sweetFrog

11932 Iron Bridge Rd, Chester
(804) 715-4006

Recent Reviews

Jennifer Bugg

Limited selection, toppings were all mixed up. Food all over the counters and floor! I expected it to be cleaner.

Atmosphere: 3

Food: 3

Service: 4

Carrie W.

Every time I've tried to go to this location but there is so much trash outside that I've only gone inside once and it was not clean nor were the tables clean. I don't recommend this location.

Shenita C.

Good service love this place and good customer service the manager is always nice they always have every topping in stock.

Amy M.

I will admit that my standards for fro-yo are pretty high since there is a fro-yo shop in pretty much every strip mall in Southern California. I enjoy the heck out of fro-yo, and building a crazy concoction is one of life's great pleasures. I was pretty disappointed when this was the closest thing we got when we moved here though.I will completely ignore the personal choices of the business, which are their business. I'll focus on the things that personally affect my individual visit.I do like that they have a pretty large selection of flavors. You have ample choices when it comes to yogurt choices and even more when it comes to toppings. The popping bubbles are actually a new one for me and I am pretty tempted to just buy an entire bucket of those and keep them at my house to add to... pretty much everything. Best discovery ever, thanks to these guys.Unfortunately, that is pretty much the end of the really positive things I can say about here.I understand the desire to cut down on the product losses, but one thing that this company doesn't do is have the microscopic sized condiment cups found in every other fro-yo shop I have ever set foot in. You know the ones. Not enough to get any actual amount of product, just enough to decide whether or not the lime sorbet tastes like fruit, or tub cleaner before you spend like $.70 an ounce on it putting it in your cup. They only have two sizes of cups here: big and really big, so it is super easy for a quick tug on a handle to easily cost you $9 and then it ends up tasting like cleaning supplies. Trendy little sample cups would be really helpful. Which also brings me to my next point...This location always seems to be a bit too warm, which means that the yogurt machines are always at punch too warm, so the yogurt is always a touch too melted in my opinion. It would be nice to know that the flavor I pick is half juicy before I add it to the cup to pay for.Also a bit of a weird preference thing, but they do some of their flavor choices oddly. I love a nice vanilla and chocolate swirl, sign me up for a cookie dough and Oreo swirl any day of the week! But when they put pineapple and cotton candy on the same machine... (because inevitably my kiddos will pick that one to swirl, and I let them make their own fro-yo to support autonomy, then pay $30 for 3 cups, and when they get bored or full or grossed out because... pineapple/cotton candy, I inevitably end up attempting to eat whatever awful concoction came out of the machine, because I paid an unreasonable amount of money for it.) Again, a preference thing, but it is still unfortunate.The last reason why I almost hate when the kids ask to come here is because the seating is soooooooooo uncomfortable!!!!!!!! They have very hard wooden benches, no padding at all, and they are laid out where the two tables are very close together sharing one bench, so when it is crowded, you end up practically sitting in another family's lap. It is kind of uncomfortable to either wiggle/scoot from the outside of the table allllllllllll the way around to the opening, or to slide through the tiny opening in the middle and shove your butt in some strangers face to sit down. Either way, I learned my lesson and if it is too crowded, we just go elsewhere.All in all, I go when the kids are craving autonomy and popping bubbles, but this is definitely my least favorite of all of the (very very many) frozen yogurt places we have gone to.

Barbara Turner

Great for a hot day after the pool w the grandkids. Just wish it were closer.

Arthur F.

A tad on the expensive side, but it's worth it! Never had a flavor I didn't like and am amazed at how good the sugar free options (only two choices) tasted!

Melody Jones-Walker

I Went To This Location To Receive My "FREE" Cup Of Frozen Yogurt For My Birthday. Needless To Say, I Didn't Get It Because Of A Incompetent Individual Working In The Store!!!!!

Brie Clayton

Worst experience ever. Too overpriced. Place is dirty.

M. De la Peña

Friendly, nice, really good yogurt and variety of fresh toppings!

Vanessa Haase

Wonderful experience. Our favorite yogurt purveyor ?

Gabrielle Clayton

The guy doesn’t even weigh out the ounces. He charges you whatever he wants to. He tried to overcharge me and I got my money back. It is $.68 per ounce. There’s no way 2 cups not even full is 2 pounds!!!!! Worst sweet, frog ever!!!!

Nozo ASMR

I come here 2-3 times a week. The owner is super friendly and will greet you individually. Always clean and the treats are fresh. Can't complain, I always have a good experience.

Dhruvit Shah

Wish they keep this place clean, filthy all the time.Can't enjoy there just have to Bring it home and have it with straw

Christina Woods

Will never step foot in this location again, this experience has quite possibly ruined all Sweet Frog locations for my family. Employees that are that rude and condescending to potential customers have no business in the service industry. He made sure to let me know it was his last night and nothing but a minimum wage job anyway and I let him know we would take our business elsewhere.

Kim Screven

Pretty good. Had the chocolate and it was very tasty and satisfying

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