Dunkin'
8501 Midlothian Tpke, Richmond
(804) 320-3260
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Two women before me receive their order without any problems. My order, I had to request my item. The difference I'm black. The tiny short customer service rep might have been white or Hispanic. The two women white. The difference, Ray Charles and Helen Keller can see the difference.
Always đ
Atmosphere: 5
Food: 5
Service: 5
Great food , great service. Kudo to Tara
Atmosphere: 5
Food: 5
Service: 5
Their food always feels freshly prepared.
Disgusting. Zero stars. Bathrooms were very dirty, soap dripped in a puddle on the dirty floor. Toilet roll holder was broken, and the plunger laying on the broken front of the toilet roll holder with toilet paper all over it. Out of half their products. Left with a toasted bagel and they forgot to put on the the creme cheese! Person taking our order for our two drinks and two food items was very annoyed and seemed put out when we ordered. Never come across this before and a little shocked by the whole experience đ˛
Atmosphere: 1
Food: 1
Service: 1
Went in for $6 meal deal and was told no hash browns. I said what would you replace with, told nothing, and you still pay same price. Wife ordered bagel with cream cheese. Left then found that they never put cream cheese on bagel. Batheooms, both, were disgusting. Recommend this place to have safety inspection.
Atmosphere: 1
Service: 1
Every time I come to this Dunkinâ Donuts, I am met with an exceptional team that really cares about me. Iâve been coming here for a few months now and theyâve really gotten to know me by name and I always appreciate that.
Morning manager is always helpful and pleasant
Ordered the $6 breakfast meal that comes with a sausage, egg and croissant, hash browns and a medium coffee. They didn't have any sausage so I got bacon. Wow. 2 half pieces of bacon. The hash browns had a good taste but were under cooked on the inside and overcooked on the outside. The coffee was good. All in all it was a good deal.
They were both nice and polite. Most importantly, they were accurate. I got what I paid for.
Restaurantji Recommends
Never have any doughnuts almond Cresent
Closes early because the workers are lazy.
Review of Dunkinâ Donuts (Tournament Edition)
We rolled up to this Dunkinâ drive-through during a tournament, ready to refuel with some coffee and bagels. Apparently, though, the concept of bagels was way too ambitious. When we asked, the lady on the speaker hit us with a âHold on!â and then proceeded to yell at us through the mic like we were in the finals of a shouting competition.
We waitedâŚand waitedâŚand waited. At one point, I think we aged a few years. Maybe we entered another dimension where time no longer mattered and bagels didnât exist. Almost 10 minutes later, with no sign of movement or hope, we did the only logical thing: we peeled out of there, bagel-less and baffled.
I guess the real tournament challenge wasnât on the field â it was trying to get a decent breakfast. Next time, weâll bring our own bagels and maybe a referee to keep things in order.
Atmosphere: 1
Food: 1
Service: 1
Check your Sunday morning schedule! Whatever lady was working the drive through was awful and needs to be fired immediately. I asked kindly if I could order one $6 bundle meal and she laughed/snickered and didnât respond. Awkward silence. Then says âWe ainât got no hashbrownsâ rudely. I kindly said âOk⌠can I just get two maple bacon sandwiches?â â she snaps back âpull upâ. I said âuh.. sorry is there a total?â She says âUh!! Yeah itâs coming!!â. Proceeded to give the total and I pulled up. Saw her looking through the drive through window shaking her head at the line waiting. We waited so long with one truck not moving in the line for over 10 minutes that we ended up just driving off. Horrible service. I get youâre a little busy and you clearly despise your job.. but donât take it out on kind people who did nothing to you. Take a breath and do better. I work in a restaurant as a solo server and itâs much busier than this location ever gets but I handle it fine as well as the rest of my team. Check yourself. This lady sounded like she was a breath from popping off for nothing. So hostile. Me and my people are never coming back.
Atmosphere: 1
Food: 1
Service: 1
The only employees that seem to be concerned about customer service would be the males because the females can be rude. I sat down waiting for my order and saw an employee chatting while placing my empty cup (drinking end ) up to her shirt. This is the only way I can explain the grossness of what I was seeing but I have seen worse at fast food places butâŚyeah Iâm making my coffee at home from now on.
Atmosphere: 3
Food: 2
Service: 2
Loading...