I ended up deciding to get food here. After ordering, multiple people got their food before me. That's fine, though I ended up waiting nearly 35 minutes for 12 tacos. Maybe it was a rush and they were expecting issues keeping up, esspecially since they accept Doordash, but the employees behind the counter often stood around for periods of time and talked. Only one of the employees I saw actively cleaning and doing their best to tidy up the main area. On that note, it is incredibly clean and well taken care of, just wish I got my food sooner! I'll make sure to order drive through next time.
Brown Eyed
The girl working the window on 3/21/25 @ 410pm really needs to be trained or simply learn customer service skills. It's hard to spend money at places where people act as if they have had no training!
Melissa Dydyn
The staff at this taco bell is great
Kahm
Lots of new products on the menu since I was here last. It was a nice surprise
Debbie
Really good food I tried there chicken nuggets today with bell sauce very good fresh and everyone is really nice clean and good place get good food burritos are great also
Ordered my food got home to find out they put lettuce on every thing I specifically marked no lettuce and because lettuce was touching everything my autistic kids wouldn’t eat it. I called to complain because this is the third time I ordered from there and they ignored my notes on my orders. When able to finally talk to someone they lady told me I was lying and she knew for a FACT she didn’t put lettuce on them and I’m like well lady I’m staring at a plate of lettuce I just scrapped off all four tacos. She then accused my of yelling and being nasty to which I did no such thing, I didn’t cuss, I didn’t say anything degrading or offensive. I think she was just trying to antagonize me into blowing up and giving her a reason to hang up. Anywho she begrudgingly offered me to come in with a receipt for a refund. I really don’t care about a refund at all all I know is I never had an employee act to rude, childish, and unprofessional ever at any establishment I’ve been to. I will not be returning to this location
Atmosphere: 1
Food: 3
Service: 1
Brian Williams
Mobile ordered and picked up inside. The staff was very busy, but also very kind and offered a plastic bag for my order.
Atmosphere: 5
Food: 5
Service: 5
William Barbour
My taco had piece plastic wrapper in the taco.
Atmosphere: 3
Food: 1
Service: 2
Joseph Mcalexander
This is for Collinsville VA taco bell. I pulled into the drive-thru order 30 minutes before close ( I just finished my shift as well). Considering that it was late and they were probably trying to close, they were still friendly and quick on filling the order. The food was correct, and I will remark that it did taste better than usual. The crunchwrap I ordered was not falling apart, and the burrito wasn't soggy. My only regret is that I felt bad for doing anything retail or restaurant based when they were trying to close, but the attitude of the crew still made me feel welcome.
The service was fast. The store did look clean. For what I paid for the meal I could have went to nicer sit down mexican resteraunt. Visit was just o.k.
Atmosphere: 3
Food: 3
Service: 3
Frank Dunkley
These were the best tacos I’ve ever had at Taco Bell. I asked if they could put the sour cream all the way across the taco not just one blah blah the end cause I like licking my fingers spreading it so she said absolutely so they were like supreme supreme they were so delicious so thank you so much for doing that.
Delicious quesadillas. No coke products though
I ended up deciding to get food here. After ordering, multiple people got their food before me. That's fine, though I ended up waiting nearly 35 minutes for 12 tacos. Maybe it was a rush and they were expecting issues keeping up, esspecially since they accept Doordash, but the employees behind the counter often stood around for periods of time and talked. Only one of the employees I saw actively cleaning and doing their best to tidy up the main area. On that note, it is incredibly clean and well taken care of, just wish I got my food sooner! I'll make sure to order drive through next time.
The girl working the window on 3/21/25 @ 410pm really needs to be trained or simply learn customer service skills. It's hard to spend money at places where people act as if they have had no training!
The staff at this taco bell is great
Lots of new products on the menu since I was here last. It was a nice surprise
Really good food I tried there chicken nuggets today with bell sauce very good fresh and everyone is really nice clean and good place get good food burritos are great also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chalupa Supreme, Mexican Pizza, Soft Taco
Ordered my food got home to find out they put lettuce on every thing I specifically marked no lettuce and because lettuce was touching everything my autistic kids wouldn’t eat it. I called to complain because this is the third time I ordered from there and they ignored my notes on my orders. When able to finally talk to someone they lady told me I was lying and she knew for a FACT she didn’t put lettuce on them and I’m like well lady I’m staring at a plate of lettuce I just scrapped off all four tacos. She then accused my of yelling and being nasty to which I did no such thing, I didn’t cuss, I didn’t say anything degrading or offensive. I think she was just trying to antagonize me into blowing up and giving her a reason to hang up. Anywho she begrudgingly offered me to come in with a receipt for a refund. I really don’t care about a refund at all all I know is I never had an employee act to rude, childish, and unprofessional ever at any establishment I’ve been to. I will not be returning to this location
Atmosphere: 1
Food: 3
Service: 1
Mobile ordered and picked up inside. The staff was very busy, but also very kind and offered a plastic bag for my order.
Atmosphere: 5
Food: 5
Service: 5
My taco had piece plastic wrapper in the taco.
Atmosphere: 3
Food: 1
Service: 2
This is for Collinsville VA taco bell. I pulled into the drive-thru order 30 minutes before close ( I just finished my shift as well). Considering that it was late and they were probably trying to close, they were still friendly and quick on filling the order. The food was correct, and I will remark that it did taste better than usual. The crunchwrap I ordered was not falling apart, and the burrito wasn't soggy. My only regret is that I felt bad for doing anything retail or restaurant based when they were trying to close, but the attitude of the crew still made me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Salads, Wrap
Restaurantji Recommends
Always been great service here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
Check ya order before you leave ..
Atmosphere: 4
Food: 4
Service: 4
Fast friendly service. Good food.
Atmosphere: 5
Food: 5
Service: 5
The service was fast. The store did look clean. For what I paid for the meal I could have went to nicer sit down mexican resteraunt. Visit was just o.k.
Atmosphere: 3
Food: 3
Service: 3
These were the best tacos I’ve ever had at Taco Bell. I asked if they could put the sour cream all the way across the taco not just one blah blah the end cause I like licking my fingers spreading it so she said absolutely so they were like supreme supreme they were so delicious so thank you so much for doing that.
Atmosphere: 5
Food: 5
Service: 5
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