Everytime I come to this location. They never even ask may I help u. No good customer service at all. Wait is always long. I'm always left sitting waiting on a door dash order that's only one meal. I've been sitting here 15 mins for one breakfast meal. Still no one still hasnt said a word.
Steven Luong
I did order a combo meal they charge me extra for the drink , they did not give me exact what I ordered ,when I ask they told me the marchine down, never come back here again.
Service: 1
Jason
What a circus. Went through drive thru other day ordered the 5$ bag. They literally pulled me up for the simplest order ever. Wait! There’s a trend, I noticed several others got pulled up too! I’m in the seemingly desert heat in my car waiting for a small fry 4 piece nuggets mc chicken and small coke for like 8 mins, so I head inside. Now inside there’s about 🤔 10 people waiting for their food as well. I see a bunch of numb skulls running around but seemingly accomplishing nothing. I see an older Latin woman walking at snails pace seemingly lost, and oblivious/careless to the chaos around her. I get tired of waiting to be acknowledged so I shout out to the lady in front she just says she’s trying I tell her I have to go and my order is small just to give it to me. They hand me my bag after like 7 more mins and it’s missing my sauce and fries 🍟 so now I have to get her attention again ugh 😑 and I do and she gives it to me very rudely also. Still no sauce she says she’s out and than someone locates it for her …… than she slides them to me in a very rude fashion. My nuggets were dry and rubbery and my mc chicken was rubbery dry and tasteless, probably 5 hours old. Seriously. To top it off I got food poisoning. I literally have been to the bathroom like 50 times in the last 48 hours. I won’t be back. I advise you don’t either AWFUL
D S
Do NOT go to this McDonald’s
Went this morning for an egg McMuffin and large unsweetened tea………
This McDonald’s had NO unsweetened tea
Cancelled my order and left
Poor preparation——-poor planning
Won’t go back
Atmosphere: 1
Food: 1
Service: 1
Zachary Shanahan
Absolute trash. Employees are insanely rude and blatantly ignore customers. Hours of Operation are wrong as well because they are not 24/7.
Atmosphere: 1
Food: 1
Service: 1
Smooth Six
0 stars! This is the worst! Extremely SLOW, nothing EVER cooked or prepared properly, and out of or forget something every time. *Update: This place is still horrible in every aspect, close this location!
Atmosphere: 1
Food: 1
Service: 1
Matt N
STAY AWAY. If I could give this McDonald’s zero stars I would. Absolutely awful and shame on me for coming here again. Thought I’d give benefit of the doubt. Sat in drive thru for 45 minutes. Food was cold. Disgusting. Looks like a toddler made the order. Tried going the route of emailing their customer relations a few months ago, and no worthy responses. Boiler plate answers with no resolution. This place needs to stop taking up space in this shopping center, get rid of it.
Atmosphere: 1
Food: 1
Service: 1
Dane
2 Stars – Barely Earned
We had a frustrating experience at this McDonald’s. It took an unusually long time just to place our order, and then quite a while longer to receive our food. When it finally arrived, several items were missing, which meant heading back to the counter and waiting yet again for help.
To make matters worse, they were out of Filet-O-Fish sandwiches, the one and only item I order at McDonald’s.
The only reason this location is getting two stars is because it was surprisingly clean, possibly because it’s either brand new or recently renovated.
It’s disappointing how far McDonald’s has fallen over the years. There was a time when they set the standard, but now it feels like they’re struggling just to keep up. Unless you’re a die-hard fan, I’d suggest finding a different spot to grab a bite.
Atmosphere: 4
Food: 2
Service: 2
Julia Hoffman
Service is extremely slow. I was asked to pull ahead and park to wait for my food. I waited for about 10 minutes but figured they were cooking more fries. When I received my food it wasn’t hot at all.
Atmosphere: 2
Food: 3
Service: 1
Tameka Brooks
This is an absolutely horrible McDonald's and I'mma say just a night with this one particular manager black guy with dreads who literally is cursing everybody out have a attitude with me so I couldn't finish ordering my food How do you curse people out at a restaurant and your manager How do you snap at every single customer because you worked a 14-hour shift they literally need to let him go
Free, fresh, hot, non salted fries, with my own salty seasoning were delicious and half and half, non sweet/sweet tea was great!!
