Subway

5828 Mapledale Plaza, Dale City
(703) 583-9491

Recent Reviews

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Ramiro Ortiz Guerra

What a crappy store and terrible training for their employees! They put four strips of green pepper, four spinach leaves, and three pickle slices on my sandwich. This store can go to hell, I'm never coming back. The guy who served me was a young man working on Sunday, January 4th, at 6 PM

Atmosphere: 1

Food: 1

Service: 1

Ramona Bowie

Made an online order. When I arrived was told there were no online orders to be picked up. That the only one she had just walked out the door. Only after I showed my phone did she decide to produce my order. No apology. No cookie for waiting.

Atmosphere: 2

Food: 3

Service: 1

1

Each time I visit this place. It’s always this one lady/ possibly team leader that is stone cold. Never speaks and/ avoids having to take my order. Very stoic and unfriendly. As Dora as all the rest they a great and professional

Atmosphere: 1

Food: 2

Service: 3

Ret Samwal

If you want your Sub made right Steven is your Guy. Every time I see him in duty I stop in. He pays attention to detail and does exactly what you want. He’s a fantastic sandwich artist and makes them as if he’s making them for himself. Highly recommend stopping by. Very friendly and superb service.

Atmosphere: 5

Food: 5

Service: 5

Shani

Every time I visit this location, I ask the staff about the Veggie Patty option and they always respond that it’s not available. What’s more frustrating is that the staff often seem uninterested in checking or providing any explanation, simply saying “we don’t have it.” Recently, they’ve even started claiming that the Veggie Patty has been removed from the menu entirely, which I know isn’t true since it’s still listed on Subway’s official website and available at other branches.

It feels like the staff either don’t want to make the effort to prepare or stock the item, or there’s a consistent supply issue at this location that needs to be addressed. Either way, it’s disappointing, especially for customers like me who rely on vegetarian options.

Atmosphere: 3

Food: 1

Service: 1

Raj Singh

I always had a really disappointing experience at this Subway location. The customer service was terrible— the ladies working there were extremely rude and unprofessional. They acted like they didn’t want to be there and made me feel like I was bothering them just by ordering food. There was no greeting, and they barely communicated. It honestly made the whole visit uncomfortable. I expect better treatment as a customer

Service: 1

TheHandsomeGeek (Theotakusupahgamer)

I live 5 minutes from this subway and everytime I order my sandwiches online they are ready, plus they already know me ✌️

Atmosphere: 5

Food: 5

Service: 5

Chris Z

I ordered a veggie wrap with American cheese, green peppers, spinach black olives, lettuce, and mayonnaise and I said remove tomatoes, remove cucumbers, remove onions. The wrap I got only included the saying that I said to remove. Whoever read my order and made my wrap needs to learn to read. I was very dissatisfied with my veggie wrap received took one bite. The rest is in the trash and I’m pretty sure the wrap may have had mold in it too.

Food: 1

Service: 1

Ali Sina

Very rude customer service, specially the two Hispanic ladies. Please don’t go this maplade subway

Atmosphere: 1

Food: 1

Service: 1

E Mer

The two Hispanic ladies were rude. They didn’t greet or have patience. When I asked what different kinds of breads do you have. She stared at me then I asked again and she pointed and walked away. The other lady added stuff to my sandwich when what I was saying was that the lettuce and spinach looked old and brown. They were not friendly or welcoming. I will never go back.

Atmosphere: 1

Food: 1

Rafael NT

The staff they have serving on Saturday night 04/06/24 is terrible kindness ?No ethics 0

Atmosphere: 1

Food: 1

Service: 1

shahid chaudhry

The night service very bad..

Atmosphere: 1

Food: 1

Service: 1

md haque

I always order online and mentioned to toasted my bread and cheese. They never tossed my sandwiches. They are worst. Do not order online.

Luis Navarro

The food was great. it just sucks they didn't add avocado to my number 7 Mexicali sandwich... disappointed I had paid for extra and got none... just double-check your orders before leaving, or you may be disappointed other than that food was great ?

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chicken

Alexander Castillo

Considering its past reviews this location has gotten better. I would have given 5 stars but some of my orders looked as if I owed the owner some money and they took some meat off to pay my debt. I can say that because on some days my subs are full….. I suppose it depends on the server. Also, I am not being unreasonable. For a sub called “The Monster” id expect what is in the description.

Atmosphere: 5

Food: 5

Service: 5

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