This place has changed and not in a good way. Will never go back who ever owns it needs to send in a friend so they can see how dirty the floor is,most tables still have trash on them and how unfriendly the employees are. This place is horrible and a complete joke
Janet Kitt
January 15th 2025 my experience with Jersey Mike's was absolutely horrible your four employees was standing around on their phones and did not want to wait on me. I stood there for 5 minutes and asked if they were going to wait on me and they roll their eyes around soon came up to ask me what do you want. I ordered two giants Italian subs the bread was hard as a rock they barely put any meat at all on the sub and loaded it with lots of brown looking lettuce. Very unhappy I also asked them please not to put the oil and vinegar on the sub the girl rolled her eyes around and said why I simply said because it makes it too soggy in the next half an hour to eat. The counter was filthy the owner needs to step up and check this business it seems to be going downhill quickly I've been here before dozens of times and it never looked like this. And it was only 10:15 in the morning. ....
Brittany Evans
You would think you could get your sub however you’d like but apparently not. Not friendly or welcoming. I had a better experience at Deli-icious. Much friendlier and cheaper.
Harlan Williamson
Employees more interested in having personal discussions amongst themselves than engaging the customers. I did not feel welcome.
David Corbin
Bought a BLT on Sunday oct 27 around 5pm I got home and unwrapped it. No bacon on the ends, 4 prices in the middle, 3 tomatoes. Staff was Not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: blt
Robert Hornung
Fast and courteous service! Great subs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Not Today
Team members are always super friendly. Love the food too!
Atmosphere: 5
Food: 5
Service: 5
Robert Graves
My wife got the turkey provolone cheese regular and I got the steak and cheese. Hers was ready quickly, mine took a while. While waiting I had decided to give them one star. However, they were extremely busy and working non stop. When I finally got mine, I was sold after the first bite. We both enjoyed our meal and we will be back.
Food: 5
William Ubben
Wonderful service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Angie Shifflett
Allison at the Culpeper location. She always waits on me. She is so bubbly and cheerful. I have sit there and watched her as she waits on Custer's, and no matter what mood they are in she seems to brighten their day. She is definitely a asset to the company.
Parking: There is plenty of parking spaces out front of the store. And there is even handicap parking.
I tried this location for the first time three weeks ago and the young adults working at the time seemed more interested in their phones than actually doing work. When I asked for extra topping on my Italian sub I got an eye roll and maybe an extra pepper or two because I can't handle the jalapenos according to their staff member. I was annoyed but I let it go. Then the same worked out oil and vinegar on my sandwich soaking it so bad the bread was soggy in the ten minutes I took to eat. Causing me to only be able to eat half of it before it was more salad. I went back yesterday figuring I would give them a second chance and it was worse. The works were all on their phones again. When I asked to add toppings to my sandwich again including bacon which I paid for I was met with the same attitude problem. The one black worker said I had an attitude and threatened to spit in my sandwich to show how to better treat people. The same worker handed my husband my sandwich and told him he should leave me if he wants to be happy. Make me furious. Another customer came in and the same black worker yelled why r they in here? Umm it's a restaurant they want food. She proceeded to be nasty to them too. I got a second sub for my husband and this same worker thought it was my food so she proceeded to throw the once again squished sub at me. When I argued and said it was not my sub she went back at me saying it was bad just didn't know what I was talking she was not fixing it or adding anything because she did her job. I left furious. Both sandwiches were a mess and my bacon was not even cooked. I ended up getting very sick and throwing up an hour later after attempting to eat my sub after removing the undercooked bacon. Again the sandwiches were soggy and inedible and I ended up just throwing it away. I will never be back until there are some changes done.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Philly Cheese Steak, Big Kahuna Cheese Steak
Romans 1 Jesus saves
Dirty!! 1 out of 3 people doing all the work..come on guys you can do better love your store when it is run the right way!
Atmosphere: 1
Food: 2
Service: 2
Susanne Breeden
We went to Jersey Mikes today and I was shocked to see brown lettuce they were serving, and I asked if they wipe their countertops off as they put my wrap on it and was told they do wipe them frequently. It still grossed me out. My son enjoyed his steak sub. We got our order to go. The staff members were nice. I will not eat there again.
Atmosphere: 3
Food: 2
Service: 4
JayDogTitan
This is the nastiness sub shop you can ever get food from, I'd like to see it shut down.