Suzanne Rominger
The WORST MCDONALD EVER!!! No one speaks ENGLISH!! DONT COME HERE!!
Atmosphere: 1
Food: 1
Service: 1
Shawn Rose
Slowest fast food in the area
Atmosphere: 1
Food: 2
Service: 1
Alexis Bartley
Ordered through the app after getting off of working an overnight shift 6 1/2 months pregnant, this location is right next to my job so I decided why not since it’s on my way home. I ordered a McGriddle meal with an extra hash brown on the side and a large strawberry milkshake, it’s also worth noting that I ordered through the app as table service so it was supposed to be brought to me, it was not. My number got called and they set out a paper to go bag with my food in it and a plastic cup on the side so I go up to the counter and I asked about my milkshake, they told me the milkshake machine was down. Okay, whatever, I ask if there’s any ice cream products available and he told me he would check and comes back to say that the only thing he can make me would be any of their McCafe items, so I got a large caramel frappe. Looking further into it, the McDonald’s app says that they mark items as unavailable to prevent people from buying items that are either out of stock or unavailable, so if both the shake and ice cream machine was down then why was I able to buy it through the app? It was a $2.60 up charge for the shake and I can’t get a refund for that money unless I talk to the store directly but I had already accepted the frappe as a replacement. I know McDonald’s has a bad reputation with their ice cream machines, but if you’re going to lie about them not working then the very LEAST you could do is make sure I don’t spend my money on a product that “isn’t working”
Side note: if you like McDonald’s frappes, DO NOT get them from this location, they never blend it enough. I’ve ordered a frappe from this location 4-5 times and every time I’ve received it there’s been huge chunks of ice in it to where more than half of the drink is wasted simply because I can’t drink it.
Atmosphere: 2
Food: 3
Service: 2
M M
Used to be one of the best around now they can never remember sauce for the nuggets and when you ask they are stingy about them. Staff is rude today they are out of large cups.. what kind of mangers let a place runs out of cups.. yall want paid more yet can’t provide decent service
Everytime I come to this location. They never even ask may I help u. No good customer service at all. Wait is always long. I'm always left sitting waiting on a door dash order that's only one meal. I've been sitting here 15 mins for one breakfast meal. Still no one still hasnt said a word.
I did order a combo meal they charge me extra for the drink , they did not give me exact what I ordered ,when I ask they told me the marchine down, never come back here again.
Service: 1
What a circus. Went through drive thru other day ordered the 5$ bag. They literally pulled me up for the simplest order ever. Wait! There’s a trend, I noticed several others got pulled up too! I’m in the seemingly desert heat in my car waiting for a small fry 4 piece nuggets mc chicken and small coke for like 8 mins, so I head inside. Now inside there’s about 🤔 10 people waiting for their food as well. I see a bunch of numb skulls running around but seemingly accomplishing nothing. I see an older Latin woman walking at snails pace seemingly lost, and oblivious/careless to the chaos around her. I get tired of waiting to be acknowledged so I shout out to the lady in front she just says she’s trying I tell her I have to go and my order is small just to give it to me. They hand me my bag after like 7 more mins and it’s missing my sauce and fries 🍟 so now I have to get her attention again ugh 😑 and I do and she gives it to me very rudely also. Still no sauce she says she’s out and than someone locates it for her …… than she slides them to me in a very rude fashion. My nuggets were dry and rubbery and my mc chicken was rubbery dry and tasteless, probably 5 hours old. Seriously. To top it off I got food poisoning. I literally have been to the bathroom like 50 times in the last 48 hours. I won’t be back. I advise you don’t either AWFUL
Do NOT go to this McDonald’s
Went this morning for an egg McMuffin and large unsweetened tea………
This McDonald’s had NO unsweetened tea
Cancelled my order and left
Poor preparation——-poor planning
Won’t go back
Atmosphere: 1
Food: 1
Service: 1
Absolute trash. Employees are insanely rude and blatantly ignore customers. Hours of Operation are wrong as well because they are not 24/7.
