Twist & Shake Ice-Cream & Pretzels Bar

It virtually says that it closes at 6 I'm here at 5:10 and the place is already closed when it indicates that it closes at 6, it seems very bad taste to me that a person only comes to this place and when I arrive it is closed, it is not the first time I come and this happens.

Atmosphere: 2

Food: 4

Service: 2

Great place any great food

Kid-friendliness: Nice person up front

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Dog

Don’t waste your money. Payed $50 dollars for 3 shakes and they tasted horrible. The pretzels aren’t good either.

Atmosphere: 1

Food: 1

Service: 1

They’re never open. I’ve even called ahead of time (excited to spend money) and when I arrived they were closed. I’m always sure to check the hours posted on google and the *actual* hours never align.

Amazing! My milkshake was absolutely delicious could not be better

I can see why this place has bad reviews.... I tired going to the store and they were closed during their operating hours... no sign or explanation... They also don't have the candied grapes available for walk-in purchases, you have to message them through fb, pay in advance, and then pick up later.

Great experience working with them!! They truly have the absolute best candy selection and when it comes to candied fruits my husband is in love!!! You have to go and try them out plus the owners are really nice and willing to work with you.

Sweetest worker! Made me the perfect birthday gift on time if earlier!

Atmosphere: 5

Food: 5

Service: 5

Great experience and delicious food

Atmosphere: 5

Food: 5

Service: 5

Editing rating, appreciate the business owner reaching out and trying to take care of us and for being respectful.Previous rating was due to being ignored for the duration of our visit by the employee there.

Me and my family drove down from Roanoke to try her deserts and pretzels. It was worth the money it was definitely worth our drive . The time and quality she has put into this place has made the experience worth it . I would recommend spending the money and trying everything . The parmesan Pretzel bites. We’re my husbands favorite( so so good). Mine the the milk shake (berry). And the rest of the items has such a great balance that nothing was to sweet to keep eating . Keep doing you girl and keep up the amazing work you do

Atmosphere: 5

Food: 5

Service: 5

the photos speak for themselves but let me give some insight…i had to try out the infamous grapes ive been seeing all over my facebook and let me say they did NOT disappoint! The customer service was phenomenal and she went above and beyond for my friend and I!the blue razz grapes & italian sodas were so good we had to go back for another box of freshly dipped grapes… just when i thought it didn’t get better she hands me the most BEAUTIFUL grapes i had seen. (they tasted even better than they look if that’s even believable ?)10/10 recommend, they have TONS of goodies in their shop and will go above and beyond to accommodate their customers!

Atmosphere: 5

Food: 5

Service: 5

Not that good ?

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Oreo

This was the biggest, most expensive disappointment I’ve had in the longest time!! I would not recommend this place at all!! I really wanted a pretzel and to get my elderly mother a milkshake. So we ordered two pretzel nuggets, two shakes and a can of soda, I was nearly in shock at the price!!! $42 and some change for this! So I’m thinking ok well this most be very good. Nope the milkshakes were very plain almost like just drinking slightly flavored milk. The pretzel nuggets were hard and cold and not tasty at all. Sad part is we had eaten a full meal with three people at a popular restaurant and it was cheaper there for our meals than this place. My mother is in a wheelchair and there wasn’t a good place to have her sit while we waited for this way too overly priced disappointment. I say don’t waste your time and money at this place

Atmosphere: 3

Food: 1

Service: 3

It was our first time checking this place out. We got a pretzel bites, regular pretzel and banana milkshake. Everything was good, especially the milkshake and regular pretzel. It was pricey but what isn’t these day? It’s a premium product and at the mall so you can expect to pay a little more for that. The employees were nice. Next time we go back I think we’ll stick to the pretzel and milkshake, not the pretzel bites. The milkshake was amazing. The pretzels are huge so may be worth sharing which would cut down on the cost. Overall definitely worth a visit.

Atmosphere: 5

Food: 5

Service: 5