Chipotle Mexican Grill

2545 Market St NE, Christiansburg
(540) 251-0069

Recent Reviews

Anthony E.

It's crystal clear that this business is trying to cut corners to generate a profit. However with that being said; you should not undercut the customers experience by providing an inadequate portion size and charging 12 dollars for a bowl. I wish I had a picture of the food but I outright refused to buy it. The staff was professional and hospitable.

Kimberly Bradley

First time ever there today.Music wad loud that it made my ears bleed.ine was long.menu limited. When i look at food prep, it looked as if Taco Bell threw upAnd left it behind for them tp serve.We walked out.

Atmosphere: 1

Food: 1

Service: 1

Peter Ricci

Call the health department the store was filthy, food all over the counters.

Atmosphere: 2

Food: 2

Service: 3

Andy Poff

They have never once had the grilled peppers and onions when we go, and then today they were also out pico, guacamole, black beans, and tea. It is a regular issue with this store and we’ve gone at both lunch and dinner in the past - weekends and weekdays. Doesn’t meet the standards of all the other Chipotle stores I’ve been

Atmosphere: 1

Food: 3

Service: 1

Bode Groh

Took 30 minutes to get 2 burrito bowls, wasn’t even busy when we first walked

Atmosphere: 5

Food: 5

Service: 1

Andy P.

They have never once had the grilled peppers and onions when we go, and then today they were also out pico, guacamole, black beans, and tea. It is a regular issue with this store and we've gone at both lunch and dinner in the past - weekends and weekdays. Doesn't meet the standards of all the other Chipotle stores I've been to

A. Hill

I got the grilled chicken burrito bowl with guacamole. It was delicious! I ordered for pickup on the app, and my order was hot and fresh in just over 5 minutes, which was perfect timing to drive over and pickup. I ordered tortilla chips on the side for a perfect combo.

Atmosphere: 4

Food: 4

Service: 4

Ashley Cupp

I never leave reviews but the food we ordered for dinner was extremely disappointing and over priced. Queso tasted like powdered cheese and inedible. The burrito was soggy and bland in taste. Guacamole was also bland. Chips were greasy with an odd flavor and oversalted. I will not be ordering again.

Food: 1

YS Z

Overall okay, but sometimes they close because some random things and somethings they run out of ingredients.

Atmosphere: 4

Food: 4

Service: 3

Thomas “Tom” Alderson

Friendly and helpful staff. Excellent food and a nice place to eat it. Atmosphere was that of a fast food restaurant. Appreciate the helpfulness and patience of the person working the serving line as this was our first time there. Will return and recommend to

Atmosphere: 4

Food: 5

Service: 5

Frank Kregloe

I really enjoyed my food! I ordered a salad bowl and it was great! Lots of food too.

Atmosphere: 5

Food: 5

Service: 5

Sara and Andy Sinclair

They can't cook rice all the way. They serve undercooked rice you get to enjoy crunching on it like cereal.

Atmosphere: 1

Food: 1

Service: 1

Nathan June

Whoever works night shifts on Tuesdays needs to be demoted to a customer. Rice tasted like I was chewing metamorphosis rocks, not exaggerating felt like I was eating nerds. Food came out semi cold which makes no sense, I seen y’all make it??? Honestly horrible tasting food, no complaints for customer service just god awful food. Whoever hired them doesn’t know the difference between left and right. Do better!

Atmosphere: 1

Food: 1

Service: 2

Carol Roberts Brown

I tried to call and speak to the manager however, it’s impossible to get someone on the phone at Chipotle. After reading all the horrible reviews, I understand many other customers have encountered the exact same horrible experience. Needless to say, my time was absolutely wasted. After working all day the last thing I want to do is sit for an hour and half at a drive thru waiting on an order I placed through a mobile app. Also, let me add when I finally made it to the window to get my food the person working at the window was extremely rude. Knowing how long customers have waited I would expect an apology for the long wait. If I had been able to get out of line I would have done so. While I was in line for the long extended time there was only three cars in front of me. I will not be back to this location and would like to demand a refund for such an unacceptable, horrendous experience.

Atmosphere: 1

Service: 1

Kim Campbell

Love Chipotle but, we waited for 1 hour 10 minutes in the mobile pick up line just to be handed our food and told “here you go”! No sorry, smile or anything!! Worst experience ever!

Atmosphere: 1

Food: 4

Service: 1

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