epic meal epic atmosphere and the workers are so awesome especially michael
Atmosphere: 5
Food: 5
Service: 5
Marquelle Adkins
I have to commend Jacob who was working the register today (1/30/26) at 5:20. My husband and I visited Smashburger for the first time for a quick bite before a movie. We placed our order and within a few minutes, my husband got his burger and our fries, but mine wasn't ready. After about 7 minutes of waiting, I still didn't have my burger. Jacob realized and came to ask if I had gotten my food. He then apologized and explained they had just received several big orders and they were behind. He then went and checked in with the kitchen to make sure they had my burger started and waited for them to prepare it to bring to me directly. When he did he apologized again.
Was it irritating that we didn't get our food at the same time, yep, but this young man not only noticed, but came over to check, explained and apologized and then solved the problem. Absolutely outstanding. He is obviously well trained and also an observant young man.
Atmosphere: 5
Food: 3
Service: 5
Eugene Bush
Quick service. Burgers always good. Calm down on the ketchup and mayo…
Food was good. Service was very fast.
Atmosphere: 3
Food: 4
Service: 5
Awesome service by Jacob. Was very friendly
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 4
Food: 4
Service: 5
Great serves
I come here everyday
Atmosphere: 5
Food: 5
Service: 5
Great, friendly service.
Atmosphere: 5
Food: 5
Service: 5
epic meal epic atmosphere and the workers are so awesome especially michael
Atmosphere: 5
Food: 5
Service: 5
I have to commend Jacob who was working the register today (1/30/26) at 5:20. My husband and I visited Smashburger for the first time for a quick bite before a movie. We placed our order and within a few minutes, my husband got his burger and our fries, but mine wasn't ready. After about 7 minutes of waiting, I still didn't have my burger. Jacob realized and came to ask if I had gotten my food. He then apologized and explained they had just received several big orders and they were behind. He then went and checked in with the kitchen to make sure they had my burger started and waited for them to prepare it to bring to me directly. When he did he apologized again.
Was it irritating that we didn't get our food at the same time, yep, but this young man not only noticed, but came over to check, explained and apologized and then solved the problem. Absolutely outstanding. He is obviously well trained and also an observant young man.
Atmosphere: 5
Food: 3
Service: 5
Quick service. Burgers always good. Calm down on the ketchup and mayo…
Atmosphere: 4
Food: 4
Service: 4
Good food and fast service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing
Atmosphere: 5
Food: 5
Service: 5
Awesome service, clean.
Atmosphere: 5
Food: 5
Service: 5
Love going here, always good food and service
Atmosphere: 5
Food: 5
Service: 5
Front desk staff was great and personable.
Atmosphere: 5
Food: 5
Service: 5
The lady at the register was really sweet and helpful. 10/10 service! And the food was delicious, would highly recommend
Atmosphere: 5
Food: 5
Service: 5
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