Check your to go order before you leave. Will not honor receipt once you leave. Poor customer service.
Atmosphere: 3
Food: 4
Service: 1
Anthony Lee
The chicken seemed to not have been seasoned properly. But, everything else was ok. The restaurant was clean and well organized. The staff was very friendly and courteous. My only negative issue was the chicken as mentioned above. I will go back and try the chicken again. Because, sometimes the cook is having a bad day. I can't recommend them at this point.
Atmosphere: 5
Food: 3
Service: 5
Amanda Simmers
Good tasting food, haven't gotten any bad quality food... yet. They are slow in drive thru during rush hour.. just a heads up!
Atmosphere: 5
Food: 4
Service: 3
Ruiyang Ji
extremely slow
Atmosphere: 1
Food: 1
Service: 1
Jason Thweatt
The first time you allow someone to sit for five minutes in the drive-thru without saying anything? Okay, things happen. The second time you do it in two days? Train better staff. Free advice is worth what you pay for it, but having someone ready to say "We'll be right with you as soon as we can. But just so you know, we're out of chicken tenders" as soon as they pull up works out much better than letting them sit there for five minutes and then saying it. I won't be back for a while. Maybe that will allow enough staff turnover that you can get them trained properly.
Atmosphere: 1
Food: 1
Service: 1
J Radford
This was the worst experience I've ever had and still don't have my money back. Ordered online at 430. Get there at 515 to be told they have an hour wait on Chicken. Ask to cancel my order and get a refund. They refuse to help and tell me to call customer service. Call customer service to open a ticket and still no call back or my money back.
Atmosphere: 1
Food: 1
Service: 1
Kelly Kendrick
This was possibly the worst restaurant experience I have ever encountered. We spent over $100 on a pick up order(had to pay $20 more when we arrived, just to make sure we all had enough for dinner!)! The 6 piece chicken was more like a 3 piece! It was insane to be honest! We were missing over half of our sides and the sides we did get, were very old! The fries had been cooked and then dropped again, just to heat them up! Then we were told that the family meals we ordered, come with single sized sides. They got us pretty good! I’ll give them that but I will most likely never eat here again and neither will the 5 others that were supposed to eat this meal with us! It was 100% the nastiest tasting food I have ever had!
Atmosphere: 1
Food: 1
Service: 1
Anna Carr
Good service, pretty good chicken. Overall satisfaction.
JB Stover
every time I go through the drive through they forget half the order or they don't have any chicken
Shane Smith
Very slow service, employees are rude and dont help very much at all
Check your to go order before you leave. Will not honor receipt once you leave. Poor customer service.
Atmosphere: 3
Food: 4
Service: 1
The chicken seemed to not have been seasoned properly. But, everything else was ok. The restaurant was clean and well organized. The staff was very friendly and courteous. My only negative issue was the chicken as mentioned above. I will go back and try the chicken again. Because, sometimes the cook is having a bad day. I can't recommend them at this point.
Atmosphere: 5
Food: 3
Service: 5
Good tasting food, haven't gotten any bad quality food... yet. They are slow in drive thru during rush hour.. just a heads up!
Atmosphere: 5
Food: 4
Service: 3
extremely slow
Atmosphere: 1
Food: 1
Service: 1
The first time you allow someone to sit for five minutes in the drive-thru without saying anything? Okay, things happen. The second time you do it in two days? Train better staff. Free advice is worth what you pay for it, but having someone ready to say "We'll be right with you as soon as we can. But just so you know, we're out of chicken tenders" as soon as they pull up works out much better than letting them sit there for five minutes and then saying it. I won't be back for a while. Maybe that will allow enough staff turnover that you can get them trained properly.
Atmosphere: 1
Food: 1
Service: 1
This was the worst experience I've ever had and still don't have my money back. Ordered online at 430. Get there at 515 to be told they have an hour wait on Chicken. Ask to cancel my order and get a refund. They refuse to help and tell me to call customer service. Call customer service to open a ticket and still no call back or my money back.
Atmosphere: 1
Food: 1
Service: 1
This was possibly the worst restaurant experience I have ever encountered. We spent over $100 on a pick up order(had to pay $20 more when we arrived, just to make sure we all had enough for dinner!)! The 6 piece chicken was more like a 3 piece! It was insane to be honest! We were missing over half of our sides and the sides we did get, were very old! The fries had been cooked and then dropped again, just to heat them up! Then we were told that the family meals we ordered, come with single sized sides. They got us pretty good! I’ll give them that but I will most likely never eat here again and neither will the 5 others that were supposed to eat this meal with us! It was 100% the nastiest tasting food I have ever had!
Atmosphere: 1
Food: 1
Service: 1
Good service, pretty good chicken. Overall satisfaction.
every time I go through the drive through they forget half the order or they don't have any chicken
Very slow service, employees are rude and dont help very much at all
Restaurantji Recommends
Mediocre but affordable. Biscuits were undercooked and fried chicken was bland but moist.
They won’t correct my order after explaining it was wrong.
Asked for two thighs, waited 25 mins in drive through, got thigh and leg, asked to what I order after going inside.
“We can’t change it for cost reasons”
They won’t give me the correct order for cost reasons. Absurd. Left my food and went to write this review.
Atmosphere: 3
Food: 1
Service: 1
Prices are waaay too high for what you get. Cannot pick up mobile orders through drive thru. Always have to wait for our order.
Atmosphere: 2
Food: 3
Service: 2
The colonel knows how to do chicken. The chicken and the fixing are very tasty. Like everywhere today, they are understaffed and slow.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cole Slaw, 2 PC Chicken Combo
The staff are good and manager is especially knowledgeable
Parking: Three parking lots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, French Fries, Mac & Cheese, Cole Slaw, 10 PC Saucy Nuggets Combo
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