The *BEST* Chinese food we've had in NOVA. We order take-out from them every couple of months and it's always on point. Timely delivery as well, which is always appreciated.
Food: 5
Michael Walker
Very good food and excellent takeout service. We will order food again from Chopstix.
Atmosphere: 4
Food: 5
Service: 5
Grace Lee
Not a friendliest and nicest staff but the food is good. Not too greasy and seemed healthy. I love their Hot and Sour soup. I usually get it with few egg rolls and that will fill me up. They give you a bag of Crispy Chow Mein and they are delicious with duck sauce.Vegetarian options: A lot of dishes are vegetarian and you can request them to make some also.Parking: Small parking lot in a small shopping strip.
Atmosphere: 4
Food: 5
Service: 4
Tim Vafin
The food is simply phenomenal. Highly recommend.
Food: 5
Megan S.
Food is fresh and prepared quickly. It is nice to see the plastic replicas of the food before choosing. Singapore rice noodles are great - less oily and more of a yellow curry flavor than other places. shrimp and broccoli also very good. A lot of reviewers mentioned that the counter staff ladies look grumpy. I agree with this statement, but once you approach them to ask a question or place an order, they are perfectly nice and friendly. That being said, it can be intimidating at first!
Emily F.
Delicious food... atmosphere is very good. Get carry out all the time, and the drivers are so nice. Would definitely recommend this place.
Tiger Semansa
I like the food here as well as the service. They cook so fast and the front desk ladies know what they are doing. The food is so delicious!
Atmosphere: 5
Food: 5
Service: 5
Farah Gutierrez
The atmosphere is very unwelcoming. Unfriendly staff that act like they are doing you a favor whenever you order from them. I called twice to make sure my carryout order was correct but when I came home, my order was incorrect. I called them to let them know and they had no solution. I asked if I can get a refund and they said no. I offered to bring the food back and get a refund which is when they said yes. Makes me wonder if they resell the incorrect orders. I didn't bring the food back for obvious health reasons and just dealt with the loss and wrong dinner item. Crazy to think that customers have to play a guessing game as to what solutions they can suggest to the management when an incorrect order has been given. Worst service ever and rude staff/management. I will not be going back as the service is awful and I'm not sure how clean they are by possibly reselling incorrect orders.
Atmosphere: 1
Service: 1
Dawn Styles
I have been a frequent customer at this Chopstix location in Great Falls and unfortunately, the consistently poor customer service has left a lasting negative impression that has prompted me to provide feedback. It seems to be a family-run business, which generally brings a sense of warmth and desire to support local small business; however, the woman at the front counter severely undermines that goodwill sentiment.While I appreciate that English may not be the first language for everyone, it's unfortunate that the woman at the front is only one who seems to be fluent, and her choice of words and tone comes off with extreme rudeness and nasty attitude. In numerous visits, I have encountered unwarranted negative behavior from her, ranging from comments like "You're late" to "No, you have enough sauces" when requesting an additional packet (with only one packet), or even insisting that "your credit card is bad, use another one" because of a register error on her part during payment.The unpleasantness in her tone and demeanor is consistent, both in-person and over the phone, which raises concerns about the business's future. It's regrettable because the kitchen staff seems pleasant and the food is good, albeit the pricing for Chinese take-out is on the higher side, making it difficult to justify enduring the poor customer service regularly.I sincerely hope this restaurant addresses these concerns because despite the proximity to my house and the appeal of the food, the consistently bitter and angry demeanor of the woman at the front counter is a significant deterrent to future patronage. I truly hope that I had visited this location on her off days and that it's not her default temperament, since their food is good and it seems that the family relies on the success of this business as their primary livelihood. Please take this note as constructive feedback.
Atmosphere: 1
Food: 3
Service: 1
Susan F.
Their fried dumplings are absolutely the best we've ever eaten. New Years Eve dinner included dumplings, egg drop soup (Yum), Hunan steak & vegetables, Szechuan green beans and Happy Family entree. Their food is always hot, always reliable and delicious. Happy New Year!
Absolutely delightful experience! The Mapo Tofu and fish fillet with chief’s special spicy and soft tofu was so authentic, felt like I went back to China! The sour and spicy shredded potatoes were a perfect balance of tangy and spicy. Highly recommend trying these authentic and flavorful dishes! Would definitely come back for more other Chinese food!
Atmosphere: 5
Food: 5
Service: 5
Beth P
We've had multiple excellent meals from Chopstix. Moo shu chicken, eggplant with garlic sauce and shredded pork, chicken with cashew, and the Japanese chicken nuggets - everything has been so SO good. We especially love the Japanese chicken nuggets - the dipping sauce and spices are just so good. And food is always ready quickly. Really pleased with this place!
Atmosphere: 5
Food: 5
Service: 5
Beth Spencer
If I can give negative stars I would. Worst place I’ve ever been to. Service is terrible, food is sub par, save your money or go some place else.
Atmosphere: 1
Food: 1
Service: 1
Jimmy L.
since I do not need any new friends, the lady's demeanor on the phone is irrelevant. She takes my order, gets it correct, and the food is good.
