Changed from 5 to 3 stars. I have seen a significant decline at this Bojangles. They consistently make mistakes in orders, don't give sides or sauces that were ordered, or give the wrong drinks as well as forgetting straws, utensils, napkins, etc.
Atmosphere: 5
Food: 5
Service: 5
Olivia Reynolds
Staff are super nice! Food was delicious (as fast food goes) and everything was super clean :)
Atmosphere: 5
Food: 5
Service: 5
Nicole Lane
I went thru the drive thru about 20 min to close at the Christiansburg VA location tonight 9-20-2025. I ordered a cheese and egg biscuit combo with juice and then wanted some booberry biscuits. But thought they'd be old. The young lady taking my order assured me that all of my food would be fresh.. Obviously i figured the biscuit would be older bc i don't expect them to drop a new pan off biscuits just for me right at close. I have to say, from the service of the young lady taking my order, to the young man that brought out my food and even the young lady getting off work i spoke to in the parking lot first, this was the absolute nicest most respectful group of workers I've ever encountered at a Bojangles. They were not bothered by it being closing time and did not treat me like i was an inconvenience to them. They treated me like the store had just opened and they were ready to start their day instead of end it.. These 3 need some definite recognition for their great work and dedication to their customer and best customer service around. So i had to take a minute to make sure i let others know how wonderful they did. I've had many bad experiences late night at restaurants before by the staff just wanting out of there and they don't care about you being happy with your order. But not these 3. So thank you all very very much. I truly appreciate all your kindness and hard work. I had just gotten off work and was exhausted and starving and i enjoyed my food probably better than any breakfast sandwich I've had in years. Keep up the great work. I pray that you are all given some type of incentive for this. May God bless you all, all the days of your lives. Stay safe!
Atmosphere: 5
Food: 5
Service: 5
Josh Lytton
I had a great experience, employees were accommodating and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ben Wolfer
First off, it will probably be the cleanest Bojangles you will ever go in. That's the reason for the 4 star. Food is decent but portion size isn't what it was 8 months ago, Service is alright but they are understaffed, and Atmosphere, being there is a large college near by from time to time you get a group in there that thinks it's a playground. All this being said this is the one we always go to. So give it a try!
Atmosphere: 4
Food: 4
Service: 4
Fred Sanford
These people make you pull forward even when no one is behind you then take forever. Wouldn't be so bad but they messed up the order badly and it was super inconvenient to walk in instead of just correct the order through the window.
Service: 1
Kathir Loganathan
This is a very nice place to have food. The service is so nice. We went there twice and both times they treated us nicely in a friendly manner. Will definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Laurinda Stovall
Friendly service, clean and fresh food.
Atmosphere: 5
Food: 4
Service: 5
Art of Ayurvedic Cooking
Hot water good.Water good
Atmosphere: 3
Food: 2
Service: 4
Angela Thompson
Normally I like this location. But today we dined in and my husband got the wrong order. He told the cashier, who was great by the way, who said he could keep the wrong order. Then the manager, a blond female, came up and told my husband to bring the wrong order back up, that she wanted to make sure we weren't trying to get 2 free pieces of chicken. Seriously? Honey, that's an inside thought that you DO NOT say in front of the customer. Not only were we embarrassed, but a someone that's worked in retail management for 2 decades, I was livid as a manager that she would speak to any customer. We couldn't have cared less about keeping the freaking chicken, it was that ugly comment that made me angry. Get your mess together, little girl.
One of the better Bojangles I've been to. All the food was spot on.
ava mcnabb
the food was good, but i was waiting to make a review. This is my second time getting food poisoning from this specific Bojangles. I’m upset! this shouldn’t be happening.
Dave Strathy
We grab dinner here probably twice a month. One time we’ll get a fried chicken meal. Wife likes the white meat and I get the dark. Always fresh and tasty. The other time we’ll get the chicken sandwiches. Wife is no pickles and I’m 6 pickles. What impresses me the most is they actually neatly arrange the 6 pickles to cover the entire bun. Doesn’t sound like much but I certainly appreciate the extra effort and it keeps me coming back. Try that at McDonald’s or Hardee’s and you’ll get a stack of pickles right in the middle and you’ll basically have to rebuild the sandwich. Two thumbs up for the whole crew at Bojangles Christiansburg! Keep up the good work.
