Paid for my food online got there and couldn't get my food. The manager said there's nothing he could do. Rude and disrespectful and the gm was the same . Don't go there it definitely ain't worth it.
Atmosphere: 1
Service: 1
Kaycie Porter
If you're looking for decent customer service and cleanliness, go somewhere else! Horrible customer service. I was actually called a B**** and the employee threw my sandwich in the trash and this was after I was basically ignored waiting to place an order and then after taking my order proceeding to stock the bread rack before continuing with my order. Then taking another person's order who came up behind me. There is no management at this location at least at this time around 6pm. Management still has not acknowledged my email complaint which leads me to believe management may be part of the problem. Another employee pretended to be a manager and then proceeded to throw the managers card at me. I realize customer service is a thing of the past but this place is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Derek Horton
Most full sub ive ever gotten from subway
Atmosphere: 5
Food: 5
Service: 5
Ryan Jackson
Stopped here to feed my kids and was told the customer in front of me was the last customer for the night, upon leaving we watched someone else go to the counter and order food.
Service: 1
Demy E
I called before I arrived at this location to make sure they will be open until 10:00 p.m. and I was told yes. Once I arrived the subway along with multiple other food eateries in this location was closed. I explained to the lady working that makes no sense because I just called to verify before I arrived. The lady told me that Tanner made the choice to close down those spots early tonight for some reason. What a waste of my time and gas to travel all the way over here only for this site to be closed.
Atmosphere: 1
Service: 1
Roger Underhill
First time stopping in and getting some much needed road rest and food. Picked up an all veggie sub and it was delicious! Service was exceptional from a kind, friendly, and helpful crew! We'll be back the next time we're passing through!
Vegetarian options: Just hold the meat and cheese, and they aren't stingy when it comes to the veggies! Unlike most pizza joints!
Atmosphere: 4
Food: 5
Service: 5
Greg Johnson
I never felt the need to write reviews but my experience at this established has enabled me to do so. I came in this afternoon wanting a spinach wrap before being informed that only plain tortillas were available. After settling, I ask for the chicken patty- not available! Veggie patty- not available Swiss cheese- not available! Sweet peppers- not available either! The employees did the best they could and I was pleased with the sub. However, I would recommend going to a better subway with a complete menu.
Meredith Payne
The 2 girls running the Subway were patient and lovely to myself and my kids. They went out of their way to be kind and helpful. And the food tasted great!
Atmosphere: 5
Food: 5
Service: 5
Sandra Martin
The area was clean the staff was extremely kind and courteous food was delicious.
Not a terrible place to stop; could use an upgrade of facilities and customer service. During my most recent outing they did not have tuna, turkey, or steak so I settled for a veggie sub which craved my hunger but not my expectations. The two gentleman were nice at the front and attempted to accommodate, however one could tell the problems were not within their control. Overall, I would return, but it’s a good thing other fast food chains are located under the same roof.
Kevin and Cate Helm
There is a Subway 8 miles in two directions from my home. This location or the Amelia location. I go to this location only if passing through and I can't wait to get to Amelia, or if it's on the way home through Crewe.I'm understanding that most problems I have with this location are usually on the owner and not the staff. Sloppy tomatoes that are bought past their due date. That's owner and vendor issue. The bread coming to the store frozen with ice crystals. Owner and vendor. Tonight though, I think the staff knew I'd be writing a review and they seemed to dread it.Came in with my daughterI ordered from Arby's and she from Subway. She ordered a Chicken Bacon Ranch on Flatbread. Toaster oven must be broken, because when she got in the car, her bacon was still cold in places and the bread was still cold to the touch.My review isn't about her sad sandwich - we try to overlook owner/vendor issues. My review is about the fountain drink machine. When I ordered my cup from Arby's, I really debated buying a bottled soda, but we were tired from mucking stalls in the cold and I figured one less transaction. Go to the machine and grab my ice and a drink, but notice the mouth for the ice is looking suspicious. I go in with my phone camera and it is pure mold. It wasn't hiding, it wasn't something I should have missed. Guy from Subway saw my phone and came up behind me and asked if the machine was broken (something in trend since they had to tape a sign up that says Diet Dr Pepper over what is usually there). I told him no and pointed out the ice mouth. He looked at it, said, "Aw man, I didn't even see that and I get my drinks from there."I'm going to give the benefit of the doubt and say he probably didn't see it there. That none of the staff saw it there, because no one in the entire food court has checked that machine long enough to see the growth there. Chances are, if you're seeing mold and mildew on the outside, it's outrageous on the inside.I thought about asking for a refund and saying no thanks to the machine, but we were tired and lately anywhere local you ask for a small refund on anything, it takes so long, you might as well sucked it up and drank the soda.I drank the soda and it's 1am, and I'm writing my review in between trips to the bathroom.It's going to be a pretty long time before I can recover the images of tonight and be able to go back comfortably.
Doohboy and Son
Good customer service
Leon Pitchford
Sorry sorry!!
