All I ordered was a cheeseburger and a Fri the fries were way over cooked and the burger had wayyyy to much seasoning and pepper and salt I tried to call the number to let them know and of course it doesn’t even go to a working phone
Atmosphere: 5
Food: 1
Service: 2
Arthur Fleshman
Say they open at 5 but not until six depending on which manager is working, maybe advertise that better
Atmosphere: 1
Food: 1
Service: 1
Elleana Goff
Got a 20 pc nugget and they were old and slightly soggy also put in a plastic To-go container, not the regular box. The chicken sandwich was flat and had barely any toppings.
Atmosphere: 2
Food: 1
Service: 1
Nathaniel Sisson
Horrible wait times and was ignored at the drive thru speaker.
Mary Ridgwell
All good. Used the App for the first time. Moved thru the drive thru with ease.
Atmosphere: 5
Food: 5
Service: 5
Don Rutter
Very slow on delivering food. I forgot to put tomatoes on my deluxe quarter pounder. Hey, rude people aren't here. Be careful when you come in. I actually even seen people getting free food from employees
Atmosphere: 2
Food: 4
Service: 2
Rachel Ruggieri
Food was good, service needed some work. Hardly anyone was working the counter, fortunately they had the kiosks to order. Food took a little longer than what you would expect from McDonalds. There were multiple families in front of me having issues with wrong orders and long wait times.
Atmosphere: 2
Food: 4
Service: 3
Amanda Mandie Marie Wood
I actually fell there and they wanted to just fix the seat ughhh no I went to er and all food was rock hard sausage egg and chZ crazy still waiting for phone call
Atmosphere: 3
Food: 1
Service: 4
J Cook
No one working the front register is chaos, so many people especially elderly wanting to order. Food through drive through was not right even though receipt was.
Food: 2
Service: 2
Dale
Needs improvement on all levels but staff was nice
Placed and order last night for 2 chicken sandwiches a double fish sandwich, large fries and tea. Walked back to my truck and the chicken was cold and tough. The fries were barely like warm. The fish was actually hot but they only gave me one fish patty and not 2. I saw that when I was there and they added the other. Went back with the fries and chicken sandwiches and told them about it. The manager was sorta disgruntled because she was going to fix one. I said no mama both were bad. Finally got the sandwiches about 20 minutes later but no fry. Had to wait for them to be cooked. The 2 stars were because the cashier was friendly and apologized for being slow as there was only 2 of them there. The manager had been at work since 4 that morning and was exhausted so I excuse her slight disgruntlement as I know she was exhausted. She never came off with any kind of attitude towards me. She was in fact friendly at the register. They definitely need more help who will show up when it’s snowing.
Atmosphere: 3
Food: 2
Service: 3
Paige Price
Husband stop by while pushing snow during snow storm. Was told if he was in a hurry (which he was) that he needed to go somewhere else. It was 9:15 pm, during a snow storm. How busy could they be??? Sad service. I'll pack extra food next time rather than try this sorry establishment again. Employees pathetic!!
Atmosphere: 1
Food: 1
Service: 1
William Marshall
The food is good if you can ever order. Be prepared to sit in the drive-thru for 30 minutes
Atmosphere: 3
Food: 5
Service: 1
Jeremy Lovegreen
Very slow and poor service people here are rude.
Atmosphere: 1
Food: 1
Service: 1
Ben Godfrey
The store in Zions Crossroads desperately needs additional staff. They consistently are understaff and have a line out to the road in the drive through. They also get orders wrong. I placed a mobile order and they failed to serve what I requested.
Update: I tried this McDonald’s again 3 months later. Still no adjustment to staffing issue or quickness of food. I placed my order at 5:53, did not pay in cash until 6:25.
I do not recommend stopping at this McDonald’s if you are traveling through the area. It will not be a quick stop.
All I ordered was a cheeseburger and a Fri the fries were way over cooked and the burger had wayyyy to much seasoning and pepper and salt I tried to call the number to let them know and of course it doesn’t even go to a working phone
Atmosphere: 5
Food: 1
Service: 2
Say they open at 5 but not until six depending on which manager is working, maybe advertise that better
Atmosphere: 1
Food: 1
Service: 1
Got a 20 pc nugget and they were old and slightly soggy also put in a plastic To-go container, not the regular box. The chicken sandwich was flat and had barely any toppings.
Atmosphere: 2
Food: 1
Service: 1
Horrible wait times and was ignored at the drive thru speaker.
All good. Used the App for the first time. Moved thru the drive thru with ease.
Atmosphere: 5
Food: 5
Service: 5
Very slow on delivering food. I forgot to put tomatoes on my deluxe quarter pounder. Hey, rude people aren't here. Be careful when you come in. I actually even seen people getting free food from employees
Atmosphere: 2
Food: 4
Service: 2
Food was good, service needed some work. Hardly anyone was working the counter, fortunately they had the kiosks to order. Food took a little longer than what you would expect from McDonalds. There were multiple families in front of me having issues with wrong orders and long wait times.
Atmosphere: 2
Food: 4
Service: 3
I actually fell there and they wanted to just fix the seat ughhh no I went to er and all food was rock hard sausage egg and chZ crazy still waiting for phone call
Atmosphere: 3
Food: 1
Service: 4
No one working the front register is chaos, so many people especially elderly wanting to order. Food through drive through was not right even though receipt was.
Food: 2
Service: 2
Needs improvement on all levels but staff was nice
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed and order last night for 2 chicken sandwiches a double fish sandwich, large fries and tea. Walked back to my truck and the chicken was cold and tough. The fries were barely like warm. The fish was actually hot but they only gave me one fish patty and not 2. I saw that when I was there and they added the other. Went back with the fries and chicken sandwiches and told them about it. The manager was sorta disgruntled because she was going to fix one. I said no mama both were bad. Finally got the sandwiches about 20 minutes later but no fry. Had to wait for them to be cooked. The 2 stars were because the cashier was friendly and apologized for being slow as there was only 2 of them there. The manager had been at work since 4 that morning and was exhausted so I excuse her slight disgruntlement as I know she was exhausted. She never came off with any kind of attitude towards me. She was in fact friendly at the register. They definitely need more help who will show up when it’s snowing.
Atmosphere: 3
Food: 2
Service: 3
Husband stop by while pushing snow during snow storm. Was told if he was in a hurry (which he was) that he needed to go somewhere else. It was 9:15 pm, during a snow storm. How busy could they be??? Sad service. I'll pack extra food next time rather than try this sorry establishment again. Employees pathetic!!
Atmosphere: 1
Food: 1
Service: 1
The food is good if you can ever order. Be prepared to sit in the drive-thru for 30 minutes
Atmosphere: 3
Food: 5
Service: 1
Very slow and poor service people here are rude.
Atmosphere: 1
Food: 1
Service: 1
The store in Zions Crossroads desperately needs additional staff. They consistently are understaff and have a line out to the road in the drive through. They also get orders wrong. I placed a mobile order and they failed to serve what I requested.
Update: I tried this McDonald’s again 3 months later. Still no adjustment to staffing issue or quickness of food. I placed my order at 5:53, did not pay in cash until 6:25.
I do not recommend stopping at this McDonald’s if you are traveling through the area. It will not be a quick stop.
Atmosphere: 1
Food: 1
Service: 1
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