McDonald's
309 Whitetop Rd, Chilhowie
(276) 646-2291
Recent Reviews
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Hello, something important that I would like to put in the reviews here. When I had drove through today, they had given us 4 drinks instead of 3 (what I had asked for). I politely reminded the woman that we had only ordered four, she responds with “Have a nice day.” As I was talking, she had closed the window upon my face. As we do not currently have the money to afford anything we do not need. As a father of 2 kids, I sent my younger son in to return the extra drink and hand us our money back. He had started to become independent and had used very good manners lately — I was very proud of him for that and still am, although today had changed it all for him. As he reported to me a short, stubby, heavy-set lady who seemed younger with brown hair had screamed into his face as he asked for the money back. He even said that she had taken the drink and roughly grabbed it from his hands. Now, I had called and gotten vague details about the woman. She had not given him our money back. Now, I like to keep peace, however this was unnecessary and unprofessionally done. My son has been shaking ever since. I hope this lady gets fired, is all i am going to say. Please be careful sending your children in — i do not believe this lady can be trusted around children. Thank you.
Atmosphere: 2
Food: 4
Service: 1
Terrible food
Atmosphere: 3
Food: 1
Service: 1
Clean store. Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Very clean, and the staff was welcoming. I order a QP the order got messed up. I went back in & express the QP put a bad taste in my mouth and I wanted to swap it out for a different sandwich. The Manger was kind & she allowed me to switch my order. It was 10/10 ty.
Atmosphere: 5
Food: 5
Service: 5
Food was over cooked and manager seemed out of sorts. Appeared to have vert little staff, McDonald's corporate reached out but no reply.
Atmosphere: 1
Food: 2
Service: 3
Quick service, clean restaurant, staff took effort to customise order.
Atmosphere: 5
Food: 5
Service: 5
The diaper changing tables were all taped shut. I stoped and ate at the McDonald’s because I wanted to change my son’s diaper.
Atmosphere: 1
Food: 4
Service: 1
The drive through at this McDonald's is horrible and slow. Getting in and out of the parking lot is tricky. Traffic is always coming from both directions and makes it hard to get back on the highway.
Atmosphere: 3
Food: 4
Service: 2
Best McDonalds experience since my childhood, everyone was on it and very polite. McDoubles tasted amazing, and were assembled like SpongeBob.
Food: 5
Service: 5
Food is McDonald's... It is what it is. Service was friendly. The guy that took my money and the girl that gave me my food both seem very pleasant... As for the atmosphere... I guess I'm old school.. never liked the new design.. too much gray and boredom... Parking lot was clean. I didn't go inside so I can't speak to that.
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
love da Mc ribs
Absolutely horrendous! This has happened multiple times this week! We go to pick up our mobile order and we have waited 35 minutes and apparently somehow they have lost our order and then we receive the food after almost an hour later and it is completely wrong! It didn’t help that the employees were so rude! So we just went to another restaurant and lost our money!
Atmosphere: 1
Food: 1
Service: 1
Ordered $16 worth of food.
The Chrispy chicken strips were not edible at all. Throughly burned.
My daily double tasted like chlorine. The lettuce was wilted and the patties were also dry and semi burned. This did me in for McDonald’s and I’m sticking to my promise to myself to never ever eat here again. Not happening. I feel sick after the few bites I took. I had to order in the pick up lane through the app and left without checking so it’s really a burden. Keep the money I don’t need a refund but trust me. This location should be inspected or at the least sold to a new owner.
Atmosphere: 2
Food: 1
Service: 1
Just left here and the people working there was very rude and the food was very old and cold..never have a been talked to like that at a fast food place I wouldn't go here
Atmosphere: 1
Food: 3
Service: 1
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