Moe's Southwest Grill
8148 Stonewall Shops Square #101, Gainesville
(703) 722-9115
Recent Reviews
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The various food items were not separated, the chicken for example had bits of rice and/or different meets mixed in. The chips were old and the rice was hard enough to chip a tooth. There are two fountain machines. Only one works. And half works at that. Most fountain sodas were unavailable. The sweet tee was basically water. There are holes in the ceiling and water damage. The employee refused to make a taco. The chicken was also undercooked. Caso was fine. Bathrooms were clean but had little to no soap in them. The plastic on the plastic cups was literally pealing off. The Moe's in warrenton that closed was much better than this location. This one was just disappointing.
Atmosphere: 4
Food: 1
Service: 1
The only positives I had at this location were employee working the counter was very nice, and it was relatively clean.
For the 19.00 price tag the food was bland, and looked like it had been sitting under a lamp for hours, the lettuce looked yellowed, some of the chips were fresh while other were stale. Which shouldn't have been the case as I came in 30mins after opening. The only fresh looking item was the jalapeños.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Bowl
The ice machine at this establishment has been “broken” for over a month. My most recent visit they said it was broken but that their machine dispenses the sodas and drinks cold. After paying for my food and drinks, I go to get my soda and it is warm and nasty. The restaurant itself was sticky and warm and the springs in the booths are broken. The food, especially the lettuce and corn, look weeks old. DO NOT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Great service from staff. The food wasn't as good as I remember from my previous visit to Moes in Harrisonburg. Also several soft drink flavors I prefer were not working/available.
Atmosphere: 4
Food: 3
Service: 5
Completely unprofessional management here. I work nearby and occasionally treat myself to a delivery for lunch, I like nachos so I order the queso on the side. Because its going in a bag, in a car, to my job, and then I'll get to eat. When confronted about the soggy mess of nachos I got late the management hung up on me and told me that he would refund me. They have yet to do so. You cannot get ahold of anyone using their phone line as well.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Never coming back. Kept screwing up my order and the food doesn't taste as good as it used to.
Atmosphere: 1
Food: 1
Service: 1
This Moe's is different from some of the others. The food always seems fresh, and the employees are super friendly.
Atmosphere: 4
Food: 4
Service: 5
Employees were very helpful when the drink machines were slow. They gave me a bigger soda for free.
Atmosphere: 4
Food: 4
Service: 5
Queso tastes like velveeta. Burrito was mostly rice and had only one chunk of chicken in it ?
Chris has exceptional customer service! I've been to Moe's 100's of times, but my experience tonight was the best. You better believe we'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Restaurantji Recommends
This was my first time going here, and I enjoyed it. The guy who took my order was patient and even cracked a funny joke. The food was delicious too, I got chicken, white rice, and corn burrito, and it was delicious. I will be coming back in the future!
Atmosphere: 5
Food: 5
Service: 5
This was my first time going here, and I enjoyed it. The guy who took my order was patient and even cracked a funny joke. The food was delicious too, I got chicken, white rice, and corn burrito, and it was delicious. I will be coming back in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Great staff and incredible food. Love the stack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Stack
Used to love coming here because the burritos were always huge. However, today it was much smaller than usual. They are skimping just like chipotle. I won’t be returning.
Atmosphere: 4
Food: 3
Service: 3
Decided to give Moe's a try after the seeing the rave reviews across social media. I was very disappointed in the amount of food they offered me, I had to pay for extra servings just to get a fairly decent portions. My total for one food items totaled over $20. This establishment isn't any better than Chipotle in regards to portion quality, portion size and value. Never again!
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burrito Bowl
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