ordered baked potatoes with extra butter. we paid and afterwards were informed they were out of butter. If they had told me up front we would have ordered something different.
Atmosphere: 4
Food: 1
Service: 2
David Ridout
Customer service here is absolutely garbage. All attitudes and horrible language. Cold food and cold people.
Atmosphere: 1
Food: 1
Service: 1
B Cash
Great burger quick service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
Chris
This location is the worst!! You have an app that's too save time but there is always issues at this location. You always have to go inside because they can't do their jobs. Not share what the issues are but it needs to be addressed.
Service: 1
Donna Ingle
They don't have vanilla frosties. Wendy's in Hampton Virginia had vanilla frosties. It's what I wanted a vanilla frosty. I was sad. It's the only reason I stopped , I had 3 hours of driving ahead of me.
Atmosphere: 5
Food: 3
Service: 5
Sherry Green
I guess window person was over worked....because being rude is not a opinion when you work customer service an at a fast food restaurant.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, French Fries
Branden Hauger
Great food and people that work there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Son of Baconator
Paige Oliver
Was told our mobile order never existed and to leave the line because she was on a timer and didn’t have time for this and as requested we looped back around once it “processed” only to be told our food never existed and then a bag of cold food popped up. The manager Teresa slammed the window in our faces when trying to confirm there wasn’t a second order as the food was obviously cold. Teresa then said come in for a refund. We went in and were directed to call customer service (and no they didn’t give me any number, told me just google it) for a refund. We got home to see that there were gnats floating in our drink. Waiting for district manager to call back… it was so bad customer support escalated this.
William Dodson
Clean. Friently
Atmosphere: 5
Food: 5
Service: 5
leeshelp
A single, fries and a chocolate frosty. My second favorite fast food after Bojangles.
Recommended dishes: Southwest Avocado Salad, Jr Bacon Cheeseburger, Son of Baconator, French Fries
M C
Fries were
Atmosphere: 4
Food: 3
Service: 4
Tony Lawrence
A group of young adults worked as a team despite the busy rush. They did awesome the day after Christmas. Dec 26 at 12:40
Service: 5
Ryan Williams
Staff is very rude who ever ran drive thru on 12/17/23 at 2:40 should be fired.
Atmosphere: 1
Food: 1
Service: 1
jason gray
If u could give it no stars I would got take out and the food was terrible and the service was horrific messed up part order and the food in general left alot to be
ordered baked potatoes with extra butter. we paid and afterwards were informed they were out of butter. If they had told me up front we would have ordered something different.
Atmosphere: 4
Food: 1
Service: 2
Customer service here is absolutely garbage. All attitudes and horrible language. Cold food and cold people.
Atmosphere: 1
Food: 1
Service: 1
Great burger quick service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
This location is the worst!! You have an app that's too save time but there is always issues at this location. You always have to go inside because they can't do their jobs. Not share what the issues are but it needs to be addressed.
Service: 1
They don't have vanilla frosties. Wendy's in Hampton Virginia had vanilla frosties. It's what I wanted a vanilla frosty. I was sad. It's the only reason I stopped , I had 3 hours of driving ahead of me.
Atmosphere: 5
Food: 3
Service: 5
I guess window person was over worked....because being rude is not a opinion when you work customer service an at a fast food restaurant.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, French Fries
Great food and people that work there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Son of Baconator
Was told our mobile order never existed and to leave the line because she was on a timer and didn’t have time for this and as requested we looped back around once it “processed” only to be told our food never existed and then a bag of cold food popped up. The manager Teresa slammed the window in our faces when trying to confirm there wasn’t a second order as the food was obviously cold. Teresa then said come in for a refund. We went in and were directed to call customer service (and no they didn’t give me any number, told me just google it) for a refund. We got home to see that there were gnats floating in our drink. Waiting for district manager to call back… it was so bad customer support escalated this.
Clean. Friently
Atmosphere: 5
Food: 5
Service: 5
A single, fries and a chocolate frosty. My second favorite fast food after Bojangles.
Restaurantji Recommends
Food was
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Southwest Avocado Salad, Jr Bacon Cheeseburger, Son of Baconator, French Fries
Fries were
Atmosphere: 4
Food: 3
Service: 4
A group of young adults worked as a team despite the busy rush. They did awesome the day after Christmas. Dec 26 at 12:40
Service: 5
Staff is very rude who ever ran drive thru on 12/17/23 at 2:40 should be fired.
Atmosphere: 1
Food: 1
Service: 1
If u could give it no stars I would got take out and the food was terrible and the service was horrific messed up part order and the food in general left alot to be
Atmosphere: 1
Food: 1
Service: 1