Man alive Jimmy John’s has gone down hill! They ar always out of products, and their restaurants have gone down hill. Workers are rarely dressed in uniform both kids had random t-shirts on -wasn’t sure they even worked there. My last drive through took 7 mins for 1 sandwich, chips and a pop. Hate to say it but these stores have gone down hill terribly!
Atmosphere: 2
Food: 3
Service: 3
Shelly Hokanson
Jack and his crew are the best. Great sandwiches with fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Andy Blanco
Freaky slow.
Atmosphere: 1
Food: 1
Service: 1
Melissa LaBare
Store was clean. However, why am I only getting a single slice of Turkey on my sandwich? The turkey tom in my go-to and my local JJ is on point. More lettuce than a salad bar, no cheese- that I ordered and paid for- and a single slice of turkey. What’s the deal?
Kati Hebert
Good food but you sit FOREVER in the drive through even when the restaurant is empty (which it usually is). They always have plenty of people working but they must only prioritize phone orders and deliveries because they certainly are not attentive to people sitting in person waiting for their order every single time! So frustrating and I wish there was an other option so I didn't have to come here.
Dave Bell
The jimmy cubano Premium sandwich with literally the bare minimum on it. 2 slices of ham 2 slices of cheese one piece of bacon and pickles . Terrible sandwiches
Atmosphere: 1
Food: 1
Service: 3
Samantha S.
Staff always nice and helpful. Restaurant is always really clean. Food fixed quickly. Have dined in and went thru drive thru at this location beside Waffle House and Chick-fil-A quite a bit over years. Only issue I can say is they don't always cut sandwiches as on our order but no other complaints. Recently changed flow so if come in from back side entrance supposed to go around bldg on right to get to parking area but a lot of people still go wrong way on Waffle House side. So just be careful when walking from car and backing up.
Atmosphere: 5
Food: 5
Service: 5
NaughtyHippo88
You have done a terrible disservice to your customers by closing the Hillside store. I ordered from there 1-2x a week and I know they were always busy and were always delivering to JMU. I was told I can use door dash or uber eats to get delivery from the Market St. store, however door dash only show the Hillside store. uber eats says i am too far for delivery. My office is less than 2 miles from the market st store. ridiculous
I just realized I accidentally picked the Harrisonburg store.... we were actually at Staunton. Cool experience today as the bikers against child abuse (not sure if their real name) were there. They obviously love the kids as they gave our little guy stickers and started up their bikes for him and others. Don't judge bikers because these guys were awesome and God bless them for what they do. Love the sandwiches and their delicious sauce . They are generous with the meat and toppings and love the soft bread. The location is so convenient and you can stop by and grab a quick meal while doing other errands. The staff are usually friendly but have encountered someone having a less than good day but that is rare. I just try and cheer them up. .
Kid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Phillip Perry
Very slow simply paying for an online order. What should have taken 30 seconds, took 5 minutes. Was only person in line.
Atmosphere: 3
Food: 5
Service: 2
Justin Feighery
Stopped by this location on a roadtrip. Walked up to the cashier who literally just looked at me, didn’t greet me or ask for my order. I awkwardly just started ordering. I asked for the JJ gargantuan sandwich & requested to add the new sriracha bourbon sauce. The dude straight up looked confused and straight up just told me no. And offered no explanation. Why wouldn’t you be able to put a different sauce on? That seems like a very simple request for a sandwich shop. I won’t be back to this location or Jimmy John’s in the future again.
Atmosphere: 1
Food: 1
Service: 1
Cathy Siers
Great food, clean place. It is an easy stop off the interstate when traveling. Love Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
John M
Great sandwich and drink. A great place to have a relaxed conversation and share life stories.
Man alive Jimmy John’s has gone down hill!
They ar always out of products, and their restaurants have gone down hill. Workers are rarely dressed in uniform both kids had random t-shirts on -wasn’t sure they even worked there. My last drive through took 7 mins for 1 sandwich, chips and a pop. Hate to say it but these stores have gone down hill terribly!
Atmosphere: 2
Food: 3
Service: 3
Jack and his crew are the best. Great sandwiches with fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Freaky slow.
Atmosphere: 1
Food: 1
Service: 1
Store was clean.
However, why am I only getting a single slice of Turkey on my sandwich? The turkey tom in my go-to and my local JJ is on point. More lettuce than a salad bar, no cheese- that I ordered and paid for- and a single slice of turkey.
What’s the deal?
Good food but you sit FOREVER in the drive through even when the restaurant is empty (which it usually is). They always have plenty of people working but they must only prioritize phone orders and deliveries because they certainly are not attentive to people sitting in person waiting for their order every single time! So frustrating and I wish there was an other option so I didn't have to come here.
The jimmy cubano Premium sandwich with literally the bare minimum on it. 2 slices of ham 2 slices of cheese one piece of bacon and pickles . Terrible sandwiches
Atmosphere: 1
Food: 1
Service: 3
Staff always nice and helpful. Restaurant is always really clean. Food fixed quickly. Have dined in and went thru drive thru at this location beside Waffle House and Chick-fil-A quite a bit over years.
Only issue I can say is they don't always cut sandwiches as on our order but no other complaints.
Recently changed flow so if come in from back side entrance supposed to go around bldg on right to get to parking area but a lot of people still go wrong way on Waffle House side. So just be careful when walking from car and backing up.
Atmosphere: 5
Food: 5
Service: 5
You have done a terrible disservice to your customers by closing the Hillside store. I ordered from there 1-2x a week and I know they were always busy and were always delivering to JMU. I was told I can use door dash or uber eats to get delivery from the Market St. store, however door dash only show the Hillside store. uber eats says i am too far for delivery. My office is less than 2 miles from the market st store. ridiculous
Atmosphere: 1
Food: 5
Service: 1
Ate with grandchildren and had a great time
Atmosphere: 4
Food: 4
Service: 4
Love this Jimmy Johns. Good food, good staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just realized I accidentally picked the Harrisonburg store.... we were actually at Staunton. Cool experience today as the bikers against child abuse (not sure if their real name) were there. They obviously love the kids as they gave our little guy stickers and started up their bikes for him and others. Don't judge bikers because these guys were awesome and God bless them for what they do.
Love the sandwiches and their delicious sauce . They are generous with the meat and toppings and love the soft bread. The location is so convenient and you can stop by and grab a quick meal while doing other errands. The staff are usually friendly but have encountered someone having a less than good day but that is rare. I just try and cheer them up. .
Kid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Very slow simply paying for an online order. What should have taken 30 seconds, took 5 minutes. Was only person in line.
Atmosphere: 3
Food: 5
Service: 2
Stopped by this location on a roadtrip. Walked up to the cashier who literally just looked at me, didn’t greet me or ask for my order. I awkwardly just started ordering. I asked for the JJ gargantuan sandwich & requested to add the new sriracha bourbon sauce. The dude straight up looked confused and straight up just told me no. And offered no explanation. Why wouldn’t you be able to put a different sauce on? That seems like a very simple request for a sandwich shop. I won’t be back to this location or Jimmy John’s in the future again.
Atmosphere: 1
Food: 1
Service: 1
Great food, clean place. It is an easy stop off the interstate when traveling. Love Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Great sandwich and drink. A great place to have a relaxed conversation and share life stories.
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