Baja Fresh
7003A Manchester Blvd, Springfield
(703) 924-1313
Recent Reviews
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I have been to many outlets of Baja Fresh, but this one is the worst. The staff, especially the lady who takes order is so rude as if we are having free food. The food taste as bad as the service. I would never go back to this location.
I really love this chain, but am disappointed in the changes. Chips are crispy but the sauces are now behind the counter.
Been coming here for quite some time but has been going down but still ok.
However service- specially latin lady at register is awful and not worth it. Save yourself a bad experience and don't waste your money here.
Food was excellent! Too bad the salsa bar isn’t there anymore
We love Chipotle but Baja Fresh is also our favorite too. Their salad was delicious. The chip is amazing. The service at this location is good.
Placed order by phone to this local, arrived to another Baja Fresh by accident. Forgot to call this location to let them know of error. Owner (some Indian guy) of Baja Fresh calls me demanding why I didn’t pick up the food, that it cost him $30 dollars. Now he has lost even more because I will avoid this place in the future. Over twenty years customer visiting the only two spots in the area that are open. Horrible management
Not paying attention to what’s in the online order!!! Always missing items from the order! They need to to be mindful when they’re fulfilling an order. The person never apologizes for their mistakes. They need to be trained proper customer service.
Atmosphere: 2
Food: 2
Service: 2
The best nachos and burritos in the area. 🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Mexicano
Haven't had this in years. Nothing has changed. It was really good.
Atmosphere: 5
Food: 5
Service: 5
I got the Baja bowl and several hours later was sick. I almost didn't eat it...the pork was mushy and the rest was not very good. Threw 3/4 quarters away. Glad I did not eat very much of it.
Food: 1
Restaurantji Recommends
I believe the food was not fresh. It tested weird and started to feel bad immediately after I eated it.
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Baja Bowls
This location keeps making the original recipes. Some locations have gone to pre made salsa. Not here and you can tell. Absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
I've been going to Baja fresh for sometime now and it's a shame to say it has gotten alot of worse in terms of food quality. I can only talk on the burritos but they ALWAYS skimp on the meat, i just ordered a burrito not kidding there was like 4 pieces of steak in the whole burrito. Rice and beans don't taste fresh only they either add way too much tomatoes or rice. Service was fine, didn't hear "thank you" or "have a nice day" instead it was more of them trying to rush me out even though the place isn't that busy. Since it's not that busy it's always clean so I'll give them that.
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Kids' Quesadilla
Love the vegetarian options. Food is definitely fresh. Great service.
Atmosphere: 5
Food: 5
Service: 5
March 2024: Still ok ? 5 years later. Had a chicken and shrimp bowl. ? was ok ? ?. Expensive $19 with drink and tip. I will come back ... in 5 years.2019: OK. Not a big deal.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Baja Bowls
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