The staff Were eating toppings off the pizza, not wearing gloves,not washing hands after making a pizza and immediately started making the next one, they had bugs all over the windowseal and floor also near the door, it took around an hour & 30 mins just to make some jalapeno bites and were also eating food off of the grill. 2/10 experience why would I want to come back
Atmosphere: 2
Food: 4
Service: 1
Sean Vanover
Love their all meat pizza and cheese stix. Lady at the drive thru was super nice and friendly, quick service.
Atmosphere: 5
Food: 5
Service: 5
Vincent Peters
Feel cheated. Not even close to being what is advertised. About the thickness of cardboard box.
Food: 1
Service: 1
phil letwist
They have nice people working in there!
Trent Craig
Is zero an option ?!? @shaq I thought you were cleaning this company up. The Front Royal PaPa John’s is the worst service I have ever received across any industry ever!
Driver delivers our $60 order of pizza and wings to the wrong house. Have no contact from the store. Call the store. Get told that the “young adult” on the phone was the General Manager of this location.
So we call corporate to make sure we have our refund in honest, our PaPa points, and what have you. Here’s the kicker, you look up the GM for the store, there isn’t one. There’s a job posting on Simplyhire created 4 days ago. So who the heck is Maya McBride.
Silver lining, some random person has 4 medium pizzas, boneless wings, cheese bread, and sodas for free. Willing to bet $5 on it, his roommate delivers pizzas for PaPa John’s.
Rose Pieron
Best Pizza.
Atmosphere: 5
Food: 5
Service: 5
Robert Barfield
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, Pizzas Wings
Lauren
Last night my boyfriend and I went here to pick up our order we placed online. When we got there the young lady(not sure what her name was) said she had not had a chance to start our order and it’ll be another 10-15 minutes! Which was fine! She was so busy and let me mention she was by herself. She was very polite and had our food ready in the time she said! I give her 5 stars ⭐️
Karen Banks
Ordered the shaq-a-roni. Had 1 or 2 or pepperoni on slice a joke had to put some bbq sauce on it had no taste. No a roni!
Food: 1
pam lewis
Comparing to the other pizza places in town very low par I have not ordered from here in a very long time and will not be doing so again the pizza was undercooked the crust was flaccid the toppings were not cooked well the cheese was not even melted the crust tasted like cardboard very disappointed
Wrong drinks delivered. Chris claimed to be manager but extremely rude rude... driver left without giving any drinks. Now our $100 order we have nothing to drink and extremely rude Chris told me I was out of luck. We used to order weekly for our staff. Will never order from them again due to unprofessionalism and complete lack of desire to provide product paid for.
Service: 1
Miriam Segui
That pizza was delicious with ham ? .the wings were the most tiny wings ,no good
Atmosphere: 5
Food: 5
Service: 5
Collin Schell
A child with an attitude answers and has nothing but a problem! There is a reason they have sent all calls to India…
Khamorus Lothar
Order carry out from this location often, never had an issue with the quality of the food. Staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Pam Linaburg
We were headed to front royal and we saw pizza delivery hot bags that had obviously blown off a vehicle laying next to the road. (By the skating rink- which more than likely they had delivered pizza there)My husband turned around and retrieved them. We were very disappointed by the reception we were given when we returned the bags. No gratitude just that she didn't know if they belonged there. What has happened to customer service????
The staff Were eating toppings off the pizza, not wearing gloves,not washing hands after making a pizza and immediately started making the next one, they had bugs all over the windowseal and floor also near the door, it took around an hour & 30 mins just to make some jalapeno bites and were also eating food off of the grill. 2/10 experience why would I want to come back
Atmosphere: 2
Food: 4
Service: 1
Love their all meat pizza and cheese stix. Lady at the drive thru was super nice and friendly, quick service.
Atmosphere: 5
Food: 5
Service: 5
Feel cheated. Not even close to being what is advertised. About the thickness of cardboard box.
Food: 1
Service: 1
They have nice people working in there!
Is zero an option ?!? @shaq I thought you were cleaning this company up. The Front Royal PaPa John’s is the worst service I have ever received across any industry ever!
Driver delivers our $60 order of pizza and wings to the wrong house. Have no contact from the store. Call the store. Get told that the “young adult” on the phone was the General Manager of this location.
So we call corporate to make sure we have our refund in honest, our PaPa points, and what have you. Here’s the kicker, you look up the GM for the store, there isn’t one. There’s a job posting on Simplyhire created 4 days ago. So who the heck is Maya McBride.
Silver lining, some random person has 4 medium pizzas, boneless wings, cheese bread, and sodas for free. Willing to bet $5 on it, his roommate delivers pizzas for PaPa John’s.
Best Pizza.
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, Pizzas Wings
Last night my boyfriend and I went here to pick up our order we placed online. When we got there the young lady(not sure what her name was) said she had not had a chance to start our order and it’ll be another 10-15 minutes! Which was fine! She was so busy and let me mention she was by herself. She was very polite and had our food ready in the time she said! I give her 5 stars ⭐️
Ordered the shaq-a-roni. Had 1 or 2 or pepperoni on slice a joke had to put some bbq sauce on it had no taste. No a roni!
Food: 1
Comparing to the other pizza places in town very low par I have not ordered from here in a very long time and will not be doing so again the pizza was undercooked the crust was flaccid the toppings were not cooked well the cheese was not even melted the crust tasted like cardboard very disappointed
Food: 2
Service: 3
Restaurantji Recommends
Wrong drinks delivered. Chris claimed to be manager but extremely rude rude... driver left without giving any drinks. Now our $100 order we have nothing to drink and extremely rude Chris told me I was out of luck. We used to order weekly for our staff. Will never order from them again due to unprofessionalism and complete lack of desire to provide product paid for.
Service: 1
That pizza was delicious with ham ? .the wings were the most tiny wings ,no good
Atmosphere: 5
Food: 5
Service: 5
A child with an attitude answers and has nothing but a problem! There is a reason they have sent all calls to India…
Order carry out from this location often, never had an issue with the quality of the food. Staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
We were headed to front royal and we saw pizza delivery hot bags that had obviously blown off a vehicle laying next to the road. (By the skating rink- which more than likely they had delivered pizza there)My husband turned around and retrieved them. We were very disappointed by the reception we were given when we returned the bags. No gratitude just that she didn't know if they belonged there. What has happened to customer service????
Atmosphere: 1
Food: 1
Service: 1
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