By far the worst restaurant on base. I came here a couple of weeks ago and had to wait 45 minutes for two sandwiches and fries. And I made a complaint about it on the website so they gave me a $5 off coupon. So I thought I would give it another try. Same results. Customer service is trash. The employees go as slow as they want to. They do not care if you are standing there waiting for your food. I expect more from people who are providing a service to the people who serve our country.
Atmosphere: 1
Food: 1
Service: 1
Ally j
Waited 40 minutes for 2 sandwiches as all they did was talk to other restaurant employees. Employees were speaking vulgarly to each other and discussing how they could speak any way they wanted to. Disappointing on a base especially with families around.
Atmosphere: 1
Food: 2
Service: 1
Ahmed Ibrahim
Very friendly staff. The food is great. It gives a lot of food. Prices are cheap. I totally like this place. I wish them all the best of luck with everything ❤️
Atmosphere: 5
Food: 5
Service: 5
Dennys Garcia
Best Philly steaks on post
T W
It was just ok. It was dry. The workers appear unhappy and sure wasn't friendly. They looked tired.
Chris Johnson
Be warned it says they close at 6pm on google and on their hours posted at the place but apparently they close at 4 even sometimes at 5. Don’t know what the deal is.. They need to update the hours.
Shannon McCord
I have now been waiting for over 30 minutes for my sandwich. You have an employee standing around watching other employees working. You have a manager who is doing absolutely nothing while at least 10 people are waiting for their food. Some people have been waiting longer than I have. You have employees working at a slower than snail pace. I don't normally leave bad reviews but this is just pathetic.
C Wilkins
Went to this place again today. The website says it closes at 6:00 PM its 3:03 today they are closed. Yesterday I was told they closed at 4:00 PM. Today there were 2 people in line paying for their food. I served in the military and it is so disrespectful for a service connected disabled veteran can not get served while people are still in line. If you close at 3:00 then why are you still taking money as I walk up?
Dr. Ken King
Normally a Perfect Experience. Today, 5/28/2021, my wife who work on Fort Lee attempted to get us a Charley's Steak Sandwich; she arrived around 3:30 pm/est to be told they are closed. Closed at 3 pm/est. Totally surprising as all the other restaurants in the PX had lines literally out the door; hope all is well. Hope this is an unexpected situation and you will work through it soon. Col/Dr (ret) Ken King.
On line it says it's open until 10. Px closes at 8. I went in at 715 and nothing is open except one place. Does this place close down early every night?
T W.
I did have a bad experience here about 6 or 7 months ago. So, today I thought I will give them another try and I'm glad I did, because today was a good day. They also had great staff members. Who actually made you feel welcomed and the cook was on point. Thank you for making this place great again.
Saul R.
Great subs, but the service is terrible. I received my sandwich and they had me waiting 20 minutes for my fries my sandwich got cold and soggy and they acted as if I was in their way by waiting for my item.
By far the worst restaurant on base. I came here a couple of weeks ago and had to wait 45 minutes for two sandwiches and fries. And I made a complaint about it on the website so they gave me a $5 off coupon. So I thought I would give it another try. Same results. Customer service is trash. The employees go as slow as they want to. They do not care if you are standing there waiting for your food. I expect more from people who are providing a service to the people who serve our country.
Atmosphere: 1
Food: 1
Service: 1
Waited 40 minutes for 2 sandwiches as all they did was talk to other restaurant employees. Employees were speaking vulgarly to each other and discussing how they could speak any way they wanted to. Disappointing on a base especially with families around.
Atmosphere: 1
Food: 2
Service: 1
Very friendly staff. The food is great. It gives a lot of food. Prices are cheap. I totally like this place. I wish them all the best of luck with everything ❤️
Atmosphere: 5
Food: 5
Service: 5
Best Philly steaks on post
It was just ok. It was dry. The workers appear unhappy and sure wasn't friendly. They looked tired.
Be warned it says they close at 6pm on google and on their hours posted at the place but apparently they close at 4 even sometimes at 5. Don’t know what the deal is.. They need to update the hours.
I have now been waiting for over 30 minutes for my sandwich. You have an employee standing around watching other employees working. You have a manager who is doing absolutely nothing while at least 10 people are waiting for their food. Some people have been waiting longer than I have. You have employees working at a slower than snail pace. I don't normally leave bad reviews but this is just pathetic.
Went to this place again today. The website says it closes at 6:00 PM its 3:03 today they are closed. Yesterday I was told they closed at 4:00 PM. Today there were 2 people in line paying for their food. I served in the military and it is so disrespectful for a service connected disabled veteran can not get served while people are still in line. If you close at 3:00 then why are you still taking money as I walk up?
Normally a Perfect Experience. Today, 5/28/2021, my wife who work on Fort Lee attempted to get us a Charley's Steak Sandwich; she arrived around 3:30 pm/est to be told they are closed. Closed at 3 pm/est. Totally surprising as all the other restaurants in the PX had lines literally out the door; hope all is well. Hope this is an unexpected situation and you will work through it soon. Col/Dr (ret) Ken King.
where we 'bout to eat at?
Restaurantji Recommends
On line it says it's open until 10. Px closes at 8. I went in at 715 and nothing is open except one place. Does this place close down early every night?
I did have a bad experience here about 6 or 7 months ago. So, today I thought I will give them another try and I'm glad I did, because today was a good day. They also had great staff members. Who actually made you feel welcomed and the cook was on point. Thank you for making this place great again.
Great subs, but the service is terrible. I received my sandwich and they had me waiting 20 minutes for my fries my sandwich got cold and soggy and they acted as if I was in their way by waiting for my item.
Love it
Wonderful