Incorrect order, missing items, very very long wait time in side the restaurant.
Atmosphere: 3
Food: 2
Service: 1
Becky Elswick
bring back the old batter recipe for the chicken livers! Food is freshly prepared, store is kept clean and staff are welcoming.
Atmosphere: 4
Food: 4
Service: 4
Tina Tawney
Would not honor coupons and food was cold. Got 2 family size mashed potatoes with gravy but only gave us 1 gravy. Stood there waiting to order for 5 or 6min even after one employee yelled out guests out front. Several employees passed by us never said anything not even a hi. We will not go to this location ever again!!!!!!!
Atmosphere: 2
Food: 2
Service: 1
Naveen naveen
Every one in evening shift employees are worst. They don’t care people in the line beside drive through. Waited about 25 minutes no one came and asked why I am there. There were 7/8 other people front me they said no one came to ask on front. Management should fire all and hire all new if they want grow their business. KFC is the one worst employee around here.
Andre Fitz
Always shorted food, never have chicken cooked always waiting for another batch. Rude staff that need a better system clearly.
Atmosphere: 2
Food: 3
Service: 1
Jared Bullins
It was awful I ordered food and waited almost an hour and no food was received. The manger made me wait for my refund then couldn't even give me a full refund because it was ordered on their kiosk.
Atmosphere: 1
Food: 1
Service: 1
Keith Alan Rahn
Horribly rude service from staff as I asked before placing my order. Was told food was fresh and when I received my items they were lukewarm warm. Told front end staff and she got confrontational. Manager standing there. No reaction from management . This happened at 6:31pm today
Atmosphere: 3
Food: 1
Service: 1
Aidan O'Connor
Hour wait to pick up one item ordered online.
Lolly
I don’t know why KFC has set up their system so that if you order food from them anyway, but going through the drive-through you were going to wait forever. If you order it through DoorDash multiple Dashers will go there to pick it up and just drop your order because it takes so long. I’ve had to cancel my order multiple times cause I get tired of waiting. So I thought I’ll order it on a mobile app and pick it up on my way home. That didn’t help either. I would get there and be 20 or 30 minutes waiting. Why don’t you have people designated to handle the crowd that comes inside and people who do mobile apps or DoorDash apps. It is absurd the amount of time someone has to wait if they walk through your doors. Why is that how you have your line set up. I don’t even order for lunch anymore because it’s hard to tell when it will get there. My family loves KFC, but you’re forcing me to not order it. I’m literally waiting on an order now that I’ve been waiting for 45 minutes and the DoorDash driver has been sitting at the location waiting for nearly 30 minutes. That makes absolutely no sense. You need to look at your system that you have set up because it is a fail. I ordered the same meals yesterday and we ended up just throwing in frozen pizzas and canceling the order because it took too long. We waited over an hour and it couldn’t be picked up. I’m told by drivers that you have a hard time getting drivers to pick up orders there because they know it’s gonna take so long and they’re gonna waste so much of their time sitting there. You need to do better.
Atmosphere: 5
Food: 5
Service: 3
Kat Conner
Just being in the drive thru is ridiculous your waiting for almost an hour and half to even get up to the speaker. Kfc has definitely gone down hill and I really don't see this place staying in business much longer
trust the negative reviews! order was supposed to be ready by 8:15, wasn’t marked as ready til 8:35, didn’t actually pick it up until closer to 8:50. thanks for wasting a whole hour of my night! I thought maybe they were short staffed but it didn’t look like it… no apology for the order being late either.
Atmosphere: 1
Food: 3
Service: 1
Kim Frutiger
It's KFC. It's what you expect. But the biscuits used to be fantastic. Now they are underdone, pasty and smaller than they used to be back in the day. Still have great slaw chicken and potatoes with gravy. I mean, it's fast food, not a Michelin star dining experience.
Atmosphere: 4
Food: 4
Service: 5
Island Dreamer
Spent over $60 on a family meal to have delivered. Didnt get my order of mashed potatoes and gravy that I paid extra for..Took them close to 45 mins just to have the chicken ready. Gravy was very watery. Needs new management terribly or just shut down.
Food: 3
Service: 1
hawre muhammed1
The order is taking too much to be ready while they are not busy and an old lady was just taking not doing her job. The most terrible branch I have ever had at the KFC. My order shows that it is ready 07:09 pm but it was not ready on table. I have got at 07:31.
