Me and my family had a large group and everything was amazing at first. The service was great and the food was good. Then I lifted my cup to take a drink and I happened to look at my napkin and realized there was straight up MOUSE POOP on the bottom of the cup. After I had already eaten and been there for over an hour at this point I immediately started feeling disgusted just thinking about what else had poop in it. I've worked in the food industry before and I will be the first to say, every restaurant has critters especially in fall/winter... but how did a cup with 3 pieces of mouse poop make it out onto a table???!! I told my server very politely and she "made sure" to tell her manager...but she also made sure we paid in full without any discounts or even a simple sorry before she walked away. What's even crazier is that the manager didn't even come out to our table to explain what happened or offer a sorry. Bad business practice... Anyways always inspect your food/ drinks before diving in at O'Neill's (it's sad people need to do that btw). Get it together!!!
Jay Tracey
Our server (Kaitlyn) was excellent! Food was good and we loved the gluten free options including gf buns!
Atmosphere: 3
Food: 4
Service: 5
Holden Trimmer
This is a great college town grill, food was awesome, prices were fantastic, the service was all top tier, there wasn't anything to complain about. Their sandwiches and BBQ were all very solid options for the price, and the skillet cookie for dessert was a great way to end the meal. Would absolutely come here again
Atmosphere: 5
Food: 5
Service: 5
Samuel I Morris
Awesome food and service! I had never eaten here before but I am so glad I can say I have eaten here. Definitely reccomend!
Atmosphere: 5
Food: 5
Service: 5
Carson Oleksy
I went here to watch NFL games and Malik Nabers tore his acl while I was watching there. While the food was great I don't know if I can go there again because I'll associate that memory. Our server was great tho shoutout our server.
Atmosphere: 2
Food: 5
Service: 5
M Louis
Buffalo wings were excellent! Great Smokey flavor perfectly cooked. Staff was attentive and friendly.
Atmosphere: 4
Food: 5
Service: 5
Martha Elliott
Great food and fast service! It was a little loud. If you are looking for a quiet dinner this is probably not the place. I would definitely recommend this place
Kimberly Snell
Very quiet, but it was also a Monday night. Service was excellent. Chicken quesadillas were really good. Fish tacos were decent. Salmon was just slightly over cooked.
Walter Brown
Food ans service were excellent. I wish there was a restaurant near my home.
Theresa Sly
The Great American restaurant all the good foods. Had a turkey BLT was fabulous 😍
Had one of the best hamburgers i've had in a very long time!
Daniel Sizemore
Great food, but even better service.
fdrn74
We had a great lunch while visiting JMU. The appetizers & burgers were excellent. Our waiter, who was also a stuent, was so friendly and gave us some great info about the campus.
hank mathias
Best baby back ribs in the Valley. Cheese curds are very good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs
Tyler Eppard
Great place. Great food . Great service. Bathrooms stink to high heaven.
Me and my family had a large group and everything was amazing at first. The service was great and the food was good. Then I lifted my cup to take a drink and I happened to look at my napkin and realized there was straight up MOUSE POOP on the bottom of the cup. After I had already eaten and been there for over an hour at this point I immediately started feeling disgusted just thinking about what else had poop in it. I've worked in the food industry before and I will be the first to say, every restaurant has critters especially in fall/winter... but how did a cup with 3 pieces of mouse poop make it out onto a table???!! I told my server very politely and she "made sure" to tell her manager...but she also made sure we paid in full without any discounts or even a simple sorry before she walked away. What's even crazier is that the manager didn't even come out to our table to explain what happened or offer a sorry. Bad business practice... Anyways always inspect your food/ drinks before diving in at O'Neill's (it's sad people need to do that btw). Get it together!!!
Our server (Kaitlyn) was excellent! Food was good and we loved the gluten free options including gf buns!
Atmosphere: 3
Food: 4
Service: 5
This is a great college town grill, food was awesome, prices were fantastic, the service was all top tier, there wasn't anything to complain about. Their sandwiches and BBQ were all very solid options for the price, and the skillet cookie for dessert was a great way to end the meal. Would absolutely come here again
Atmosphere: 5
Food: 5
Service: 5
Awesome food and service! I had never eaten here before but I am so glad I can say I have eaten here. Definitely reccomend!
Atmosphere: 5
Food: 5
Service: 5
I went here to watch NFL games and Malik Nabers tore his acl while I was watching there. While the food was great I don't know if I can go there again because I'll associate that memory. Our server was great tho shoutout our server.
Atmosphere: 2
Food: 5
Service: 5
Buffalo wings were excellent! Great Smokey flavor perfectly cooked. Staff was attentive and friendly.
Atmosphere: 4
Food: 5
Service: 5
Great food and fast service! It was a little loud. If you are looking for a quiet dinner this is probably not the place.
I would definitely recommend this place
Very quiet, but it was also a Monday night. Service was excellent. Chicken quesadillas were really good. Fish tacos were decent. Salmon was just slightly over cooked.
Food ans service were excellent. I wish there was a restaurant near my home.
The Great American restaurant all the good foods. Had a turkey BLT was fabulous 😍
Restaurantji Recommends
Had one of the best hamburgers i've had in a very long time!
Great food, but even better service.
We had a great lunch while visiting JMU. The appetizers & burgers were excellent. Our waiter, who was also a stuent, was so friendly and gave us some great info about the campus.
Best baby back ribs in the Valley. Cheese curds are very good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs
Great place. Great food . Great service. Bathrooms stink to high heaven.
Atmosphere: 5
Food: 5
Service: 5
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