the drive-through so it’s a breeze when I am able to go.The falafel wrap I had this morning was great! The two bars that helped me at the window or super friendly and courteous, and I even purchased a new cup to add to my collection.

Atmosphere: 5

Food: 4

Service: 5

Dondré

It appears this is a newer Starbucks location. As with any Starbucks, you generally know what to expect, but the customer service I received was exceptional. This positive experience with the staff is the primary reason for my 5-star rating.

Atmosphere: 5

Food: 5

Service: 5

Matthew Thomas

Super clean, quite and amazingly awsome staff. Honestly was my first time In a Starbucks to get my wife a drink. Staff were very patient and kind to me when I had no idea what I getting. Thanks yall. Ps, best iced coffee I've ever had. 😋 keep up the work.

Atmosphere: 4

Food: 5

Service: 5

Brian Wilson

This location definitely lacks customer service. I'm the only person in line, and the associate refuses to take my order so she can make food orders. Terrible!

Annabella Caporaletti

I was greeted very kindly at the drive thru and met with a smile throughout the process! Matcha was mixed well and croissant was warm and flaky ☺️

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