This location has gone down hill. Last Wednesday I placed an order on the app for pick up at around 11:15 AM. I got a notification at 11 AM that the food was ready. This is not why I’m giving a 1 star review. When I picked up the order I noticed that a couple of drinks were missing. I pointed this out with the emailed receipt that I had but was called a liar numerous times because they pointed out that the paper receipt didn’t show the two drinks. It shouldn’t matter what your system shows on the paper receipt, if my emailed receipt shows that there are drinks missing then I want the drinks that I paid for. I might not come back here again unless they do a complete overhaul and retrain staff on customer service because calling the customer a liar even after they show proof that they’re not lying is a big no no.
Atmosphere: 3
Food: 3
Service: 1
Joe Kovacs
As always pleasant
Atmosphere: 5
Food: 5
Service: 5
Grace Lee
How is that they run out of food and it will take 45 mins before it will be filled? Food is always good and service is good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp
Ernesto Joya
SERVICE hours are until 9:30 pm (according to advertising) but you come in before 9:00 pm and the food DOESN'T LOOK FRESH and when you ask for something on the menu that isn't visible, they tell you that THE KITCHEN IT'S ALREADY CLOSED... They should specify the opening hours well...Also, even though the place is almost empty, you have to clean the table where you'll eat...And at 9:15 they start turning off the lights...??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Walnut Shrimp
Taelyn
Employees here are very rude. Started with looking past me to take someone else’s order when I was clearly first in line. Then the cashier throws my receipt on the counter when my hand was out to grab it. I will never support this location again.
Atmosphere: 1
Food: 2
Service: 1
Helena Atwood
Friendly staff and tasty lunch selections.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp
Lourdes Landauro
Vegetables are undercooked awful experience,I complained and nobody care.
Conejita villatoro
Excellent place very clean
Cheryl Bradley
I ordered beef and broccoli and got two tiny pieces of beef - and absolutely no sauce.
Atmosphere: 1
Food: 1
Service: 1
Omid Azimi
I love Panda Express… I was really hungry and excited to eat my chow mien and Orange chicken. My food got here and after opening it I was so disappointed…. I asked for chow mein and these delusional broke workers gave me onions instead… Portions of the food is terrible. Idk if these guys are blind or what but whatever they’re smoking ima need some. Tf am I gonna do with onions man look at the picture below smh. Smh give the right amount of food @@sholes it’s not like ur paying for it. And next time I find out my food is messed up I’m going around the corner and serving my self.
Why am I not surprised this place has 2 stars. I'll keep this short...I've had more good food there than bad of you hit the right time. I've had generally good portions. My 1 star is simply because I have NEVER been able to go there after 7pm and order food because they've run out of everything and don't want to make more. Fine, I'll go order from the best - Young Chow Cafe in haymarket!
Daniel Dinsmore
We ordered a rather large catering order for pick up on a Saturday @12:30pm. The food was ready and hot when we arrived. The staff was outstanding…they made sure we had everything we needed and helped us bring the food to our car! We were extremely pleased with our experience!!
Atmosphere: 5
Food: 5
Service: 5
Jose Sanchez
They close at 9pm but won’t serve nothing hot after 8pm. They count the peace’s of food they serve . It’s a Panda Express I know. The only panda ex seen before restaurant. But I figured out what’s wrong. It’s being run by kids.
Atmosphere: 1
Food: 1
Service: 1
da11king
I went there for the first time. I was satisfied, thus far so good .
Atmosphere: 4
Food: 4
Service: 4
Manuel Martinez
My wife and kid asked for beef broccoli, the amount of broccoli vs the amount of beef was noticeably, there was hardly any beef on both served portions. When I asked the manager to take a look at how we got the servings she said that we had gotten a lot of beef!!!! Compared to the standard that they’re supposed to serve. See the picture and judge for your self, definitely not coming back.
This location has gone down hill. Last Wednesday I placed an order on the app for pick up at around 11:15 AM. I got a notification at 11 AM that the food was ready. This is not why I’m giving a 1 star review. When I picked up the order I noticed that a couple of drinks were missing. I pointed this out with the emailed receipt that I had but was called a liar numerous times because they pointed out that the paper receipt didn’t show the two drinks. It shouldn’t matter what your system shows on the paper receipt, if my emailed receipt shows that there are drinks missing then I want the drinks that I paid for. I might not come back here again unless they do a complete overhaul and retrain staff on customer service because calling the customer a liar even after they show proof that they’re not lying is a big no no.
Atmosphere: 3
Food: 3
Service: 1
As always pleasant
Atmosphere: 5
Food: 5
Service: 5
How is that they run out of food and it will take 45 mins before it will be filled? Food is always good and service is good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp
SERVICE hours are until 9:30 pm (according to advertising) but you come in before 9:00 pm and the food DOESN'T LOOK FRESH and when you ask for something on the menu that isn't visible, they tell you that THE KITCHEN IT'S ALREADY CLOSED... They should specify the opening hours well...Also, even though the place is almost empty, you have to clean the table where you'll eat...And at 9:15 they start turning off the lights...??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Walnut Shrimp
Employees here are very rude. Started with looking past me to take someone else’s order when I was clearly first in line. Then the cashier throws my receipt on the counter when my hand was out to grab it. I will never support this location again.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff and tasty lunch selections.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp
Vegetables are undercooked awful experience,I complained and nobody care.
Excellent place very clean
I ordered beef and broccoli and got two tiny pieces of beef - and absolutely no sauce.
Atmosphere: 1
Food: 1
Service: 1
I love Panda Express… I was really hungry and excited to eat my chow mien and Orange chicken. My food got here and after opening it I was so disappointed…. I asked for chow mein and these delusional broke workers gave me onions instead… Portions of the food is terrible. Idk if these guys are blind or what but whatever they’re smoking ima need some. Tf am I gonna do with onions man look at the picture below smh. Smh give the right amount of food @@sholes it’s not like ur paying for it. And next time I find out my food is messed up I’m going around the corner and serving my self.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Why am I not surprised this place has 2 stars. I'll keep this short...I've had more good food there than bad of you hit the right time. I've had generally good portions. My 1 star is simply because I have NEVER been able to go there after 7pm and order food because they've run out of everything and don't want to make more. Fine, I'll go order from the best - Young Chow Cafe in haymarket!
We ordered a rather large catering order for pick up on a Saturday @12:30pm. The food was ready and hot when we arrived. The staff was outstanding…they made sure we had everything we needed and helped us bring the food to our car! We were extremely pleased with our experience!!
Atmosphere: 5
Food: 5
Service: 5
They close at 9pm but won’t serve nothing hot after 8pm. They count the peace’s of food they serve . It’s a Panda Express I know. The only panda ex seen before restaurant. But I figured out what’s wrong. It’s being run by kids.
Atmosphere: 1
Food: 1
Service: 1
I went there for the first time. I was satisfied, thus far so good .
Atmosphere: 4
Food: 4
Service: 4
My wife and kid asked for beef broccoli, the amount of broccoli vs the amount of beef was noticeably, there was hardly any beef on both served portions. When I asked the manager to take a look at how we got the servings she said that we had gotten a lot of beef!!!! Compared to the standard that they’re supposed to serve. See the picture and judge for your self, definitely not coming back.
Atmosphere: 3
Food: 1
Service: 3