Service was very good. When there didnt have the dounut I ordered they took care of it and gave me a different option. My drink was made wrong and I was given the wrong sandwich.
Atmosphere: 3
Food: 1
Service: 4
Fin Caldwell
service great but very understaffed so your waiting forever
Althea Romero
Good donuts and coffee
Atmosphere: 3
Food: 5
Service: 5
Gail Morton
I ordered 2 bacon egg and cheese croissants. The service was quick, the food was hot, and the service was good.
Food: 4
Service: 4
Cary
8501 Midlothian Turnpike, Richmond, VA. Clean & helpful cashier/barista Ms Nevueh or Nevaeh. Sorry unsure about the spelling. Employees are hard-working & good customer service. Because I had the coupon from earlier Dunkin’ survey I filled out I got a free donut. Thank you
Atmosphere: 5
Food: 5
Service: 5
B.E NC
They need to fix the drive thru window!!
Atmosphere: 3
Food: 3
Service: 4
Jennifer Banks
Two women before me receive their order without any problems. My order, I had to request my item. The difference I'm black. The tiny short customer service rep might have been white or Hispanic. The two women white. The difference, Ray Charles and Helen Keller can see the difference.
Disgusting. Zero stars. Bathrooms were very dirty, soap dripped in a puddle on the dirty floor. Toilet roll holder was broken, and the plunger laying on the broken front of the toilet roll holder with toilet paper all over it. Out of half their products. Left with a toasted bagel and they forgot to put on the the creme cheese! Person taking our order for our two drinks and two food items was very annoyed and seemed put out when we ordered. Never come across this before and a little shocked by the whole experience 😲
Atmosphere: 1
Food: 1
Service: 1
Dean Marino
Went in for $6 meal deal and was told no hash browns. I said what would you replace with, told nothing, and you still pay same price. Wife ordered bagel with cream cheese. Left then found that they never put cream cheese on bagel. Batheooms, both, were disgusting. Recommend this place to have safety inspection.
Atmosphere: 1
Service: 1
Gabriel Quecedo
Every time I come to this Dunkin’ Donuts, I am met with an exceptional team that really cares about me. I’ve been coming here for a few months now and they’ve really gotten to know me by name and I always appreciate that.
yasmin samuel
Morning manager is always helpful and pleasant
Me
Ordered the $6 breakfast meal that comes with a sausage, egg and croissant, hash browns and a medium coffee. They didn't have any sausage so I got bacon. Wow. 2 half pieces of bacon. The hash browns had a good taste but were under cooked on the inside and overcooked on the outside. The coffee was good. All in all it was a good deal.
Service was very good. When there didnt have the dounut I ordered they took care of it and gave me a different option.
My drink was made wrong and I was given the wrong sandwich.
Atmosphere: 3
Food: 1
Service: 4
service great but very understaffed so your waiting forever
Good donuts and coffee
Atmosphere: 3
Food: 5
Service: 5
I ordered 2 bacon egg and cheese croissants. The service was quick, the food was hot, and the service was good.
Food: 4
Service: 4
8501 Midlothian Turnpike, Richmond, VA. Clean & helpful cashier/barista Ms Nevueh or Nevaeh. Sorry unsure about the spelling. Employees are hard-working & good customer service. Because I had the coupon from earlier Dunkin’ survey I filled out I got a free donut. Thank you
Atmosphere: 5
Food: 5
Service: 5
They need to fix the drive thru window!!
Atmosphere: 3
Food: 3
Service: 4
Two women before me receive their order without any problems. My order, I had to request my item. The difference I'm black. The tiny short customer service rep might have been white or Hispanic. The two women white. The difference, Ray Charles and Helen Keller can see the difference.
Always 👍
Atmosphere: 5
Food: 5
Service: 5
Great food , great service. Kudo to Tara
Atmosphere: 5
Food: 5
Service: 5
Their food always feels freshly prepared.
Restaurantji Recommends
Disgusting. Zero stars. Bathrooms were very dirty, soap dripped in a puddle on the dirty floor. Toilet roll holder was broken, and the plunger laying on the broken front of the toilet roll holder with toilet paper all over it. Out of half their products. Left with a toasted bagel and they forgot to put on the the creme cheese! Person taking our order for our two drinks and two food items was very annoyed and seemed put out when we ordered. Never come across this before and a little shocked by the whole experience 😲
Atmosphere: 1
Food: 1
Service: 1
Went in for $6 meal deal and was told no hash browns. I said what would you replace with, told nothing, and you still pay same price. Wife ordered bagel with cream cheese. Left then found that they never put cream cheese on bagel. Batheooms, both, were disgusting. Recommend this place to have safety inspection.
Atmosphere: 1
Service: 1
Every time I come to this Dunkin’ Donuts, I am met with an exceptional team that really cares about me. I’ve been coming here for a few months now and they’ve really gotten to know me by name and I always appreciate that.
Morning manager is always helpful and pleasant
Ordered the $6 breakfast meal that comes with a sausage, egg and croissant, hash browns and a medium coffee. They didn't have any sausage so I got bacon. Wow. 2 half pieces of bacon. The hash browns had a good taste but were under cooked on the inside and overcooked on the outside. The coffee was good. All in all it was a good deal.
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