They're subs are good.. when they actually put something on it. My sub had hardly any veggies and the croutons were crumbs. I notice it depends on who's making it.
Atmosphere: 3
Food: 3
Service: 3
A J
Subs are delivered fast and consistent!! The delivery drivers are cool! I love seeing their reactions when they see my comments on the receipt. Keep up the good work jimmy Johns
Atmosphere: 5
Food: 5
Service: 5
Marilyn
Mobile orders are filled quickly but not always accurate. Bread has been consistently fresh. Location can get quite busy during lunch with a line out the door, but it moves fast.
Atmosphere: 3
Food: 4
Service: 3
Keith Reid
Unfortunately I have to leave a negative review due to the manager Trey’s lack of customer service skills. I came by on my lunch and ordered and Unwich meal as usually but this time I decided to add on a brownie to my order. When I got home, I got the brownie for dessert and I noticed inside of the package it looked extremely dry and was breaking apart. The next day I called in to the store and asked if I could get a refund for it (unopened packaging) and was told it is the next day and their system wouldn’t allow that. I didn’t understand since it had been less than 24 hrs so I called the Jimmy John’s customers service number. They took my number and stated someone would be giving me a callback from the store location. I waited exactly a week and never heard from anyone. I still had this brownie and decided to just go back in store and instead of a refund (only $3) I would just ask to exchange it and hope for a fresher one. When I explained to the cashier he was happily ready to let me exchange. As I placed my hand on a new brownie to get, the manger/ Trey then yells “NO!” at me. Everyone in the store is confused and looks at him. I then say “no?” He says “yea, NO, it’s nothing we can do with the old brownie it has been a week” I said “yes, I tried to address this a week ago, but no one got back to me. I don’t want a refund just to exchange.” He said “no” again and I said “okay I will call customer service back.” I called back and they apologized on his behalf for yelling at me and that no one contacted me from the store or address the matter themselves. They also made me an offer for the inconvenience.
The same week this happened my boss who is over the military base wanted to plan a luncheon for the General who was coming from out of town to our area for a meeting. Jimmy John’s on base was one of the options to order from, but once I told them my last interaction they no longer wanted to order and support this location. Treat people better, a small exchange for a $3 brownie lost this store hundreds of dollars.
Wild Card
I had the family at the ball game Lots of fun
Atmosphere: 5
Food: 4
Service: 4
Devika A (Chrissy)
Vegetarian options: You can order any of the sandwiches as a vegetarian option.
Atmosphere: 3
Food: 5
Service: 4
Mateo Gomez325
It was
Atmosphere: 4
Food: 4
Service: 5
Ricky Greene Jr.
Jimmy John's.
Keli Griffin
Great food, friendly staff, and served quickly. This location was loud because it is full of AIT soldiers... but that would be expected at this location.
Dietary restrictions: Glueten free
Atmosphere: 4
Food: 5
Service: 5
Riah
I got the east coast sandwich and my partner ordered the BLT. He enjoyed his sandwich, for mine I would say I wish there was more of the spicy relish that was supposed to make up the sandwich, luckily I had jalapenos at my room to make up for it. Overall, food was good, price was descent and staff was nice. Thank you.
They're subs are good.. when they actually put something on it. My sub had hardly any veggies and the croutons were crumbs. I notice it depends on who's making it.
Atmosphere: 3
Food: 3
Service: 3
Subs are delivered fast and consistent!! The delivery drivers are cool! I love seeing their reactions when they see my comments on the receipt. Keep up the good work jimmy Johns
Atmosphere: 5
Food: 5
Service: 5
Mobile orders are filled quickly but not always accurate. Bread has been consistently fresh. Location can get quite busy during lunch with a line out the door, but it moves fast.
Atmosphere: 3
Food: 4
Service: 3
Unfortunately I have to leave a negative review due to the manager Trey’s lack of customer service skills. I came by on my lunch and ordered and Unwich meal as usually but this time I decided to add on a brownie to my order. When I got home, I got the brownie for dessert and I noticed inside of the package it looked extremely dry and was breaking apart. The next day I called in to the store and asked if I could get a refund for it (unopened packaging) and was told it is the next day and their system wouldn’t allow that. I didn’t understand since it had been less than 24 hrs so I called the Jimmy John’s customers service number. They took my number and stated someone would be giving me a callback from the store location. I waited exactly a week and never heard from anyone. I still had this brownie and decided to just go back in store and instead of a refund (only $3) I would just ask to exchange it and hope for a fresher one. When I explained to the cashier he was happily ready to let me exchange. As I placed my hand on a new brownie to get, the manger/ Trey then yells “NO!” at me. Everyone in the store is confused and looks at him. I then say “no?” He says “yea, NO, it’s nothing we can do with the old brownie it has been a week” I said “yes, I tried to address this a week ago, but no one got back to me. I don’t want a refund just to exchange.” He said “no” again and I said “okay I will call customer service back.” I called back and they apologized on his behalf for yelling at me and that no one contacted me from the store or address the matter themselves. They also made me an offer for the inconvenience.
The same week this happened my boss who is over the military base wanted to plan a luncheon for the General who was coming from out of town to our area for a meeting. Jimmy John’s on base was one of the options to order from, but once I told them my last interaction they no longer wanted to order and support this location. Treat people better, a small exchange for a $3 brownie lost this store hundreds of dollars.
I had the family at the ball game Lots of fun
Atmosphere: 5
Food: 4
Service: 4
Vegetarian options: You can order any of the sandwiches as a vegetarian option.
Atmosphere: 3
Food: 5
Service: 4
It was
Atmosphere: 4
Food: 4
Service: 5
Jimmy John's.
Great food, friendly staff, and served quickly. This location was loud because it is full of AIT soldiers... but that would be expected at this location.
Dietary restrictions: Glueten free
Atmosphere: 4
Food: 5
Service: 5
I got the east coast sandwich and my partner ordered the BLT. He enjoyed his sandwich, for mine I would say I wish there was more of the spicy relish that was supposed to make up the sandwich, luckily I had jalapenos at my room to make up for it. Overall, food was good, price was descent and staff was nice. Thank you.
Restaurantji Recommends
Great and friendly staff. Line was super quick and I was in and out in a couple of minutes. Very impressive. Keep up the great work!
Really good sandwich and SUPER fast service!
Bread was not fresh. Was not given a choice of toppings.
Super fast and good always busy during lunch but quick fixings.
Super fast and good always busy during lunch but quick fixings.
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