Natasha Primes
Food was terrible. Never again
Tyler DeHart
Cajun FIlet was once again undercooked and was like biting into rubber. Good food when cooked well. But it seems like this location undercooks a lot.
Changed from 5 to 3 stars. I have seen a significant decline at this Bojangles. They consistently make mistakes in orders, don't give sides or sauces that were ordered, or give the wrong drinks as well as forgetting straws, utensils, napkins, etc.
Atmosphere: 5
Food: 5
Service: 5
Staff are super nice! Food was delicious (as fast food goes) and everything was super clean :)
Atmosphere: 5
Food: 5
Service: 5
I went thru the drive thru about 20 min to close at the Christiansburg VA location tonight 9-20-2025. I ordered a cheese and egg biscuit combo with juice and then wanted some booberry biscuits. But thought they'd be old. The young lady taking my order assured me that all of my food would be fresh.. Obviously i figured the biscuit would be older bc i don't expect them to drop a new pan off biscuits just for me right at close. I have to say, from the service of the young lady taking my order, to the young man that brought out my food and even the young lady getting off work i spoke to in the parking lot first, this was the absolute nicest most respectful group of workers I've ever encountered at a Bojangles. They were not bothered by it being closing time and did not treat me like i was an inconvenience to them. They treated me like the store had just opened and they were ready to start their day instead of end it.. These 3 need some definite recognition for their great work and dedication to their customer and best customer service around. So i had to take a minute to make sure i let others know how wonderful they did. I've had many bad experiences late night at restaurants before by the staff just wanting out of there and they don't care about you being happy with your order. But not these 3. So thank you all very very much. I truly appreciate all your kindness and hard work. I had just gotten off work and was exhausted and starving and i enjoyed my food probably better than any breakfast sandwich I've had in years. Keep up the great work. I pray that you are all given some type of incentive for this. May God bless you all, all the days of your lives. Stay safe!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience, employees were accommodating and friendly.
Atmosphere: 5
Food: 5
Service: 5
First off, it will probably be the cleanest Bojangles you will ever go in. That's the reason for the 4 star. Food is decent but portion size isn't what it was 8 months ago, Service is alright but they are understaffed, and Atmosphere, being there is a large college near by from time to time you get a group in there that thinks it's a playground. All this being said this is the one we always go to. So give it a try!
Atmosphere: 4
Food: 4
Service: 4
These people make you pull forward even when no one is behind you then take forever. Wouldn't be so bad but they messed up the order badly and it was super inconvenient to walk in instead of just correct the order through the window.
Service: 1
This is a very nice place to have food. The service is so nice. We went there twice and both times they treated us nicely in a friendly manner. Will definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Friendly service, clean and fresh food.
Atmosphere: 5
Food: 4
Service: 5
Hot water good.Water good
Atmosphere: 3
Food: 2
Service: 4
Normally I like this location. But today we dined in and my husband got the wrong order. He told the cashier, who was great by the way, who said he could keep the wrong order. Then the manager, a blond female, came up and told my husband to bring the wrong order back up, that she wanted to make sure we weren't trying to get 2 free pieces of chicken. Seriously? Honey, that's an inside thought that you DO NOT say in front of the customer. Not only were we embarrassed, but a someone that's worked in retail management for 2 decades, I was livid as a manager that she would speak to any customer. We couldn't have cared less about keeping the freaking chicken, it was that ugly comment that made me angry. Get your mess together, little girl.
Restaurantji Recommends
One of the better Bojangles I've been to. All the food was spot on.
the food was good, but i was waiting to make a review. This is my second time getting food poisoning from this specific Bojangles. I’m upset! this shouldn’t be happening.
We grab dinner here probably twice a month. One time we’ll get a fried chicken meal. Wife likes the white meat and I get the dark. Always fresh and tasty. The other time we’ll get the chicken sandwiches. Wife is no pickles and I’m 6 pickles. What impresses me the most is they actually neatly arrange the 6 pickles to cover the entire bun. Doesn’t sound like much but I certainly appreciate the extra effort and it keeps me coming back. Try that at McDonald’s or Hardee’s and you’ll get a stack of pickles right in the middle and you’ll basically have to rebuild the sandwich. Two thumbs up for the whole crew at Bojangles Christiansburg! Keep up the good work.
Food was terrible. Never again
Cajun FIlet was once again undercooked and was like biting into rubber. Good food when cooked well. But it seems like this location undercooks a lot.
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