Subway
12511 Jefferson Davis Hwy, Chester
(804) 318-1900
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Freshest bread we've had at any Subway, clean store and service area, fast service, fresh and delicious food
Atmosphere: 5
Food: 5
Service: 5
Absolutely unacceptable. I walked out and won’t be back. I stopped here for lunch — something I do often as I travel for work — and ordered a footlong teriyaki chicken. When the meat was added, it didn’t even come close to covering the sandwich. Multiple bites would have had no chicken at all. When I pointed this out, the employee told me it was pre-portioned and he couldn’t do anything about it.
He offered to call the manager, who came over and claimed the portion was 3 oz. I asked if he could weigh it to confirm, and his exact words were, “I ain’t getting the scale out for you.” That’s the level of professionalism here. I explained it looked light compared to nearly every other Subway I’ve been to across the country and that it might’ve been portioned incorrectly. He insisted other stores don’t weigh anything — as if he somehow knows what happens in every Subway nationwide — and flat-out refused to check.
At that point, it felt less like he didn’t care and more like he didn’t want to get caught skimping portions. I left, and I won’t be returning — not to this location, and probably not to any Subway for a long time. If this is the level of service Subway stands behind, it’s not worth the money or the hassle.
Atmosphere: 1
Food: 1
Service: 1
Refused to put requested sauce on had to cancel order and leave
Atmosphere: 1
Food: 1
Service: 1
Great service and overall helping to select a good sandwich. My grandson was especially happy with the store and employees.
went in and employee has his headphones in the whole time and couldn’t hear me then proceeded to get my order wrong and wouldn’t take the head phone out to understand me.
Awsome service, very clean
Very clean and efficient customer service. The bathrooms were very clean and the sub ingredients were very fresh.
So I had a large order 9 subs and not only were these the best, freshest subs I’ve ever gotten from any subway Ive ever been to… but being it was a large order they even marked on each sub to match the receipt number so I didn’t have to dig through each one to see what it was!!! Very satisfied and thinking from now on this will be the only subway I go to!!!
The service was good, there wasn't much seating space the bathrooms were locked, and worker had to open it. Overall good place.
Love Love Love that this is one of the Subways that's still does Chop Salads!!!
Restaurantji Recommends
THIS PLACE STEALS! I used to come to this location every week. I get the same thing. Today they charged me $1.50 more. So now it’s $9 for a 6 inch sub?? I pointed out to them that the sign they had up still says “oven roasted turkey 6 in: $6.49” The employee goes “well now it $8 and we can’t change it because we are giving extra meat to everyone.” First off, I didn’t ASK for extra meat. And I get the same thing every week and watched the lady make it, she definitely did NOT put extra meat on it. Just admit you are jacking up prices for your own profit. They didn’t care at all. Literally stealing from loyal, routine customers. I’ll never go back to this location again. Could not believe it!
Atmosphere: 1
Food: 1
Service: 1
Amazing food, clean, kind people.
Wheelchair accessibility: 2 tables for handicap. Front roll, seats 4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Amazing food, clean, kind people.
I just ordered a wrap and they wouldn't put mayo our salt and pepper on it because those items weren't on the pre approved list of ingredients... really. It was 13 dollars and I couldn't get salt and pepper. Take my advice go somewhere else
Skinny guy with braids and glasses was extremely rude when asking if I could do spinach instead of lettuce on my wrap he shot me a look of hate and harshly stated they don't make customizations I do understand that. I don't however appreciate the treatment I received I also work in a cooperate setting and get days are worse than usual but customers should at least be treated better
Loading...