My friends and I go here all the time, and they have lots of drink options with dairy alternatives!
Sharan Kaur
The customer service standards have been declining. I have been visiting this store for months but it the last two months, the quality of smooteas is so bad, runny and watery. Whoever was making smooteas yesterday, didn't know what she was doing. I asked for a strawberry smootea and she had to make it three times and she still didn't get it right.
S Sodhi
If I could given then no stars, I would. Besides poor customer service, the Mango Smootea was DISGUSTING. Whoever is running the store should be fired, they have no concept of customer service. In spite of requesting Smooteas with ice cream, she wouldn't put any ice cream. I used to like going there but not anymore.
Devi Paul
We always go to this place but today's service, the staff and the smootea, everything was HORRENDOUS. A bunch of 18 year's old trying to run the place with zero customer service. Extremely poor service and the pathetic tasting smootea.
Han Stw
Had the brown sugar boba shake which is pretty much milk tea smoothie with brown sugar. It was actually quite good
Atmosphere: 3
Food: 4
Service: 4
Sounia A.
I was not greeted by the staff when I walked in. They barely looked at me and I waited at the register to be serviced, unaware that they had a computer to order the drinks myself. I finally realized the computer and placed my order and the young man and young woman working there looked miserable and couldn’t even flash a smile at me. I wanted to leave but I had already paid. The only word that came out of their mouth was “Taro” as they slammed my drink on the counter. Unpleasant experience and it hurt my feelings to be treated that way. I really hope they get customer service training.
Atmosphere: 1
Food: 3
Service: 1
Jamie Mccloud
Great tea but the boys that were working tonight were more concerned with a girl on tik tok then making drinks.
Diana M
I’ve tried RareTea probably 4 different times and this will be my last time getting anything from here. What’s with so many of the teas being bitter? I ordered a mango milk tea for my son and I and my son had to throw his away. You can barely taste any mango because it’s overpowered by bitterness. Another tea that was bitter was a passion fruit one I had on a different occasion. Not enjoyable. I won’t be ordering again.
Awesome customer service and the drinks are amazing!! Love it here
Atmosphere: 5
Food: 5
Service: 5
Donnie Darko
The place is great! The drinks taste amazing, the employees are awesome and very enthusiastic, and the overall atmosphere makes me feel like I’m at home. But with one exception. The manager was alright and very passive aggressive, but I can see through her fake facade. She was very frustrated when i came in and it seemed like she was taking it out on her poor employees. Do better.
Atmosphere: 5
Food: 5
Service: 5
Pamela Juxon-Smith
This is the best boba place I’ve ever been to. I come here once week, it’s that good!!
Ive been there 4 times now and I try something different every time and it’s just never that good. The fruit teas are always so bitter and the milk teas are watery/bitter and don’t have enough flavoring. Idk if it’s the baristas or if the recipes are just stingy on the flavoring but I’m not going to waste my money anymore on drinks I can’t finish because they taste bad :/
Atmosphere: 5
Food: 1
Service: 3
Claire Birch
I got the Mango Passion Fruit Green Tea, absolutely delicious. The staff were quick, friendly and funny
My friends and I go here all the time, and they have lots of drink options with dairy alternatives!
The customer service standards have been declining. I have been visiting this store for months but it the last two months, the quality of smooteas is so bad, runny and watery. Whoever was making smooteas yesterday, didn't know what she was doing. I asked for a strawberry smootea and she had to make it three times and she still didn't get it right.
If I could given then no stars, I would. Besides poor customer service, the Mango Smootea was DISGUSTING. Whoever is running the store should be fired, they have no concept of customer service. In spite of requesting Smooteas with ice cream, she wouldn't put any ice cream. I used to like going there but not anymore.
We always go to this place but today's service, the staff and the smootea, everything was HORRENDOUS. A bunch of 18 year's old trying to run the place with zero customer service. Extremely poor service and the pathetic tasting smootea.
Had the brown sugar boba shake which is pretty much milk tea smoothie with brown sugar. It was actually quite good
Atmosphere: 3
Food: 4
Service: 4
I was not greeted by the staff when I walked in. They barely looked at me and I waited at the register to be serviced, unaware that they had a computer to order the drinks myself. I finally realized the computer and placed my order and the young man and young woman working there looked miserable and couldn’t even flash a smile at me. I wanted to leave but I had already paid. The only word that came out of their mouth was “Taro” as they slammed my drink on the counter. Unpleasant experience and it hurt my feelings to be treated that way. I really hope they get customer service training.
Atmosphere: 1
Food: 3
Service: 1
Great tea but the boys that were working tonight were more concerned with a girl on tik tok then making drinks.
I’ve tried RareTea probably 4 different times and this will be my last time getting anything from here. What’s with so many of the teas being bitter? I ordered a mango milk tea for my son and I and my son had to throw his away. You can barely taste any mango because it’s overpowered by bitterness. Another tea that was bitter was a passion fruit one I had on a different occasion. Not enjoyable. I won’t be ordering again.
Atmosphere: 2
Food: 1
Service: 3
100% sugar and water with some colors in it.
Atmosphere: 5
Food: 1
Service: 3
Nice place !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome customer service and the drinks are amazing!! Love it here
Atmosphere: 5
Food: 5
Service: 5
The place is great! The drinks taste amazing, the employees are awesome and very enthusiastic, and the overall atmosphere makes me feel like I’m at home. But with one exception. The manager was alright and very passive aggressive, but I can see through her fake facade. She was very frustrated when i came in and it seemed like she was taking it out on her poor employees. Do better.
Atmosphere: 5
Food: 5
Service: 5
This is the best boba place I’ve ever been to. I come here once week, it’s that good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lychee Milk Tea Smootea, Caramelized Brown Sugar Boba Fresh Milk, Strawberry Berry Snow Cream
Ive been there 4 times now and I try something different every time and it’s just never that good. The fruit teas are always so bitter and the milk teas are watery/bitter and don’t have enough flavoring. Idk if it’s the baristas or if the recipes are just stingy on the flavoring but I’m not going to waste my money anymore on drinks I can’t finish because they taste bad :/
Atmosphere: 5
Food: 1
Service: 3
I got the Mango Passion Fruit Green Tea, absolutely delicious. The staff were quick, friendly and funny
Atmosphere: 5
Food: 5
Service: 5
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