Atmosphere: 1
Food: 1
Service: 1
0 stars! This is the worst! Extremely SLOW, nothing EVER cooked or prepared properly, and out of or forget something every time.
*Update: This place is still horrible in every aspect, close this location!
Atmosphere: 1
Food: 1
Service: 1
STAY AWAY. If I could give this McDonald’s zero stars I would. Absolutely awful and shame on me for coming here again. Thought I’d give benefit of the doubt. Sat in drive thru for 45 minutes. Food was cold. Disgusting. Looks like a toddler made the order. Tried going the route of emailing their customer relations a few months ago, and no worthy responses. Boiler plate answers with no resolution. This place needs to stop taking up space in this shopping center, get rid of it.
Atmosphere: 1
Food: 1
Service: 1
2 Stars – Barely Earned
We had a frustrating experience at this McDonald’s. It took an unusually long time just to place our order, and then quite a while longer to receive our food. When it finally arrived, several items were missing, which meant heading back to the counter and waiting yet again for help.
To make matters worse, they were out of Filet-O-Fish sandwiches, the one and only item I order at McDonald’s.
The only reason this location is getting two stars is because it was surprisingly clean, possibly because it’s either brand new or recently renovated.
It’s disappointing how far McDonald’s has fallen over the years. There was a time when they set the standard, but now it feels like they’re struggling just to keep up. Unless you’re a die-hard fan, I’d suggest finding a different spot to grab a bite.
Atmosphere: 4
Food: 2
Service: 2
Service is extremely slow. I was asked to pull ahead and park to wait for my food. I waited for about 10 minutes but figured they were cooking more fries. When I received my food it wasn’t hot at all.
Atmosphere: 2
Food: 3
Service: 1
This is an absolutely horrible McDonald's and I'mma say just a night with this one particular manager black guy with dreads who literally is cursing everybody out have a attitude with me so I couldn't finish ordering my food How do you curse people out at a restaurant and your manager How do you snap at every single customer because you worked a 14-hour shift they literally need to let him go
Restaurantji Recommends
Free, fresh, hot, non salted fries, with my own salty seasoning were delicious and half and half, non sweet/sweet tea was great!!
The WORST MCDONALD EVER!!! No one speaks ENGLISH!!
DONT COME HERE!!
Atmosphere: 1
Food: 1
Service: 1
Slowest fast food in the area
Atmosphere: 1
Food: 2
Service: 1
Ordered through the app after getting off of working an overnight shift 6 1/2 months pregnant, this location is right next to my job so I decided why not since it’s on my way home. I ordered a McGriddle meal with an extra hash brown on the side and a large strawberry milkshake, it’s also worth noting that I ordered through the app as table service so it was supposed to be brought to me, it was not. My number got called and they set out a paper to go bag with my food in it and a plastic cup on the side so I go up to the counter and I asked about my milkshake, they told me the milkshake machine was down. Okay, whatever, I ask if there’s any ice cream products available and he told me he would check and comes back to say that the only thing he can make me would be any of their McCafe items, so I got a large caramel frappe. Looking further into it, the McDonald’s app says that they mark items as unavailable to prevent people from buying items that are either out of stock or unavailable, so if both the shake and ice cream machine was down then why was I able to buy it through the app? It was a $2.60 up charge for the shake and I can’t get a refund for that money unless I talk to the store directly but I had already accepted the frappe as a replacement. I know McDonald’s has a bad reputation with their ice cream machines, but if you’re going to lie about them not working then the very LEAST you could do is make sure I don’t spend my money on a product that “isn’t working”
Side note: if you like McDonald’s frappes, DO NOT get them from this location, they never blend it enough. I’ve ordered a frappe from this location 4-5 times and every time I’ve received it there’s been huge chunks of ice in it to where more than half of the drink is wasted simply because I can’t drink it.
Atmosphere: 2
Food: 3
Service: 2
Used to be one of the best around now they can never remember sauce for the nuggets and when you ask they are stingy about them. Staff is rude today they are out of large cups.. what kind of mangers let a place runs out of cups.. yall want paid more yet can’t provide decent service
Atmosphere: 1
Food: 1
Service: 1
Loading...