Sonic Drive-In
355 N Franklin St, Christiansburg
(540) 381-0007
Recent Reviews
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I thought I received the wrong item just to find out I ordered the wrong thing on accident. The sweet worker remade the item for me even after I let her know it was a mess up on my end! 10/10 service!
Food: 5
Service: 5
Every time I go here it takes 30-40 minutes to get food. They sometimes answer the order screen saying “it will be a 25-30 wait we are not taking orders”
Atmosphere: 1
Food: 1
Service: 1
Took over 30 minutes after I got here to get food that I ordered ahead on the app and that was supposed to be ready when I arrived. FOOD WAS COLD! NO ICE IN DRINKS! I was absolutely mad as hell to wait that long for cold food and hot drinks!! DO NOT GO HERE!!!!
Atmosphere: 1
Food: 1
Service: 1
28 MINS WAIT FOR FAST FOOD AND DIDN'T EVEN GET ONE OF MY CHEESEBURGERS
Hasn't gotten an order completely accurate, ever. Ever.
Takes about 50 mins for a burger wow and theres only 3 other people here
Atmosphere: 2
Food: 3
Service: 1
I had sat at the window for over 45 minutes waiting for a singular pretzel and ocean water earlier this week and the day before that they had my order all messed up. I called and talked to a manager (Heaven) and explained everything. I'll just say she handled everything perfectly and I was so pleased. She was so kind and fixed everything.. she went above and beyond for us. She needs a raise, but to the other two women i didn't catch names of y'all could definitely take some tips from her customer service skills!
Atmosphere: 2
Food: 1
Service: 3
Quick service, tots didn't taste like old oil, burger was enormous and really yummy. Tea is always fresh.
Atmosphere: 4
Food: 5
Service: 5
Savannah is the car hop around I she's working ever time I come there
Atmosphere: 5
Food: 5
Service: 5
7/18/25 i do not understand how this restaurant is still open. Service and food are terrible i wish i could see the P&L to compare year of year. You have gone down consistently since coming out of covid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They make you wait 15 mins to take your order with no customers. Don't go here
Atmosphere: 1
Food: 1
Service: 1
Solomon deserves a raise. He served our group so well at a late time and it was only him taking orders & delivering food. A phenomenal worker and a great person. He deserves a raise to the highest extent!
Atmosphere: 5
Food: 4
Service: 5
Solomon is the GOAT of customer service
Service: 5
Terrible experience.
I can see why sonic is closing everywhere...
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience with the woman who took my order. She was extremely rude and spoke to me in a way that felt disrespectful and racially biased. It was completely uncalled for.
After taking my order, she didn’t repeat it back to confirm, and it turns out she never even submitted it. I waited for my food, but nothing came. I tried calling back to follow up, but she completely ignored my call.
This kind of treatment is unacceptable. No one should be spoken to that way or have their order disregarded. I will not be returning and I strongly urge others to think twice before supporting a business that allows this kind of behavior.
Service: 1
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