Taco Bell
812 E Madison St, Covington
(540) 965-6519
Recent Reviews
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Worst service,attitude and food quality of any restaurant ever eaten at...tacos were barely edible
Food was good, customer service was poor. When we walked in and stood there waiting to place our order, the girl behind the counter walked right past us without saying a word. Absolutely no respect at all.
Oh my God I’ve been hearing about this nacho and it was everything plus more now. I gotta get this foot-long chocolate chip cookie thanks guys. It was lovely.
I've been coming to Taco Bell since it's been open and I always get my food hot and ready...My food is very delicious the prices are amazing you get a lot of food for very little the service is very awesome too because people wait on me with respect and dignity how much love to displace I will always be here as a customer
They always out of everything and they need new people cause they can't do there job right rude as people ... and need to know how to keep stock
I had a decent experience at this Taco Bell. Only complaint was my potato taco, potato part was hardened/older. I ate it it any way
Good customer service, everything else was fresh.
I would describe this Taco Bell location as - A lackluster & un-memberable addition to the waning franchise.
My sister went to Taco Bell earlier today and they were very rude
Jamal is he isn’t a good general manager at all. He is definitely hiding it all
Atmosphere: 1
Food: 1
Service: 1
Work hard. Good food and good people
Vegetarian options: Meat or no meat. Black bean substitute. And other substitutes too
Dietary restrictions: Order as you want it.
Parking: Fre
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Quesadilla, Cheesy Gordita Crunch, Soft Taco, Chicken Quesadilla, Nachos, Nacho Fries Bellgrande, Dr Pepper, Nacho Fries
Restaurantji Recommends
Good food fast service
Atmosphere: 5
Food: 5
Service: 5
Food has gone down hill. The service is bad.
Atmosphere: 1
Food: 1
Service: 1
While traveling west on I64 we stopped for a quick lunch at the Taco Bell near the Covington exit. We both had the $7 Crave Box which was very good.
Atmosphere: 5
Food: 5
Service: 5
I’m from out of town and went through the drive through with my family. I ordered a chicken quesadilla with sauce on the side, then another chicken quesadilla with a soft taco supreme but the meal. My husband corrected me that I wanted a number 7. I then ordered a number 7. Got our food and had a hard taco (my 6 year old then informed us she had to go potty) I would have just pulled away and eaten it but decided to exchange it since I had to go in anyway.
I walked in with the taco and told them that I received a hard taco and I had ordered a soft taco supreme. Instead of having a conversation with me, the manager tells me “no you didn’t, I never heard that, neither did my coworker”.
I responded,” I ordered a soft taco supreme, I will pay the difference, I just want a soft taco supreme.”
I told the woman at the register I just wanted to pay the difference for the soft taco supreme. She said she didn’t know how to do that and we had to wait for someone to ring that up.
The manager then walks over 3 minutes later and taps the screen and walks away.
The woman at the register looked confused and told me “that will be 3 dollars” which was the full cost of the taco.
I said this is ridiculous, grabbed my hard taco and walked out the door.
I was willing to pay for what I had asked for originally, the manager was rude and argumentative. Very poor customer service.
Service: 1
Tried the new cheesey cantina chicken tacos , they were so burnt on the bottom you couldn't even chew it.
Service was fast thru the drive thru. Just need to watch the food quality especially since they jacked up the prices
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Cheesy Gordita Crunch
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