Krispy Kreme

35 Burgess Rd, Harrisonburg
(540) 434-2860

Recent Reviews

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Michael Vargas

My wife and I swung by the Harrisonburg Krispy Kreme while on a road trip, and we’re glad we did. The place is very clean, bright, and inviting.

The two staff members working (a young guy and a young lady) were incredibly friendly, upbeat, and made the whole visit feel easy and enjoyable. Our dozen donuts came out fresh and tasted amazing. The display, counters, and floors were all well taken care of — you can tell the team takes pride in keeping the store tidy.

If you’re in the area and craving something sweet, this location is definitely worth the stop. Great service, great vibe, great donuts.

Atmosphere: 5

Food: 5

Service: 5

J Beau

I’m 60 years old and grew up in Richmond Virginia so I’ve been around Krispy Kreme doughnuts all of my life.. they have always been my favorite donut. I’m not even supposed to be eating them as I’m diabetic, but I was in Harrisonburg and had had a rough week so decided to treat myself. I walked in and looked at the case which seemed maybe a little bit more than half full. I didn’t see my favorite donut so I asked about it. I was told that the lemon filled donuts had been discontinued and yes, I know it’s only a doughnut, but I felt like I had been kicked in the stomach like I literally couldn’t believe it. The girl that told me showed zero empathy or warmth did not give a Rats Patootie. I guess I will say. When I had walked in, there was a sign on the door that said they would be out of glazed donuts until 5 PM. It was at least 5:20 and there were no glazed donuts and there were no donuts being made. Somebody came in behind me and asked about it and the girl just gesture to the machine and said it would be at least another 30 minutes. But nobody was doing anything. I chose three other donuts and the quality of Those donuts was fine, but the service was in my opinion horrible. I’ve just lost my favorite donut and no other lemon donut is going to replace it. So I guess I’m done with Krispy Kreme completely. Being diabetic maybe that’s a good thing but it’s sad to see something that’s been part of my entire life be discontinued.

Atmosphere: 2

Food: 4

Service: 2

Michelle Hunt

Stopped on our way through Harrisonburg. They were cleaning machines (lunchtime). Donuts were stale, all flavors. Guessing they were made the day before in preparation of machines being down. Disappointing for an expensive stop.

Atmosphere: 5

Food: 2

Service: 5

Joseph Burns

Very friendly and professional crew. Donuts were great as usual.

Atmosphere: 5

Food: 5

Service: 5

William S

Their drive thru is NOT open until 10pm they are LYING

Atmosphere: 1

Service: 1

Andrew Moore

The glaze donuts are awesome. But the rest are all stale or not fresh.

Atmosphere: 4

Sandy LoPresto

It was ok . They was cold inside. And now warm doughnuts. It was 2pm

Adam Lepley

We were traveling through Virginia and wanted to try out Krispy Kreme donuts. Walked into the restaurant to get donuts and there were 3-4 donuts to choose from, it was 8:30 am in the morning. We left and went to Panera Bread. Disappointing visit.

MariAnne Woehrle

They were out of everything

Atmosphere: 3

Food: 2

Service: 3

Kaela Costello

Went last night and they didn’t have a single donut. Went in at around 9am, this morning and they hardly had any donuts at all. Really disappointed because I was excited to try the Halloween Dozen and a Cake Batter. The young man at the counter was very polite, was the only nice thing about my visit. I should have read the rest of the reviews, we are traveling and if we ever travel back this way I doubt we will come back.

Atmosphere: 1

Food: 1

Service: 2

Jenny Williford

I accidentally ran over a cone and the manager was nasty and yelling. Very rude I will never visit another store. Very uncalled for!

Atmosphere: 1

Service: 1

Nicolena Crisologo

The boy working register (yellow shirt southern accent) is the sweetest person and needs a raise! I came in with the most annoying order I felt so bad but he was very accommodating and very nice!

Atmosphere: 5

Food: 5

Service: 5

Ha Nuel Lee

i did not know that bad krispy kreme could exist. buying a pre-packaged box from walmart would be better than this place. the donuts were stale and old tasting. do not go here unless you want to be disappointed.

James Carver

Truly great donuts. Far better than DD.

Atmosphere: 4

Food: 5

Service: 4

Jeremy Rowland

No in store doughnuts on the shelves. They say they're prepping for a fundraiser, but ignoring walk in customers is pathetic. Do better. Been trying for four days. Won't be returning to this location ever again...

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