Food: 1
Gary lee thompson
Service is extremely fast the food is absolutely delicious
This place has changed and not in a good way. Will never go back who ever owns it needs to send in a friend so they can see how dirty the floor is,most tables still have trash on them and how unfriendly the employees are. This place is horrible and a complete joke
January 15th 2025 my experience with Jersey Mike's was absolutely horrible your four employees was standing around on their phones and did not want to wait on me. I stood there for 5 minutes and asked if they were going to wait on me and they roll their eyes around soon came up to ask me what do you want. I ordered two giants Italian subs the bread was hard as a rock they barely put any meat at all on the sub and loaded it with lots of brown looking lettuce. Very unhappy I also asked them please not to put the oil and vinegar on the sub the girl rolled her eyes around and said why I simply said because it makes it too soggy in the next half an hour to eat. The counter was filthy the owner needs to step up and check this business it seems to be going downhill quickly I've been here before dozens of times and it never looked like this. And it was only 10:15 in the morning. ....
You would think you could get your sub however you’d like but apparently not. Not friendly or welcoming. I had a better experience at Deli-icious. Much friendlier and cheaper.
Employees more interested in having personal discussions amongst themselves than engaging the customers. I did not feel welcome.
Bought a BLT on Sunday oct 27 around 5pm
I got home and unwrapped it. No bacon on the ends, 4 prices in the middle, 3 tomatoes. Staff was Not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: blt
Fast and courteous service! Great subs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Team members are always super friendly. Love the food too!
Atmosphere: 5
Food: 5
Service: 5
My wife got the turkey provolone cheese regular and I got the steak and cheese. Hers was ready quickly, mine took a while. While waiting I had decided to give them one star. However, they were extremely busy and working non stop. When I finally got mine, I was sold after the first bite. We both enjoyed our meal and we will be back.
Food: 5
Wonderful service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Allison at the Culpeper location. She always waits on me. She is so bubbly and cheerful. I have sit there and watched her as she waits on Custer's, and no matter what mood they are in she seems to brighten their day. She is definitely a asset to the company.
Parking: There is plenty of parking spaces out front of the store. And there is even handicap parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Restaurantji Recommends
I tried this location for the first time three weeks ago and the young adults working at the time seemed more interested in their phones than actually doing work. When I asked for extra topping on my Italian sub I got an eye roll and maybe an extra pepper or two because I can't handle the jalapenos according to their staff member. I was annoyed but I let it go. Then the same worked out oil and vinegar on my sandwich soaking it so bad the bread was soggy in the ten minutes I took to eat. Causing me to only be able to eat half of it before it was more salad.
I went back yesterday figuring I would give them a second chance and it was worse. The works were all on their phones again. When I asked to add toppings to my sandwich again including bacon which I paid for I was met with the same attitude problem. The one black worker said I had an attitude and threatened to spit in my sandwich to show how to better treat people. The same worker handed my husband my sandwich and told him he should leave me if he wants to be happy. Make me furious. Another customer came in and the same black worker yelled why r they in here? Umm it's a restaurant they want food. She proceeded to be nasty to them too. I got a second sub for my husband and this same worker thought it was my food so she proceeded to throw the once again squished sub at me. When I argued and said it was not my sub she went back at me saying it was bad just didn't know what I was talking she was not fixing it or adding anything because she did her job. I left furious. Both sandwiches were a mess and my bacon was not even cooked. I ended up getting very sick and throwing up an hour later after attempting to eat my sub after removing the undercooked bacon. Again the sandwiches were soggy and inedible and I ended up just throwing it away. I will never be back until there are some changes done.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Philly Cheese Steak, Big Kahuna Cheese Steak
Dirty!! 1 out of 3 people doing all the work..come on guys you can do better love your store when it is run the right way!
Atmosphere: 1
Food: 2
Service: 2
We went to Jersey Mikes today and I was shocked to see brown lettuce they were serving, and I asked if they wipe their countertops off as they put my wrap on it and was told they do wipe them frequently. It still grossed me out. My son enjoyed his steak sub. We got our order to go. The staff members were nice. I will not eat there again.
Atmosphere: 3
Food: 2
Service: 4
This is the nastiness sub shop you can ever get food from, I'd like to see it shut down.
Food: 1
Service is extremely fast the food is absolutely delicious
Atmosphere: 4
Food: 4
Service: 4
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