Dunkin'

5985 13th St, Fort Belvoir
(703) 781-3000

Recent Reviews

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Teresa Zelnis

Landon made my avocado toast perfectly this morning. Thank you so much!!!!

Laia G

I’ve never had this happen at any other Dunkin. I always order my matcha latte without ice, and every other location still fills it up, because I’m paying for a medium (24 oz) drink, not a small.

At this location, they literally handed me a medium cup barely filled, maybe 16 oz of liquid at most, and told me this was their policy when drinks are ordered with no ice. Are you serious?? That’s not a medium drink. That’s just shorting your customers.

When I asked, the workers said it’s the manager’s policy.” It’s ridiculous, you can’t charge full price ($5.49) and then serve way less just because someone didn’t want ice. That’s basically a scam.

Atmosphere: 1

Food: 1

Service: 1

Janelle A

Best sausage, egg, cheese croissant!
Pleasant service although very busy on a Sunday morning. Takes Military Star card.
Ordered inside; take out order

Atmosphere: 4

Food: 5

Service: 5

Joe Christadore

They have a great meeting place and outlets everywhere.

Atmosphere: 5

Food: 5

Service: 5

Aneisha Johnson

The customer service is absolutely terrible. The quality of the drinks are a hit or miss and when asked to remake a drink, the employees usually have an attitude.

Atmosphere: 1

Food: 3

Service: 1

Charlie Wilson

Floor around our table was very sticky. Waitress was very attentive at first, but then she got distracted talking to coworkers and getting the check proved time consuming.

Atmosphere: 2

Food: 4

Service: 4

Casey

Very polite, and so nice to even have one on the base.

Atmosphere: 5

Food: 5

Service: 5

Johana Coreas

This Dunkin’ location is definitely hit or miss. However, when Jason is working, the order is always accurate and prepared exactly as requested. Excellent customer service from Jason makes the overall experience significantly better. Much appreciation for the consistency and care!

Atmosphere: 3

Food: 3

Service: 5

jared boudreau

This Dunkin has been super hit or miss lately. Iced coffee filled to the lid with ice, large drink gone in 4 sips. Sandwich had a nice big long black hair in it. Cheese on it when ordered with no cheese, wrong bacon and a single piece. Hash browns mangled and burnt. Everything that could’ve been messed up was

Atmosphere: 2

Food: 1

Service: 2

Amber Hurst

If it wasn’t for the nice girl at the front this morning, (wish i got her name) I would’ve left 1 star but her customer service helped their bad food service. I went this morning and ordered a cheese croissant, the first croissant was cold, cheese wasn’t even melted. The second time the cheese was melted but the croissant was BURNT. I didn’t even go back in to get it fixed, i just left because I shouldn’t have to get my order fixed twice. I’ve been to this location multiple times, and never had either problem when getting just a simple cheese croissant.

Atmosphere: 4

Food: 1

Service: 3

Mark Kuipers

Didn't mix coffee, you must stir coffee
Boycot started

Food: 1

Service: 1

Denise

Quick. Right order and friendly

Atmosphere: 5

Service: 5

Andrea Sosa

I like the location

Atmosphere: 4

Food: 4

Service: 4

Sara Basile

I literally drive out of my way to come to this location. Food always fresh and fast service.

Atmosphere: 5

Food: 5

Service: 5

Benjamin Bowden

Sullen, indifferent customer service. I truly believe the booking process at a jail would feature better attitudes.

Atmosphere: 4

Food: 4

Service: 1

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