Latasha Barbour
They very respectful and take their time fixing your food
Paid for my food online got there and couldn't get my food. The manager said there's nothing he could do. Rude and disrespectful and the gm was the same . Don't go there it definitely ain't worth it.
Atmosphere: 1
Service: 1
If you're looking for decent customer service and cleanliness, go somewhere else! Horrible customer service. I was actually called a B**** and the employee threw my sandwich in the trash and this was after I was basically ignored waiting to place an order and then after taking my order proceeding to stock the bread rack before continuing with my order. Then taking another person's order who came up behind me. There is no management at this location at least at this time around 6pm. Management still has not acknowledged my email complaint which leads me to believe management may be part of the problem. Another employee pretended to be a manager and then proceeded to throw the managers card at me. I realize customer service is a thing of the past but this place is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Most full sub ive ever gotten from subway
Atmosphere: 5
Food: 5
Service: 5
Stopped here to feed my kids and was told the customer in front of me was the last customer for the night, upon leaving we watched someone else go to the counter and order food.
Service: 1
I called before I arrived at this location to make sure they will be open until 10:00 p.m. and I was told yes. Once I arrived the subway along with multiple other food eateries in this location was closed. I explained to the lady working that makes no sense because I just called to verify before I arrived. The lady told me that Tanner made the choice to close down those spots early tonight for some reason. What a waste of my time and gas to travel all the way over here only for this site to be closed.
Atmosphere: 1
Service: 1
First time stopping in and getting some much needed road rest and food. Picked up an all veggie sub and it was delicious! Service was exceptional from a kind, friendly, and helpful crew! We'll be back the next time we're passing through!
Vegetarian options: Just hold the meat and cheese, and they aren't stingy when it comes to the veggies! Unlike most pizza joints!
Atmosphere: 4
Food: 5
Service: 5
I never felt the need to write reviews but my experience at this established has enabled me to do so. I came in this afternoon wanting a spinach wrap before being informed that only plain tortillas were available. After settling, I ask for the chicken patty- not available! Veggie patty- not available Swiss cheese- not available! Sweet peppers- not available either! The employees did the best they could and I was pleased with the sub. However, I would recommend going to a better subway with a complete menu.
The 2 girls running the Subway were patient and lovely to myself and my kids. They went out of their way to be kind and helpful. And the food tasted great!
Atmosphere: 5
Food: 5
Service: 5
The area was clean the staff was extremely kind and courteous food was delicious.
Pretty good place usually friendly staff.
Restaurantji Recommends
Not a terrible place to stop; could use an upgrade of facilities and customer service. During my most recent outing they did not have tuna, turkey, or steak so I settled for a veggie sub which craved my hunger but not my expectations. The two gentleman were nice at the front and attempted to accommodate, however one could tell the problems were not within their control. Overall, I would return, but it’s a good thing other fast food chains are located under the same roof.
There is a Subway 8 miles in two directions from my home. This location or the Amelia location. I go to this location only if passing through and I can't wait to get to Amelia, or if it's on the way home through Crewe.I'm understanding that most problems I have with this location are usually on the owner and not the staff. Sloppy tomatoes that are bought past their due date. That's owner and vendor issue. The bread coming to the store frozen with ice crystals. Owner and vendor. Tonight though, I think the staff knew I'd be writing a review and they seemed to dread it.Came in with my daughterI ordered from Arby's and she from Subway. She ordered a Chicken Bacon Ranch on Flatbread. Toaster oven must be broken, because when she got in the car, her bacon was still cold in places and the bread was still cold to the touch.My review isn't about her sad sandwich - we try to overlook owner/vendor issues. My review is about the fountain drink machine. When I ordered my cup from Arby's, I really debated buying a bottled soda, but we were tired from mucking stalls in the cold and I figured one less transaction. Go to the machine and grab my ice and a drink, but notice the mouth for the ice is looking suspicious. I go in with my phone camera and it is pure mold. It wasn't hiding, it wasn't something I should have missed. Guy from Subway saw my phone and came up behind me and asked if the machine was broken (something in trend since they had to tape a sign up that says Diet Dr Pepper over what is usually there). I told him no and pointed out the ice mouth. He looked at it, said, "Aw man, I didn't even see that and I get my drinks from there."I'm going to give the benefit of the doubt and say he probably didn't see it there. That none of the staff saw it there, because no one in the entire food court has checked that machine long enough to see the growth there. Chances are, if you're seeing mold and mildew on the outside, it's outrageous on the inside.I thought about asking for a refund and saying no thanks to the machine, but we were tired and lately anywhere local you ask for a small refund on anything, it takes so long, you might as well sucked it up and drank the soda.I drank the soda and it's 1am, and I'm writing my review in between trips to the bathroom.It's going to be a pretty long time before I can recover the images of tonight and be able to go back comfortably.
Good customer service
Sorry sorry!!
They very respectful and take their time fixing your food
Loading...