Letha Robinson
The food is good. The woman that takes the order is rude and shouldn’t interact with customers. There is No dine in.
The *BEST* Chinese food we've had in NOVA. We order take-out from them every couple of months and it's always on point. Timely delivery as well, which is always appreciated.
Food: 5
Very good food and excellent takeout service. We will order food again from Chopstix.
Atmosphere: 4
Food: 5
Service: 5
Not a friendliest and nicest staff but the food is good. Not too greasy and seemed healthy. I love their Hot and Sour soup. I usually get it with few egg rolls and that will fill me up. They give you a bag of Crispy Chow Mein and they are delicious with duck sauce.Vegetarian options: A lot of dishes are vegetarian and you can request them to make some also.Parking: Small parking lot in a small shopping strip.
Atmosphere: 4
Food: 5
Service: 4
The food is simply phenomenal. Highly recommend.
Food: 5
Food is fresh and prepared quickly. It is nice to see the plastic replicas of the food before choosing. Singapore rice noodles are great - less oily and more of a yellow curry flavor than other places. shrimp and broccoli also very good. A lot of reviewers mentioned that the counter staff ladies look grumpy. I agree with this statement, but once you approach them to ask a question or place an order, they are perfectly nice and friendly. That being said, it can be intimidating at first!
Delicious food... atmosphere is very good. Get carry out all the time, and the drivers are so nice. Would definitely recommend this place.
I like the food here as well as the service. They cook so fast and the front desk ladies know what they are doing. The food is so delicious!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is very unwelcoming. Unfriendly staff that act like they are doing you a favor whenever you order from them. I called twice to make sure my carryout order was correct but when I came home, my order was incorrect. I called them to let them know and they had no solution. I asked if I can get a refund and they said no. I offered to bring the food back and get a refund which is when they said yes. Makes me wonder if they resell the incorrect orders. I didn't bring the food back for obvious health reasons and just dealt with the loss and wrong dinner item. Crazy to think that customers have to play a guessing game as to what solutions they can suggest to the management when an incorrect order has been given. Worst service ever and rude staff/management. I will not be going back as the service is awful and I'm not sure how clean they are by possibly reselling incorrect orders.
Atmosphere: 1
Service: 1
I have been a frequent customer at this Chopstix location in Great Falls and unfortunately, the consistently poor customer service has left a lasting negative impression that has prompted me to provide feedback. It seems to be a family-run business, which generally brings a sense of warmth and desire to support local small business; however, the woman at the front counter severely undermines that goodwill sentiment.While I appreciate that English may not be the first language for everyone, it's unfortunate that the woman at the front is only one who seems to be fluent, and her choice of words and tone comes off with extreme rudeness and nasty attitude. In numerous visits, I have encountered unwarranted negative behavior from her, ranging from comments like "You're late" to "No, you have enough sauces" when requesting an additional packet (with only one packet), or even insisting that "your credit card is bad, use another one" because of a register error on her part during payment.The unpleasantness in her tone and demeanor is consistent, both in-person and over the phone, which raises concerns about the business's future. It's regrettable because the kitchen staff seems pleasant and the food is good, albeit the pricing for Chinese take-out is on the higher side, making it difficult to justify enduring the poor customer service regularly.I sincerely hope this restaurant addresses these concerns because despite the proximity to my house and the appeal of the food, the consistently bitter and angry demeanor of the woman at the front counter is a significant deterrent to future patronage. I truly hope that I had visited this location on her off days and that it's not her default temperament, since their food is good and it seems that the family relies on the success of this business as their primary livelihood. Please take this note as constructive feedback.
Atmosphere: 1
Food: 3
Service: 1
Their fried dumplings are absolutely the best we've ever eaten. New Years Eve dinner included dumplings, egg drop soup (Yum), Hunan steak & vegetables, Szechuan green beans and Happy Family entree. Their food is always hot, always reliable and delicious. Happy New Year!
Restaurantji Recommends
Absolutely delightful experience! The Mapo Tofu and fish fillet with chief’s special spicy and soft tofu was so authentic, felt like I went back to China! The sour and spicy shredded potatoes were a perfect balance of tangy and spicy. Highly recommend trying these authentic and flavorful dishes! Would definitely come back for more other Chinese food!
Atmosphere: 5
Food: 5
Service: 5
We've had multiple excellent meals from Chopstix. Moo shu chicken, eggplant with garlic sauce and shredded pork, chicken with cashew, and the Japanese chicken nuggets - everything has been so SO good. We especially love the Japanese chicken nuggets - the dipping sauce and spices are just so good. And food is always ready quickly. Really pleased with this place!
Atmosphere: 5
Food: 5
Service: 5
If I can give negative stars I would. Worst place I’ve ever been to. Service is terrible, food is sub par, save your money or go some place else.
Atmosphere: 1
Food: 1
Service: 1
since I do not need any new friends, the lady's demeanor on the phone is irrelevant. She takes my order, gets it correct, and the food is good.
The food is good. The woman that takes the order is rude and shouldn’t interact with customers. There is No dine in.
Atmosphere: 1
Food: 4
Service: 1