Cashier should not rush you to order in Drive-Thru if no car is behind you. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Dinner, Red Beans and Rice and Chicken Sandwich, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Frozen Mango Lemonade, Popeyes Strawberry Biscuits, Popeyes Apple Pie, Strawberry Biscuit
Carolyn J. Nelson
Nice, neat and the atmosphere was great.
Atmosphere: 4
Food: 4
Service: 4
Adriana Guzman
I bought three pieces of tender and the fresh potatoes were very delicious and the customer service was excellentKid-friendliness: Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Kylah Farmer
Best customer service I have ever had the employees were very nice and my food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Justin Martinez
Excellent food excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Crystal Valdez
I came to Popeyes they had the best customer service I will be back at this location for
Atmosphere: 5
Food: 5
Service: 5
April Dixon
The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Roger Williams
The foods
Atmosphere: 5
Food: 5
Service: 5
Heather Watchacallit
We did not get to eat here due to exceptionally rude customer service. My daughter and I went here late at night on a weekday. There were no customers inside and no cars in the drive-through. My daughter asked for an item that I didn't see on the menu and so I asked if they had it. The employee's reply was a terse, "Yes." I asked if it was the same price as a similar sandwich and, again, the curt, "Yes."This took all of about 90 seconds, and then I needed to decide on what I was eating. Having only eaten at one Popeye's before, around seven years ago, I asked for a minute to decide. The employee began to repeat over and over that they, "have a limited time drive-through." She kept cutting me off and would not even give me 10 seconds to think. I pointed out that there were no other customers in the drive-through, and she just cut me off again. After this happened about five times in succession, we left, and they lost our business for good.I can understand having a time limit during busy times, or even if somebody is taking an exorbitant amount of time to order, but not allowing for even two minutes when there are no other customers? They are clearly not interested in staying open.
Atmosphere: 1
Food: 3
Service: 1
Suleyma Calderon
First question do these people have customer service training. I went through the drive thru as I had my child with me. I asked of certain things on the app could be ordered through drive thru as the app didn't allow me edit the mash potatoes. I asked the same question 3 times. Even asked if the person spoke Spanish in case it was a language, so I asked the same question. I was told I can order inside, I said no as I have a small child therefore me going through the drive thru. I then just asked if I order through the app and you guys rn know I'm about to order can you just make sure not to add gravy. The attitude I got was unbelievable. Then I was told I can't do an online order through the drive thru, there was no car behind me at the time. I said that's fine pulled around placed my order then got back into the line. The girl at the window didn't even look at me, no hello how are you, nothing, straight attitude. Maybe this branch should look into retraining their staff and how customer service should be as they get very upset with simple questions.
I honestly think it’s ridiculous that you guys have an app and that only certain restaurants have the scanner for the QR code. I went through the drive-through to try to redeem my rewards and they let me know I could not redeem it which is OK I understand then I proceeded to show them that I’d like to place an order at this point and use that in app code. The cashier had the audacity to ask me to go through the drive-through again when she could’ve taken my order through the window. I just think it’s ridiculous to be honest very terrible customer service. . This Popeyes always has bad customer service. I usually put up with it, but I just think it’s ridiculous to ask me to go through the drive-through again just to place an order to use my code. You literally could’ve just taken the order right then at the window, it wasn’t much for you to do.
Atmosphere: 1
Food: 1
Service: 1
Mary Velazquez
Can't complain about the food. Whatever I got was good. My order was missing items that equaled to $10. Called right as soon as I got home, to only get voicemail. Left detailed info. No call back. Called 3 days in a row and left messages. No return calls what so ever. Why do they have a phone/voicemail??? Left a detailed message to corporate with no resolve.
Atmosphere: 1
Food: 1
Service: 1
Carlos _
The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Danilo Clarke
Incomplete
Food: 3
Keyn Dillon
Yall need to tighten up with the attitudes in there! Every time i come up there it’s RUDENESS and i would hate to go
Cashier should not rush you to order in Drive-Thru if no car is behind you. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Dinner, Red Beans and Rice and Chicken Sandwich, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Frozen Mango Lemonade, Popeyes Strawberry Biscuits, Popeyes Apple Pie, Strawberry Biscuit
Nice, neat and the atmosphere was great.
Atmosphere: 4
Food: 4
Service: 4
I bought three pieces of tender and the fresh potatoes were very delicious and the customer service was excellentKid-friendliness: Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Best customer service I have ever had the employees were very nice and my food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Excellent food excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I came to Popeyes they had the best customer service I will be back at this location for
Atmosphere: 5
Food: 5
Service: 5
The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
The foods
Atmosphere: 5
Food: 5
Service: 5
We did not get to eat here due to exceptionally rude customer service. My daughter and I went here late at night on a weekday. There were no customers inside and no cars in the drive-through. My daughter asked for an item that I didn't see on the menu and so I asked if they had it. The employee's reply was a terse, "Yes." I asked if it was the same price as a similar sandwich and, again, the curt, "Yes."This took all of about 90 seconds, and then I needed to decide on what I was eating. Having only eaten at one Popeye's before, around seven years ago, I asked for a minute to decide. The employee began to repeat over and over that they, "have a limited time drive-through." She kept cutting me off and would not even give me 10 seconds to think. I pointed out that there were no other customers in the drive-through, and she just cut me off again. After this happened about five times in succession, we left, and they lost our business for good.I can understand having a time limit during busy times, or even if somebody is taking an exorbitant amount of time to order, but not allowing for even two minutes when there are no other customers? They are clearly not interested in staying open.
Atmosphere: 1
Food: 3
Service: 1
First question do these people have customer service training. I went through the drive thru as I had my child with me. I asked of certain things on the app could be ordered through drive thru as the app didn't allow me edit the mash potatoes. I asked the same question 3 times. Even asked if the person spoke Spanish in case it was a language, so I asked the same question. I was told I can order inside, I said no as I have a small child therefore me going through the drive thru. I then just asked if I order through the app and you guys rn know I'm about to order can you just make sure not to add gravy. The attitude I got was unbelievable. Then I was told I can't do an online order through the drive thru, there was no car behind me at the time. I said that's fine pulled around placed my order then got back into the line. The girl at the window didn't even look at me, no hello how are you, nothing, straight attitude. Maybe this branch should look into retraining their staff and how customer service should be as they get very upset with simple questions.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Crispy Chicken, Classic Chicken Sandwich, Handcrafted Tenders
Restaurantji Recommends
I honestly think it’s ridiculous that you guys have an app and that only certain restaurants have the scanner for the QR code. I went through the drive-through to try to redeem my rewards and they let me know I could not redeem it which is OK I understand then I proceeded to show them that I’d like to place an order at this point and use that in app code. The cashier had the audacity to ask me to go through the drive-through again when she could’ve taken my order through the window. I just think it’s ridiculous to be honest very terrible customer service. . This Popeyes always has bad customer service. I usually put up with it, but I just think it’s ridiculous to ask me to go through the drive-through again just to place an order to use my code. You literally could’ve just taken the order right then at the window, it wasn’t much for you to do.
Atmosphere: 1
Food: 1
Service: 1
Can't complain about the food. Whatever I got was good. My order was missing items that equaled to $10. Called right as soon as I got home, to only get voicemail. Left detailed info. No call back. Called 3 days in a row and left messages. No return calls what so ever. Why do they have a phone/voicemail??? Left a detailed message to corporate with no resolve.
Atmosphere: 1
Food: 1
Service: 1
The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Incomplete
Food: 3
Yall need to tighten up with the attitudes in there! Every time i come up there it’s RUDENESS and i would hate to go
Atmosphere: 1
Food: 1
Service: 1