Smashburger

14082 Promenade Commons St, Gainesville
(703) 743-7060

Recent Reviews

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Yazid Khawaja

Good business

Atmosphere: 5

Food: 5

Service: 5

Steven's Account

We loved that they celebrated Cheese Burger day and would continue going back after years of being away, but they couldn’t serve our food all together while keeping it hot! We ate there twice once in restaurant and one time to go. In restaurant the food was brought out in piecemeal when it was hot and ready. To go order was cold except for the last sandwich that was added to the order! Somehow they have not been able to master keeping all the food hot at the same time! Food was good when hot! People were nice. I wish I could post a better review!!

Atmosphere: 3

Food: 1

Service: 2

Anthony Collins

You need people that actually cares about how people receive there food. I ordered a chili cheese bigdog & it was shoved in the bag vertically with the rest of my food & all of the chili & cheese ran off also smashing my burger at the bottom. It had grease from my dog running out seeping through the bottom of my bag staining my clothes & the passenger seat of my truck by the time I returned to work. I will not be returning.

Food: 3

Service: 1

Anna Chernyshova

Burger was cold, fries were old and cold as well

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Smashburger with Fries

Ronce H

After informing the employee about issues with their soda machine, absolutely nothing was done about it.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: French Fries, Burger, Fries, Smashburger with Fries

Matt Brooks

Ok food but they should change the name to Slowburger .. 20 minutes for a burger and fries

Atmosphere: 3

Food: 4

Service: 2

FaTe Sync

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Smash Burger

Marvin Harris

The food, staff, and service were amazing! A must try!

Jonathan Krosschell

Good burger and herby fries

Avenue Jxy

Everytime i come here especially in the afternoon-Night time it seems that this specific Smashburger takes forever to put out orders and also aren't very helpful when they see the pickup section in the store is backed up one thing i can guarantee about this Smashburger is that your order won't be given to you in a timely manner

Lucky 13

This smash burger sucks it always takes 30+ minutes to get your order even if you order before on the mobile app and then half the time the employees would have the order ready and not check the pick up station or continue to tell you it's not ready

Thomas Berquist

Had a great time and the staff was very kind

Silas Hartley

Burger was perfect, milkshake was perfect and came with extra tin. Great place to grab a quick burger.

Elaina Howell

The burger was a greasy greasy mess. It tastes very bland. I got the mushroom burger There’s grease dripping out of the bottom of the bag got all over myself in my car and you know it didn’t taste that good and it was $12 so I don’t think it was worth it. If you want grease all over your car order to-go. Grease was seeping out of the to-go bag - when we took the burger out and it was dripping everywhere.

Atmosphere: 2

Food: 1

Service: 5

Recommended dishes: Burger

Maria Arias

Fries were super hard and cold. Cups for shakes were so small and they kinda trick you they are bigger but in the inside they are smaller.

Atmosphere: 4

Food: 2

Service: 3

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