Took them 30min to make a strawberry milkshake for my son, and yet not even a smile or apology for the wait. People behind me get their drinks even before me.
Katori Reaves
Customer service was very rude. I was rushed throughout my entire experience there. A man with twists told me he was going to throw my drink away and did not have to make it. I ordered a caramel frappe and my drink was watery and did not have any whip cream and orders after me were being given out while I waited. I do not recommend!
Kid-friendliness: A grown man was being very rude to me and constantly had a attitude the entire time.
Atmosphere: 1
Food: 1
Service: 1
Richard Johnson
Usually horrible but today took the cake. Horrendous long lines, poorly made drinks, and limited ācustomer service.ā Starbucks get your act together and staff this place with actual Starbucks professionals. This place bites!
Atmosphere: 1
Food: 1
Service: 1
Lil J
The coffee again was extremely strong, bitter and cold. Tried this place three times will not return.
Atmosphere: 5
Food: 1
Service: 5
Garrison Foster
Unbelievable rude staff. Waited in line for 10 mins before park closed in line that extended out the door. Got inside store and waited another 5 minutes when a staff member came up and told me that the person in front of me would be the last person they were serving and that my young daughter and I had to leave. I explained that we been waiting in line for 15 minutes, my daughter only wanted some hot chocolate after having a disappointing park experience and that could we please be served. The Starbucks employee responded āI donāt care, you need to leaveā and basically pushed us out the door. Absolutely the worst customer service experience Iāve seen.
Atmosphere: 1
Food: 1
Service: 1
Shalonda Clanagan
Asked for a pink drink made with heavy cream instead of coconut milk (Iām allergic to coconut), add peach juice, and vanilla sweet cream cold foamā¦ they made my drink all wrong. They added the heavy cream in with the coconut milk, never added peach juice and it tasted awful. They refused to remake my drink. $11 drink gone to waste.
Atmosphere: 1
Food: 1
Service: 1
Christina Treadwell
Worst serviceā¦close at 5 for Halloween Hauntā¦I got there before 5 and they wouldnāt let me get in lineā¦said they āclosed earlyāā¦ ?
Well, its a
Atmosphere: 5
Food: 5
Service: 5
Starbucks is always a hit.š„šŖš½
Atmosphere: 5
Food: 5
Service: 5
Took them 30min to make a strawberry milkshake for my son, and yet not even a smile or apology for the wait. People behind me get their drinks even before me.
Customer service was very rude. I was rushed throughout my entire experience there. A man with twists told me he was going to throw my drink away and did not have to make it. I ordered a caramel frappe and my drink was watery and did not have any whip cream and orders after me were being given out while I waited. I do not recommend!
Kid-friendliness: A grown man was being very rude to me and constantly had a attitude the entire time.
Atmosphere: 1
Food: 1
Service: 1
Usually horrible but today took the cake. Horrendous long lines, poorly made drinks, and limited ācustomer service.ā Starbucks get your act together and staff this place with actual Starbucks professionals. This place bites!
Atmosphere: 1
Food: 1
Service: 1
The coffee again was extremely strong, bitter and cold. Tried this place three times will not return.
Atmosphere: 5
Food: 1
Service: 5
Unbelievable rude staff. Waited in line for 10 mins before park closed in line that extended out the door. Got inside store and waited another 5 minutes when a staff member came up and told me that the person in front of me would be the last person they were serving and that my young daughter and I had to leave. I explained that we been waiting in line for 15 minutes, my daughter only wanted some hot chocolate after having a disappointing park experience and that could we please be served. The Starbucks employee responded āI donāt care, you need to leaveā and basically pushed us out the door. Absolutely the worst customer service experience Iāve seen.
Atmosphere: 1
Food: 1
Service: 1
Asked for a pink drink made with heavy cream instead of coconut milk (Iām allergic to coconut), add peach juice, and vanilla sweet cream cold foamā¦ they made my drink all wrong. They added the heavy cream in with the coconut milk, never added peach juice and it tasted awful. They refused to remake my drink. $11 drink gone to waste.
Atmosphere: 1
Food: 1
Service: 1
Worst serviceā¦close at 5 for Halloween Hauntā¦I got there before 5 and they wouldnāt let me get in lineā¦said they āclosed earlyāā¦ ?
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Inside Kings dominion!!! Please be aware.Got directed here from the highway when looking for Starbucks. Had to reroute somewhere else.
It's Starbucks, what you expect
Kings Dominion starbucks was everything
Great employees. Great priducts.
Very good staff.
Atmosphere: 5
Food: 5
Service: 5
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