Papa Johns Pizza
13958 Estate Manor Dr, Gainesville
(703) 754-6600
Recent Reviews
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Quick and good n hot
Atmosphere: 4
Food: 4
Service: 5
Damn good pizza. Came fast especially for a Saturday night order. Friendly people made us some great specialty pizzas. And yes - one had anchovies! So cool they handled this amaze balls!
Food: 5
Service: 5
I actually went in and spoke to the people that made my pizza. They did all of them quickly and professionally. Papa is my favorite fast food tour pizza. Great sauce and crust along with all the other ingredients is why.
Atmosphere: 5
Food: 5
Service: 5
Hard working people doing their job well this location is running business for a long time
rude customer service
Service: 1
Door Dash called and asked if I got the pizza when it was runnig about 10 minutes late. Patched me through to the driver who had brought it to wrong address - said it was Door dash's fault. Said he had to bring it back to the store. When I called the store, the employee had zero idea how to fix the problem, how to order me a new pizza, how to cancel the order, etc. I eventually got a cold pizza an hour later. Horrific customer service from driver, doordash, and papa johhs.
I had an amazing experience at Papa John's, all thanks to Conner! He's one of the friendliest and most efficient team members I've come across. His attention to detail and dedication to making sure my order was perfect really stood out. You can tell he genuinely cares about the customers and the quality of his work. Thank you, Conner, for making my experience so enjoyable. I'll definitely be coming back!
Vegetarian options: cheese pizza and deserts.
Parking: lots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, Cinnamon Pull Apart
Nice pizza. Quite busy. Better to order ahead
Atmosphere: 4
Food: 5
Service: 5
Had the worst experience picking my pizza from this place. Worker was rude, arrogant and lacked any kind of customer service. One rude person. Since I didn't know the style of pizza, this arrogant part time worker did not want to assist me because I didn't know the name of pizza. Despite me providing a name to look up and further verified. Now I know why Papa John's was rebranded but they need to also train the staff in customer service. This location has a trend in proving horrible service. I'll NEVER order from her again. Based on reviews I highly recommend people do the research before patronizing this location or be ready for combat customer service.
Atmosphere: 1
Service: 1
It was storming like crazy and the employees made eye contact with us and didn't even let us in. We were SOAKED...and I've been a loyal customer since 2018. Will not be buying from here again due to their terrible service....
Service: 1
Restaurantji Recommends
8/2 10:34pm arrived and found out that store was closed for carryout orders as of 10pm. We had just left a show at JLL, we were 2 hrs from home and hungry. We stepped outside to figure out where we might go and Zack came out and offered to make us a pizza if we could wait a few minutes for it. An amazing display of outstanding customer service, care and compassion. The pizza was great too! Get this man a store of his own! He’s a superstar and is destined for tremendous success in whatever he endeavors. Exceptional service is so rare. It deserves to be recognized and celebrated. Thank you Zack.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service, late night order 30 mins before closing. Took it without askipped beat. Very Happy, definitely a great location ? will definitely get again
Food: 5
Service: 5
We had to pay in quarters cause we didn’t have cash and he cursed us out watch out for the Indian driver he’s rood which in this case
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheese Pizza
Just picked pizza. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
my friend Aaron works here
Vegetarian options: epic
Dietary restrictions: epic
Parking: epic
Kid-friendliness: epic
Wheelchair accessibility: epic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, - Tuscan 6 - Cheese Cheesesticks, 10 - Tuscan 6 - Cheese Cheesesticks, 10 - Bacon Cheesesticks, Double Cheeseburger Pizza, Chocolate Chip Cookie, BBQ Sauce, Cheese Pizza, The Works Pizza, Cinnamon Pull Apart
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