Incorrect order, missing items, very very long wait time in side the restaurant.
Atmosphere: 3
Food: 2
Service: 1
bring back the old batter recipe for the chicken livers! Food is freshly prepared, store is kept clean and staff are welcoming.
Atmosphere: 4
Food: 4
Service: 4
Would not honor coupons and food was cold. Got 2 family size mashed potatoes with gravy but only gave us 1 gravy. Stood there waiting to order for 5 or 6min even after one employee yelled out guests out front. Several employees passed by us never said anything not even a hi. We will not go to this location ever again!!!!!!!
Atmosphere: 2
Food: 2
Service: 1
Every one in evening shift employees are worst. They don’t care people in the line beside drive through. Waited about 25 minutes no one came and asked why I am there. There were 7/8 other people front me they said no one came to ask on front. Management should fire all and hire all new if they want grow their business. KFC is the one worst employee around here.
Always shorted food, never have chicken cooked always waiting for another batch. Rude staff that need a better system clearly.
Atmosphere: 2
Food: 3
Service: 1
It was awful I ordered food and waited almost an hour and no food was received. The manger made me wait for my refund then couldn't even give me a full refund because it was ordered on their kiosk.
Atmosphere: 1
Food: 1
Service: 1
Horribly rude service from staff as I asked before placing my order. Was told food was fresh and when I received my items they were lukewarm warm. Told front end staff and she got confrontational. Manager standing there. No reaction from management . This happened at 6:31pm today
Atmosphere: 3
Food: 1
Service: 1
Hour wait to pick up one item ordered online.
I don’t know why KFC has set up their system so that if you order food from them anyway, but going through the drive-through you were going to wait forever. If you order it through DoorDash multiple Dashers will go there to pick it up and just drop your order because it takes so long. I’ve had to cancel my order multiple times cause I get tired of waiting. So I thought I’ll order it on a mobile app and pick it up on my way home. That didn’t help either. I would get there and be 20 or 30 minutes waiting. Why don’t you have people designated to handle the crowd that comes inside and people who do mobile apps or DoorDash apps. It is absurd the amount of time someone has to wait if they walk through your doors. Why is that how you have your line set up. I don’t even order for lunch anymore because it’s hard to tell when it will get there. My family loves KFC, but you’re forcing me to not order it. I’m literally waiting on an order now that I’ve been waiting for 45 minutes and the DoorDash driver has been sitting at the location waiting for nearly 30 minutes. That makes absolutely no sense. You need to look at your system that you have set up because it is a fail. I ordered the same meals yesterday and we ended up just throwing in frozen pizzas and canceling the order because it took too long. We waited over an hour and it couldn’t be picked up. I’m told by drivers that you have a hard time getting drivers to pick up orders there because they know it’s gonna take so long and they’re gonna waste so much of their time sitting there. You need to do better.
Atmosphere: 5
Food: 5
Service: 3
Just being in the drive thru is ridiculous your waiting for almost an hour and half to even get up to the speaker. Kfc has definitely gone down hill and I really don't see this place staying in business much longer
Atmosphere: 1
Service: 1
Restaurantji Recommends
trust the negative reviews! order was supposed to be ready by 8:15, wasn’t marked as ready til 8:35, didn’t actually pick it up until closer to 8:50. thanks for wasting a whole hour of my night! I thought maybe they were short staffed but it didn’t look like it… no apology for the order being late either.
Atmosphere: 1
Food: 3
Service: 1
It's KFC. It's what you expect. But the biscuits used to be fantastic. Now they are underdone, pasty and smaller than they used to be back in the day. Still have great slaw chicken and potatoes with gravy. I mean, it's fast food, not a Michelin star dining experience.
Atmosphere: 4
Food: 4
Service: 5
Spent over $60 on a family meal to have delivered. Didnt get my order of mashed potatoes and gravy that I paid extra for..Took them close to 45 mins just to have the chicken ready. Gravy was very watery. Needs new management terribly or just shut down.
Food: 3
Service: 1
The order is taking too much to be ready while they are not busy and an old lady was just taking not doing her job. The most terrible branch I have ever had at the KFC.
My order shows that it is ready 07:09 pm but it was not ready on table. I have got at 07:31.
Atmosphere: 1
Food: 1
Service: 1
Food sucks people are rude and place is nasty
Atmosphere: 1
Food: 1
Service: 1
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