Burger King
2679 Virginia Ave, Collinsville
(276) 647-3131
Recent Reviews
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Second time within 2 weeks pulling up at the drive thru and a heavy set white lady and black guy outside smoking I’m at a he window waiting. Today same thing 6:37 she was outside smoking or doing whatever in the front of the restaurant and went back not once acknowledging I was at the speaker very sad and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Went through burger king today!!! Meet the most amazing cashier ever.... FRIENDLY AND ON POINT TRIVIA NOT SURE IF I REMEMBER YOUR NAME CORRECTLY... BUT THIS IS ONE AMAZING CASHIER... SHOUT OUT FROM NEW COSTUMERS YOU MADE OUR DAY. LOVE MY BK HAT.... #hypemeup
Atmosphere: 5
Food: 5
Service: 5
I arrived to pick up an order. Granted it was really busy. When I notified my order info I was told it was already picked up and then the manager got involved. When I explained the issue she just turned around and didnt say another. Had to call her back and ahe explained to put the order in again and walked away. I then over heard an employee they THEY messed up by printing out the wrong order. The manager then angrily stormed away without resolving anything. 5 minutes later returns saying if the order isn't in the system, she can't help which does not resolve my issue. They messed up and gave
I understand it was busy and overwhelming, but as a manager, having a tantrum by snapping at employees/ customers and storming off is NOT how you handle situations even when stressed
The other employees were also stressed but clearly we're able to handle it.
Atmosphere: 4
Food: 5
Service: 1
We come here often and always have great service and food quality.
Atmosphere: 5
Food: 5
Service: 5
Whoppers!
Atmosphere: 3
Food: 5
Service: 4
I saw that the dragon meal was available, so I went to burger king to fill my empty belly. When I went there, first of all, it took forever to get my food, but when I bit into my mozzarella sticks, there was NO MOZZARELLA. I THOUGHT I ORDERED MOZARELLA STICKS NOT STICKS. If I wanted to eat crust I would make it myself. Get touched.
Atmosphere: 1
Food: 1
Service: 1
Back in cooking area, was food all in the floor. Food was cold, with wilted lettuce.
Atmosphere: 1
Food: 2
Service: 1
The service has declined, it depends on who is working!
Atmosphere: 3
Food: 3
Service: 2
Order not even close to what I ordered ordered a bacon king got home and all it was was a single whopper
Only one worker had come in to work. Such is the fast food industry sometimes... But man was she kind, courteous, dignified and fast despite her circumstances! Thank you for being amazing, Eva! She deserves some recognition for her amazing service!
Restaurantji Recommends
They just said come get it, and they were being extremely rude
REVOLTING experience today.
This has always been a ragingly average experience for me. Some times, it is extremely good, while other times, it is disgusting, dingy and the service sucks. Today, the service was not good, but the place is squeaky clean and the food...until I saw this.
I saw staff scraping grime off of something with the same utensil used for gathering the fries. Absolutely revolting.
Everything was great but coffee was cold
It's pretty good. Like most places sometimes better than other times on food.
I ordered a original chicken sandwich with cheese and mayonnaise only,onion rings,bottles water! Onion rings cold and sandwich barely warm and I went at 10:35am! Everything should have been hot!
Atmosphere: 4
Food: 1
Service: 5
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