Culpeper’s Tropical Smoothie is such a disappointment to me. After being a customer in Lynchburg for the last 12 years, I just moved back to Culpeper and have had bad experiences every time I’ve gone in the past month. The final straw was yesterday, I wanted a free smoothie (per the online offer), but decided to get a açaí bowl and wasn’t qualified to get a free smoothie as Açaí bowl isn’t considered a meal. The issue was, I went into the store at 4pm on 3/4/24, I saw so many customers come in order and get their food, 30 minutes in I asked the cashier about my order, she looked back in the kitchen, didn’t say anything, totally ignored me and waited in the next customer. 15 minutes later needless to say after seeing more people come in order and get their food, I finally get my order, and it was made incorrectly. This is so crazy!
Atmosphere: 3
Food: 5
Service: 1
JERMY WARDN
Don't Eat there or Buy Drinks there, the Employees SPIT IN THE CUSTOMER'S FOOD AND DRINK'S WHEN THEY ARE NOT LOOKING, ONE OF THE EMPLOYEES THAT USE TO WORK THERE TOLD ME THAT'S WHY HE QUIT WORKING THERE FOR THAT REASON
N P
Very friendly staff. Smoothies and food were delivered very fast. I like Island Green Smoothie
Katrina Ramsburg
Was told they don’t make any food after 8:30pm even though they don’t close until 9:00pm. It is 8:50 right now and they turn the open sign off.
Scarlett M
I usually mobile order and pick up here. It is quick and tastes good. I will say not all TSC are consistent so I am pleased that the taste was there for me at this location.
ange mari
there’s an employee here named Addison and she’s super awesome, she makes smoothies so fast and is always kind when taking my order, i hope she gets a big raise
Ryan Duckett
Curbside pick is so convenient when you have a tired toddlers in the car. But what’s the point when they don’t answer their phone, or pay attention to you sitting in the pick up parking for over 15 minutes!?! Then when you walk in and stand there for a good minute, while they make eye contact with you but go to the back to talking about their work schedule. Edible strawberry straws sound pretty great as well, but I’ll never know since they never put them in the bag after paying for them. I understand good help is hard to find, but sometimes you need more then just a warm body.
Josh
The smoothies taste like they’re watered down and not sweet. Ive been to multiple other Tropical Smoothies and didn’t have that problem. 1 star for making the smoothie.
Mary Foutz
Placed and order for pick, had my mother pick it. Order a Sunrise Sunset, Jetty Jr and a Santa Fe quesadilla. She said she gave my name, employee handed her half of the order. Instead of a Sunrise Sunset was given a Bahama mama for another customer. Her Jetty Jr was barely mixed, contained big chunks of strawberries.
Daniel Morales
Delicious and refreshing!The tropical smoothie at Culpeper is always kept clean and sanitary whenever I come visit. Customer service is always satisfactory and drinks usually never take me more than 5-10 minutes to receive. Love coming here to get my Bahama Mama or my Avocolada ?
People here are rude and are unaware of the products they sell….need new management.
Debbie Tignor Lewellyn
They got my order wrong and then I waited in my car for 40 minutes for them to bring me the correct one and they said they were busy so they put customers in front of them faces before me. I want a refund
Jay Dallel
Wonderful grilled sandwiches with chicken, pesto or going Mexican..all freshly prepare, delicious and add a refreshing watermellow smoothie while on it.
Culpeper’s Tropical Smoothie is such a disappointment to me. After being a customer in Lynchburg for the last 12 years, I just moved back to Culpeper and have had bad experiences every time I’ve gone in the past month. The final straw was yesterday, I wanted a free smoothie (per the online offer), but decided to get a açaí bowl and wasn’t qualified to get a free smoothie as Açaí bowl isn’t considered a meal. The issue was, I went into the store at 4pm on 3/4/24, I saw so many customers come in order and get their food, 30 minutes in I asked the cashier about my order, she looked back in the kitchen, didn’t say anything, totally ignored me and waited in the next customer. 15 minutes later needless to say after seeing more people come in order and get their food, I finally get my order, and it was made incorrectly. This is so crazy!
Atmosphere: 3
Food: 5
Service: 1
Don't Eat there or Buy Drinks there, the Employees SPIT IN THE CUSTOMER'S FOOD AND DRINK'S WHEN THEY ARE NOT LOOKING, ONE OF THE EMPLOYEES THAT USE TO WORK THERE TOLD ME THAT'S WHY HE QUIT WORKING THERE FOR THAT REASON
Very friendly staff. Smoothies and food were delivered very fast. I like Island Green Smoothie
Was told they don’t make any food after 8:30pm even though they don’t close until 9:00pm. It is 8:50 right now and they turn the open sign off.
I usually mobile order and pick up here. It is quick and tastes good. I will say not all TSC are consistent so I am pleased that the taste was there for me at this location.
there’s an employee here named Addison and she’s super awesome, she makes smoothies so fast and is always kind when taking my order, i hope she gets a big raise
Curbside pick is so convenient when you have a tired toddlers in the car. But what’s the point when they don’t answer their phone, or pay attention to you sitting in the pick up parking for over 15 minutes!?! Then when you walk in and stand there for a good minute, while they make eye contact with you but go to the back to talking about their work schedule. Edible strawberry straws sound pretty great as well, but I’ll never know since they never put them in the bag after paying for them. I understand good help is hard to find, but sometimes you need more then just a warm body.
The smoothies taste like they’re watered down and not sweet. Ive been to multiple other Tropical Smoothies and didn’t have that problem. 1 star for making the smoothie.
Placed and order for pick, had my mother pick it. Order a Sunrise Sunset, Jetty Jr and a Santa Fe quesadilla. She said she gave my name, employee handed her half of the order. Instead of a Sunrise Sunset was given a Bahama mama for another customer. Her Jetty Jr was barely mixed, contained big chunks of strawberries.
Delicious and refreshing!The tropical smoothie at Culpeper is always kept clean and sanitary whenever I come visit. Customer service is always satisfactory and drinks usually never take me more than 5-10 minutes to receive. Love coming here to get my Bahama Mama or my Avocolada ?
Restaurantji Recommends
The avocolada is my favorite ? ?
People here are rude and are unaware of the products they sell….need new management.
They got my order wrong and then I waited in my car for 40 minutes for them to bring me the correct one and they said they were busy so they put customers in front of them faces before me. I want a refund
Wonderful grilled sandwiches with chicken, pesto or going Mexican..all freshly prepare, delicious and add a refreshing watermellow smoothie while on it.
Enjoy a visit!