Very rude customer service, specially the two Hispanic ladies. Please don’t go this maplade subway
Atmosphere: 1
Food: 1
Service: 1
E Mer
The two Hispanic ladies were rude. They didn’t greet or have patience. When I asked what different kinds of breads do you have. She stared at me then I asked again and she pointed and walked away. The other lady added stuff to my sandwich when what I was saying was that the lettuce and spinach looked old and brown. They were not friendly or welcoming. I will never go back.
Atmosphere: 1
Food: 1
Rafael NT
The staff they have serving on Saturday night 04/06/24 is terrible kindness ?No ethics 0
Atmosphere: 1
Food: 1
Service: 1
shahid chaudhry
The night service very bad..
Atmosphere: 1
Food: 1
Service: 1
md haque
I always order online and mentioned to toasted my bread and cheese. They never tossed my sandwiches. They are worst. Do not order online.
Luis Navarro
The food was great. it just sucks they didn't add avocado to my number 7 Mexicali sandwich... disappointed I had paid for extra and got none... just double-check your orders before leaving, or you may be disappointed other than that food was great ?
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken
Alexander Castillo
Considering its past reviews this location has gotten better. I would have given 5 stars but some of my orders looked as if I owed the owner some money and they took some meat off to pay my debt. I can say that because on some days my subs are full….. I suppose it depends on the server. Also, I am not being unreasonable. For a sub called “The Monster” id expect what is in the description.
Atmosphere: 5
Food: 5
Service: 5
Kensli G & Daddy T
Bad customer service, they don’t even say hey or hello . Just stares … “like what do you want on your sub loser “ employees need better customer service training. & they have the nerve to ask for a tip SMDH
M. Barnes
Why do they keep this one open I never get fresh bread each time myself or my family member have resorted to eating here. And why have staff whom can't speak or understand fluent English I have to point nod and repeat 5x my order n always check your tab before leaving.
Chris Taylor
Not crowded before 1100 a.m. Staff very helpful and makes great suggestions upon asking.
Why do they keep this one open I never get fresh bread each time myself or my family member have resorted to eating here. And why have staff whom can't speak or understand fluent English I have to point nod and repeat 5x my order n always check your tab before leaving.
Isidro Morales
I went to the mapledale location before they close at 10 PM and I understand workers hate late arrivals but as a customer its frustrating that they lock the door before they even were supposed to close and then one of the workers came out and said that they closed because they only have two people working but it was literally empty there was no other customers there and so I said well if you were the owner of this establishment you wouldn’t be closed right now.
Catherine Catchpole
The store just reopened with new staff. They are not wearing hair nets while makring my sub and the airpod of one of the employees nearly touched my sub... Not great.
Terry Anderson
Food was not great
Jessica Long
If I could give no stars I would, the manager at this establishment (the black one) was very rude and irate. She was ignoring customers and talking loudly and on her phone in front of other customers and employees. She was preparing food items without hygienic gloves. This is very unacceptable please do something about this.
Very rude customer service, specially the two Hispanic ladies. Please don’t go this maplade subway
Atmosphere: 1
Food: 1
Service: 1
The two Hispanic ladies were rude. They didn’t greet or have patience. When I asked what different kinds of breads do you have. She stared at me then I asked again and she pointed and walked away. The other lady added stuff to my sandwich when what I was saying was that the lettuce and spinach looked old and brown. They were not friendly or welcoming. I will never go back.
Atmosphere: 1
Food: 1
The staff they have serving on Saturday night 04/06/24 is terrible kindness ?No ethics 0
Atmosphere: 1
Food: 1
Service: 1
The night service very bad..
Atmosphere: 1
Food: 1
Service: 1
I always order online and mentioned to toasted my bread and cheese. They never tossed my sandwiches. They are worst. Do not order online.
The food was great. it just sucks they didn't add avocado to my number 7 Mexicali sandwich... disappointed I had paid for extra and got none... just double-check your orders before leaving, or you may be disappointed other than that food was great ?
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken
Considering its past reviews this location has gotten better. I would have given 5 stars but some of my orders looked as if I owed the owner some money and they took some meat off to pay my debt. I can say that because on some days my subs are full….. I suppose it depends on the server. Also, I am not being unreasonable. For a sub called “The Monster” id expect what is in the description.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, they don’t even say hey or hello . Just stares … “like what do you want on your sub loser “ employees need better customer service training. & they have the nerve to ask for a tip SMDH
Why do they keep this one open I never get fresh bread each time myself or my family member have resorted to eating here. And why have staff whom can't speak or understand fluent English I have to point nod and repeat 5x my order n always check your tab before leaving.
Not crowded before 1100 a.m. Staff very helpful and makes great suggestions upon asking.
Restaurantji Recommends
Why do they keep this one open I never get fresh bread each time myself or my family member have resorted to eating here. And why have staff whom can't speak or understand fluent English I have to point nod and repeat 5x my order n always check your tab before leaving.
I went to the mapledale location before they close at 10 PM and I understand workers hate late arrivals but as a customer its frustrating that they lock the door before they even were supposed to close and then one of the workers came out and said that they closed because they only have two people working but it was literally empty there was no other customers there and so I said well if you were the owner of this establishment you wouldn’t be closed right now.
The store just reopened with new staff. They are not wearing hair nets while makring my sub and the airpod of one of the employees nearly touched my sub... Not great.
Food was not great
If I could give no stars I would, the manager at this establishment (the black one) was very rude and irate. She was ignoring customers and talking loudly and on her phone in front of other customers and employees. She was preparing food items without hygienic gloves. This is very unacceptable please do something about this.
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