First time trying this place. It was alright nothing unique. The price are actually very good and affordable.
Atmosphere: 4
Food: 3
Service: 4
Duane Frund
Great food at great prices. It feels like you're eating real food at a fast food restaurant. Love it!
Atmosphere: 5
Food: 5
Service: 5
kaylah Mata
Sometimes it’s great, most times it seems the staff are just being plain lazy. How does this make sense?? The box is all soggy & everything’s gross bc it’s just thrown into it. No way that follows food safety either. Most times it comes in something, aluminum foil AT LEAST…..
Food: 1
Service: 2
Michael “Mike” Spears
The best
Atmosphere: 5
Food: 5
Service: 5
Robert Biller
Always too cold in this building no matter the season or temperature outside. Even if it's 95° the building makes you actually GLAD to be out in the heat. Don't wear shorts or tank tops bcuz you'll spend the entire time shivering.
Atmosphere: 2
Food: 4
Service: 3
Joshua D
Cookout always has great employees and fresh food. However, this time the fries were definitely much more soggy than normal. The portions are also getting slim down, making this no longer the best basket deal around.
Ibraheem Rasoul
I have not had cookout for ages. I thought i might drop by to see if things changed. Food was waaaay to wonky, could not enjoy it.
Smooothie was good...
Service experience felt like a pitbull was making an effort to run us out of the store.
Atmosphere: 1
Food: 1
Service: 2
Mohammed Omer
Terrible customer service and this whole place smells very bad.
Atmosphere: 1
Food: 1
Service: 1
Rickey Varner
The strawberry and banana milkshakes are delicious.
Atmosphere: 5
Food: 5
Service: 5
Claudia Hook
Good place to grab a quick meal, my picky kids liked the chicken fingers, friendly staff
My shake cup had a hole in it. Driving down I-81 wondered why my fingers and pants kept feeling wet, with shake on them. Spotted the hole at the rest area near Troutville and discarded the rest of the shake. Also, the hush puppies melted into the styrofoam container. Still safe to eat, or carcinogens? Trash.
Food: 2
Beverly Maul
I've wanted to try this place for a long time finally did yesterday and I was very disappointed. I ordered beef quesidilla which had nothing but cheese and the wrap was burned
Atmosphere: 2
Food: 1
Service: 2
Lisa Stanko
Got the double burger with both sides being onion rings. Rings were great but a double order was 8 onion rings and some were very small. A McDonald's double cheeseburger is bigger than the burger. Upgraded to a Reese's shake. It was by far the worst shake I've ever had. It was gritty and tasted like ice milk not ice cream. Brought what i didn’t eat of tge shake home and put it in the freezer. Got it out 2 hours later. It was worse! Had my heart set on this shake too. Won't be back.
Atmosphere: 4
Food: 4
Service: 5
Kristian Beltran
The food was fantastic! Much better than expected and so so fresh. Service was great and everyone was friendly.
First time trying this place. It was alright nothing unique. The price are actually very good and affordable.
Atmosphere: 4
Food: 3
Service: 4
Great food at great prices. It feels like you're eating real food at a fast food restaurant. Love it!
Atmosphere: 5
Food: 5
Service: 5
Sometimes it’s great, most times it seems the staff are just being plain lazy. How does this make sense?? The box is all soggy & everything’s gross bc it’s just thrown into it. No way that follows food safety either. Most times it comes in something, aluminum foil AT LEAST…..
Food: 1
Service: 2
The best
Atmosphere: 5
Food: 5
Service: 5
Always too cold in this building no matter the season or temperature outside. Even if it's 95° the building makes you actually GLAD to be out in the heat. Don't wear shorts or tank tops bcuz you'll spend the entire time shivering.
Atmosphere: 2
Food: 4
Service: 3
Cookout always has great employees and fresh food. However, this time the fries were definitely much more soggy than normal. The portions are also getting slim down, making this no longer the best basket deal around.
I have not had cookout for ages. I thought i might drop by to see if things changed. Food was waaaay to wonky, could not enjoy it.
Smooothie was good...
Service experience felt like a pitbull was making an effort to run us out of the store.
Atmosphere: 1
Food: 1
Service: 2
Terrible customer service and this whole place smells very bad.
Atmosphere: 1
Food: 1
Service: 1
The strawberry and banana milkshakes are delicious.
Atmosphere: 5
Food: 5
Service: 5
Good place to grab a quick meal, my picky kids liked the chicken fingers, friendly staff
Restaurantji Recommends
Price is unbelievable. Best price anywhere.
Atmosphere: 5
Food: 5
Service: 5
My shake cup had a hole in it. Driving down I-81 wondered why my fingers and pants kept feeling wet, with shake on them. Spotted the hole at the rest area near Troutville and discarded the rest of the shake.
Also, the hush puppies melted into the styrofoam container. Still safe to eat, or carcinogens? Trash.
Food: 2
I've wanted to try this place for a long time finally did yesterday and I was very disappointed. I ordered beef quesidilla which had nothing but cheese and the wrap was burned
Atmosphere: 2
Food: 1
Service: 2
Got the double burger with both sides being onion rings. Rings were great but a double order was 8 onion rings and some were very small. A McDonald's double cheeseburger is bigger than the burger. Upgraded to a Reese's shake. It was by far the worst shake I've ever had. It was gritty and tasted like ice milk not ice cream. Brought what i didn’t eat of tge shake home and put it in the freezer. Got it out 2 hours later. It was worse! Had my heart set on this shake too. Won't be back.
Atmosphere: 4
Food: 4
Service: 5
The food was fantastic! Much better than expected and so so fresh. Service was great and everyone was friendly.
Atmosphere: 5
Food: 5
Service: 5
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