It was a real pleasure stopping here for coffee. I run a vending route throughout small town/rural Appalachia and I don’t really get much genuine conversation in the big city environment where I’m from (Knoxville, TN.)
I want to acknowledge the three employees who provided outstanding service for me: Naomi, Kirstin, and Morgan. To get up so incredibly early and be at work with such a strong character, is very notable. And noble. Especially Naomi, as she’s the mom of two very young children - that’s very, very impressive to me.
To upper Starbucks management, please acknowledge the excellence that these good people provide to your team, in person. That would mean a whole lot to me and it’s really the only reason I patronize your businesses along my vending route throughout small town/rural Appalachia. In coming to know these types of folks for over a decade since I’ve been running this route, they have very much helped save my life. Thank you.
Atmosphere: 5
Food: 5
Service: 5
sylvia martin
The coffee was delicious!! The guy at the drive thru was really nice and helpful...
Atmosphere: 3
Food: 5
Service: 3
Lynnsie Smigiel
Iv never had an issues from this starbucks but today i waited for my drink. Looked at immediately knew it was wrong it was so light. I asled if there was coffee in it they said yeah. Tasted it was nothkng but syrup. I came back asked for remade and theu did it again still nasty the frappcino was basically white. I fidnt have time to have it remade again i had already waited over 25 mins for both time and i was now late to work. They need to go backv through how to make certain drinks cause they are horrible and iv wasted money i cant get back. Everytime iv ordered prior iv had no issues from drinks. But its annoying when i work in the medical field going to start a 12hr shift and i cant get my coffee prior to my shift and cant get another until the next day. So does me absolutely no good
Atmosphere: 4
Food: 1
Service: 4
Jordan Parish
I order the same thing all the time and I just wanted to shout out Molly for being awesome. Always remembering me and always being very nice she deserves a raise!
Samantha W
My favorite location! They always make my drink a 10/10.
Atmosphere: 5
Food: 5
Service: 5
James Bernethy
My kids love it, to me ya pay way to much for bad coffee
Debbie Gallimore
Me and my fiance had the vanilla bean cream Frappuccino it was awesome along with a vanilla bean custard danish.
Service: 5
Tiffany Pinion
Eli was working the drive through. Eli was super cheerful, nice, helpful, and was just amazing. We got our drinks and food immediately after paying! The drive through moved quickly. Eli never wavered in being polite and kind.
Food: 4
Service: 5
Recommended dishes: Spicy Falafel Pocket
Sarah A
Everyone is super friendly an if there's something not right with the order they fix it right away without question! Fast service especially at 0600!!
This has to be the slowest Starbucks ever. Every-time I place a mobile order, by the time I get it it’s either watered down or cold (if I order a hot coffee) because of the wait time. There were 4 cars in-front of me one time I visited this Starbucks and I waited a total of 30 minutes for my drink.
Richard Collins
THE GRINCH HEART GREW 4 SIZES THIS YEAR 2024. GRINCH SAID THANK YOU TO ALL 4 STAFF MEMBERS.
Atmosphere: 5
Food: 5
Service: 5
Tilly Lo
20241214 Stop here on my way home.. the barista at the register was very nice and polite. The Chai Latte with Soy was good and so was the kale and portobello mushroom egg bites were satisfying for a morning snack. I got my girls a bottle of water, and she made it look so delicious. The bottle looks extra clean in her water bowl.
Atmosphere: 5
Food: 5
Service: 5
Crystal Hubbard
Elijah is very rude in drive thru with taking our order like we where inconvenient and saying to another co worker I want u to suffer and acted like she hates her job I work a job being in window but without me she doesn’t get a paycheck I’d get tips flowers for my customer service negative customer service and my coffee was nasty
Atmosphere: 1
Food: 1
Service: 1
Cat Cantrell
Andrew is the best!!!! There are locations in other areas but no one beats Andrew’s coffee at the Fairlawn Starbucks!
Always happy place to go!
Atmosphere: 5
Food: 5
Service: 5
It was a real pleasure stopping here for coffee. I run a vending route throughout small town/rural Appalachia and I don’t really get much genuine conversation in the big city environment where I’m from (Knoxville, TN.)
I want to acknowledge the three employees who provided outstanding service for me: Naomi, Kirstin, and Morgan. To get up so incredibly early and be at work with such a strong character, is very notable. And noble. Especially Naomi, as she’s the mom of two very young children - that’s very, very impressive to me.
To upper Starbucks management, please acknowledge the excellence that these good people provide to your team, in person. That would mean a whole lot to me and it’s really the only reason I patronize your businesses along my vending route throughout small town/rural Appalachia. In coming to know these types of folks for over a decade since I’ve been running this route, they have very much helped save my life. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The coffee was delicious!! The guy at the drive thru was really nice and helpful...
Atmosphere: 3
Food: 5
Service: 3
Iv never had an issues from this starbucks but today i waited for my drink. Looked at immediately knew it was wrong it was so light. I asled if there was coffee in it they said yeah. Tasted it was nothkng but syrup. I came back asked for remade and theu did it again still nasty the frappcino was basically white. I fidnt have time to have it remade again i had already waited over 25 mins for both time and i was now late to work. They need to go backv through how to make certain drinks cause they are horrible and iv wasted money i cant get back. Everytime iv ordered prior iv had no issues from drinks. But its annoying when i work in the medical field going to start a 12hr shift and i cant get my coffee prior to my shift and cant get another until the next day. So does me absolutely no good
Atmosphere: 4
Food: 1
Service: 4
I order the same thing all the time and I just wanted to shout out Molly for being awesome. Always remembering me and always being very nice she deserves a raise!
My favorite location! They always make my drink a 10/10.
Atmosphere: 5
Food: 5
Service: 5
My kids love it, to me ya pay way to much for bad coffee
Me and my fiance had the vanilla bean cream Frappuccino it was awesome along with a vanilla bean custard danish.
Service: 5
Eli was working the drive through. Eli was super cheerful, nice, helpful, and was just amazing. We got our drinks and food immediately after paying! The drive through moved quickly. Eli never wavered in being polite and kind.
Food: 4
Service: 5
Recommended dishes: Spicy Falafel Pocket
Everyone is super friendly an if there's something not right with the order they fix it right away without question! Fast service especially at 0600!!
The friendliest crew ever!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This has to be the slowest Starbucks ever. Every-time I place a mobile order, by the time I get it it’s either watered down or cold (if I order a hot coffee) because of the wait time. There were 4 cars in-front of me one time I visited this Starbucks and I waited a total of 30 minutes for my drink.
THE GRINCH HEART GREW 4 SIZES THIS YEAR 2024. GRINCH SAID THANK YOU TO ALL 4 STAFF MEMBERS.
Atmosphere: 5
Food: 5
Service: 5
20241214 Stop here on my way home.. the barista at the register was very nice and polite. The Chai Latte with Soy was good and so was the kale and portobello mushroom egg bites were satisfying for a morning snack. I got my girls a bottle of water, and she made it look so delicious. The bottle looks extra clean in her water bowl.
Atmosphere: 5
Food: 5
Service: 5
Elijah is very rude in drive thru with taking our order like we where inconvenient and saying to another co worker I want u to suffer and acted like she hates her job I work a job being in window but without me she doesn’t get a paycheck I’d get tips flowers for my customer service negative customer service and my coffee was nasty
Atmosphere: 1
Food: 1
Service: 1
Andrew is the best!!!! There are locations in other areas but no one beats Andrew’s coffee at the Fairlawn Starbucks!
Atmosphere: 5
Food: 5
Service: 5
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