Subway
2732 Fairground Rd Unit D, Goochland
(804) 556-9191
Recent Reviews
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The lady who works there should be fired. My son ordered a meal of the day, which includes chips and a drink with the sandwich. She just gave the sandwich. When my son asked for the rest, she became defensive and 'banned' him, and threatened to call the police. So bad....
Atmosphere: 1
Food: 3
Service: 1
Lady that works in there is RUDE!! Every time we go in she acts like she can’t stand to make your sub! She mumbles under her breath. I believe she is the manager which is the sad part. However, we did go in there one time and there was a guy working and he was nice.
Atmosphere: 1
Food: 3
Service: 1
Was eating my lunch and the lady was being so rude to other customers. A group of teenagers came in only had a to go order that is already done. She told him not to come in early even though it was only 2 min early and there order was done. She continued to say stuff the boy asked excuse me what did you say..she said nothing just leave...like what makes you think you can speak to people that way.... if you dont like your job quit lady
Atmosphere: 1
Food: 4
Service: 1
Paid 53 for 3 subs online I asked for Italian herbs and cheese on all 3 and I got the regular bread. The lady didn't ask if I wanted my receipt or anything just threw it in the trash. In powhatan and cumberland the same 3 subs are $40 and they bigger. I guess they feel that ok because they changed the name of the sub but it's the same picture in the app. I will never go there again.
I didn't want to feel judgemental, and should've said something to the gentleman with the beard down his chest, hair was in my sandwich!!! That should be against regulations if you are serving, fixing or cooking food.
Atmosphere: 4
Food: 1
Service: 5
great tasting subs!
Atmosphere: 5
Food: 5
Service: 5
The owner/manager was very disrespectful to us (customers) and her staff while we were there; the degree of which was actually quite shocking. Looking at other reviews, I see that we are not the only ones to have had a similar experience. I hope that eventually a more senior person in the company will see the pattern and help turn this place around. And I pray the manager gets the help and support she needs to find peace in her life.
Offers perfectly fine food. Staff can vary from time to time but sometimes helpful and rude. Limited indoor seating.
Atmosphere: 3
Food: 4
Service: 1
The Franchise owner might just be the closest real-life example of Mr. Krabs. You definitely do not get the standard subway amount of meat or condiments on any sandwich. Does not accept any coupons whatsoever. When you order online, she makes the sandwich then complains to the customer that they came in earlier than 20 minutes. Yells at her staff and pays them less than other subway franchises. I would recommend just going across the street. This subway is probably the worst subway I have ever been to. And I absolutely love subway. Avoid going here if you can.
Atmosphere: 1
Food: 1
Service: 1
Would give 0 stars on service if I could. The “manager” lady is AWFUL.
Restaurantji Recommends
The woman in there is always rude and never seems happy to help customers. When you order online, they skimp on ingredients so it just ends up being a piece of bread pretty much. Annnd, they almost never participate in subway promotions, like bogo footlong or meal deals. I have the app and think, oh I’ll get subway. But I can never get any deals. So no thank you. I’d rather just go to Food Lion and get a sub from there.
Horrible service by a very nasty manager. Feel sorry for for the folks that work under her. Prodce is not fresh. Unauthorized tips on receipts. Will not honor coupons. Stingy portions.
Owner is extremely rude ( not customer friendly) at all. Charged a tip without my permission. If you think about going here DONT!!!
Only went one time and that was enough. Lady was rude and would not accept my coupon. Sandwich was lacking on all toppings. I was so put off by the woman that we haven't been back since.
Won't be going back because of the lady manager/owner.
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