They always do a fantastic job with my kids ice cream cakes for their birthdays!
Margaret Rivera
Great cherry ice cream! Tidy place and staff was friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Yashika D.
Thank you for your response. And my frustration comes from walking in there EVERY 31st of the month and NEVER having to use the app….because I don’t have the app. If you’re going to enforce the “corporate brand” please enforce it all the time. Thanks for your time. Hope you have a great day!
For some odd reason most times my family goes to this Baskin-Robbins they always try not to give us the 31% discount that they offer on months that have 31 days. The staff just don’t seem happy and they’re very “stale.” It’s always a struggle. Ice cream is great. The service not so much.
Atmosphere: 2
Service: 1
Ashley Turner
We got a birthday cake here it was great
Atmosphere: 5
Food: 5
Service: 5
Seth
Kid serving me ice cream was the nicest and best ice cream scooper I have met in a while! Baskin Robbins should hire more 14 year olds if they are going to be as polite as this young man. It’s safe to say that this man serves out happiness in a cone with a smile on his face everyday! ??
Atmosphere: 5
Food: 5
Service: 5
Diane Woodall
Well it looked good on the outside... unfortunately they used the wrong cake from what I had asked for. Still waiting for my refund :(
I live in PA.
They worked with me via email and phone calls to make the perfect Minion Ice Cream cake for my daughter so we could celebrate her in VA.
I just wish I could attach a picture.
Damon Corprew (300SRT8)
Wonderful !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins
Tatyana corral
The worse BR! The owner is rude and unprofessional! Place was dirty, employers don’t wash the hands or use gloves.
Atmosphere: 1
Food: 1
Service: 1
Phu Nguyen
this Baskin-Robbins is very clean and friendly. Inside is Dunkin’ Donuts as well as Baskin-Robbins, feel free to indulge in you sugar craving. We got two scope of ice cream, service was quick,no lines
Parking: The drive to get there is weird AF. Seems like an unnecessary long winding you turn inside the parking lot. Original developed must’ve been doing a line before work.
Atmosphere: 5
Food: 5
Service: 5
mari v dlc
I am extremely disappointed by the service we received tonight. We have been customers of this location for a fee years and had met the owner a super nice lady. Today wasn't what we expected. First, the girls were not at all personable and not eager to work apparently. Second, we ordered two scoop sundays and what we got was barely the amount of one scoop. By the time I wanted to take a picture of the second scoop inside the store it was almost non existent! If this is how you are riping people off by charging almost $7 for a two scoop sunday this I absolutely unacceptable. Your business will go down fast, unfortunately.
Very scrumptious. 10/10 will go again. When we tipped the cashier, he went hip hip hooorraaayyyyy, clicked his heels, and asked us if we liked Bruno Mars. The very pretty lady who made my WARM BROWNIE SUNDAE was so caring, and made it very good. We realized it was 2 minutes past closing so we left, happy. Thank you Baskin Robins for giving me a home other than home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins
Tim Rook
Great experience! My 4 year old tried all the color flavors and couldn’t decide. Typical! They are all too good. Service was amazing! The staff and even the owner all greeted us and made us feel welcome. After our special treat we bought a birthday icecream cake and they personalized it too! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins, Birthday Cake
Tom Dean
Staff was extremely friendly and
Atmosphere: 5
Food: 5
Service: 5
John Nam
No matter what people say - best ice cream chain place is Baskin-Robbins ?If you are coffee lover like me, get their oreo n Cold brew ice cream! Definitely one of the best flavor to ever exist heheh(Surprisingly they got ice cream pizza..??? What the heck LOL)
Denise Story
We appreciate the great cakes and the wonderful customer service at the Gainesville Baskin Robbins! Thanks Mary!
They always do a fantastic job with my kids ice cream cakes for their birthdays!
Great cherry ice cream! Tidy place and staff was friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Thank you for your response. And my frustration comes from walking in there EVERY 31st of the month and NEVER having to use the app….because I don’t have the app. If you’re going to enforce the “corporate brand” please enforce it all the time. Thanks for your time. Hope you have a great day!
For some odd reason most times my family goes to this Baskin-Robbins they always try not to give us the 31% discount that they offer on months that have 31 days. The staff just don’t seem happy and they’re very “stale.” It’s always a struggle. Ice cream is great. The service not so much.
Atmosphere: 2
Service: 1
We got a birthday cake here it was great
Atmosphere: 5
Food: 5
Service: 5
Kid serving me ice cream was the nicest and best ice cream scooper I have met in a while! Baskin Robbins should hire more 14 year olds if they are going to be as polite as this young man. It’s safe to say that this man serves out happiness in a cone with a smile on his face everyday! ??
Atmosphere: 5
Food: 5
Service: 5
Well it looked good on the outside... unfortunately they used the wrong cake from what I had asked for. Still waiting for my refund :( I live in PA. They worked with me via email and phone calls to make the perfect Minion Ice Cream cake for my daughter so we could celebrate her in VA. I just wish I could attach a picture.
Wonderful !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins
The worse BR! The owner is rude and unprofessional! Place was dirty, employers don’t wash the hands or use gloves.
Atmosphere: 1
Food: 1
Service: 1
this Baskin-Robbins is very clean and friendly. Inside is Dunkin’ Donuts as well as Baskin-Robbins, feel free to indulge in you sugar craving. We got two scope of ice cream, service was quick,no lines
Parking: The drive to get there is weird AF. Seems like an unnecessary long winding you turn inside the parking lot. Original developed must’ve been doing a line before work.
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed by the service we received tonight. We have been customers of this location for a fee years and had met the owner a super nice lady. Today wasn't what we expected. First, the girls were not at all personable and not eager to work apparently. Second, we ordered two scoop sundays and what we got was barely the amount of one scoop. By the time I wanted to take a picture of the second scoop inside the store it was almost non existent! If this is how you are riping people off by charging almost $7 for a two scoop sunday this I absolutely unacceptable. Your business will go down fast, unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very scrumptious. 10/10 will go again. When we tipped the cashier, he went hip hip hooorraaayyyyy, clicked his heels, and asked us if we liked Bruno Mars. The very pretty lady who made my WARM BROWNIE SUNDAE was so caring, and made it very good. We realized it was 2 minutes past closing so we left, happy. Thank you Baskin Robins for giving me a home other than home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins
Great experience! My 4 year old tried all the color flavors and couldn’t decide. Typical! They are all too good. Service was amazing! The staff and even the owner all greeted us and made us feel welcome. After our special treat we bought a birthday icecream cake and they personalized it too! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae at Baskin Robbins, Birthday Cake
Staff was extremely friendly and
Atmosphere: 5
Food: 5
Service: 5
No matter what people say - best ice cream chain place is Baskin-Robbins ?If you are coffee lover like me, get their oreo n Cold brew ice cream! Definitely one of the best flavor to ever exist heheh(Surprisingly they got ice cream pizza..??? What the heck LOL)
We appreciate the great cakes and the wonderful customer service at the Gainesville Baskin Robbins! Thanks Mary!
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