Horrible customer service, food very late would never go back.
Atmosphere: 1
Food: 1
Service: 1
Saquan Washington
I paid a lot of money to order two pizzas and a order of barbecue wings to find out that one of the pizzas literally is messed up. After calling and speaking to the manager the manager was very unhelpful and very unfriendly. The manager hung up the phone on me in mid conversation when I was simply explaining that my pizza is messed up and that quite frankly I didn't want to drive 25 minutes back to get another pizza remade. The manager said that it was my fault that the pizza was messed up and that she made the pizza so she knew that it was made right. I will not be going back to this establishment until something changes with management and quality of food and service.
Atmosphere: 1
Food: 1
Service: 1
andy gery
I am from the north so I should know Northern pizza, Papa John's is the greatest these people down south to eat crappy Southern Pizza like dominoes and all these other places don't know what real Pizza is supposed to taste like ?!
Atmosphere: 5
Food: 5
Service: 5
Jesse Bridge
Almost two hours to receive our cold pizza. They were apparently too busy to deliver so they relied on DoorDash who also didn’t come through. Had to call and remind them we ordered a pizza knowing damn well they place them on a rack with receipt noting name and time placed.
Atmosphere: 1
Food: 1
Service: 1
Kayla Moore
I was waiting with my family to go in after I place my order and a male Papa John’s worker came out, I assume to his car and put his hands inside of the front of his pants and down them and scratch his genitals. So after having a staring contest with me he went back into the restaurant (didn’t wash his hands) grab a pizza box and begin handling restaurant items. I left. It was disgusting to observe.
Atmosphere: 1
Food: 1
Service: 1
Clay Allen
Easily the worst Papa John's. No respect for food allergies and the quality of food is always disappointing.
Atmosphere: 1
Food: 2
Service: 1
Patrick Siegfried
Always a good experience. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Mr. Anonymous
Paid $25.25 for 2 large pizzas , one a cheezy calzone stuff crust and one a 1-topping large with bacon , Both got to our apartment at 11:12, (18 minutes before delivery time) Service was great getting order out.
Atmosphere: 4
Food: 5
Service: 5
All Things
They cancelled our order 32 minutes AFTER it was placed. Tracking said order was ready for pick up (door dash) and stated dasher was picking up.. this store decided to close early, cancelled my order and let dash driver hanging. Ridiculous.
Jay P
This place has messed up my order numerous times and the last time I ordered a pepperoni pizza they literally did not put pepperoni on half of the pizza and I would never order half pepperoni and half cheese. I just makes no sense to me so I’m very unsatisfied!
They keep doing stupid stuff that makes them worse than Domino's even though Papa's pizza is 10x better. They won't deliver to Valley Jump Park, which has kids' birthday parties EVERY DAY. Guess who gets all the pizza orders for EVERY birthday party?? Domino's. Valley Jump Park is closer than many parts of their current delivery area. You can't teach stupid. Papa John's used to OWN JMU and Harrisonburg but then they went stupid. They moved to the worst location in history for a pizza shop and they doubled their prices. STUPID.
Atmosphere: 1
Food: 1
Service: 1
Halie Hoover
I used to love ordering Papa John's. We used to do it every week. But things like THIS keep happening and honestly I'm over it.
Horrible customer service, food very late would never go back.
Atmosphere: 1
Food: 1
Service: 1
I paid a lot of money to order two pizzas and a order of barbecue wings to find out that one of the pizzas literally is messed up. After calling and speaking to the manager the manager was very unhelpful and very unfriendly. The manager hung up the phone on me in mid conversation when I was simply explaining that my pizza is messed up and that quite frankly I didn't want to drive 25 minutes back to get another pizza remade. The manager said that it was my fault that the pizza was messed up and that she made the pizza so she knew that it was made right. I will not be going back to this establishment until something changes with management and quality of food and service.
Atmosphere: 1
Food: 1
Service: 1
I am from the north so I should know Northern pizza, Papa John's is the greatest these people down south to eat crappy Southern Pizza like dominoes and all these other places don't know what real Pizza is supposed to taste like ?!
Atmosphere: 5
Food: 5
Service: 5
Almost two hours to receive our cold pizza. They were apparently too busy to deliver so they relied on DoorDash who also didn’t come through. Had to call and remind them we ordered a pizza knowing damn well they place them on a rack with receipt noting name and time placed.
Atmosphere: 1
Food: 1
Service: 1
I was waiting with my family to go in after I place my order and a male Papa John’s worker came out, I assume to his car and put his hands inside of the front of his pants and down them and scratch his genitals. So after having a staring contest with me he went back into the restaurant (didn’t wash his hands) grab a pizza box and begin handling restaurant items. I left. It was disgusting to observe.
Atmosphere: 1
Food: 1
Service: 1
Easily the worst Papa John's. No respect for food allergies and the quality of food is always disappointing.
Atmosphere: 1
Food: 2
Service: 1
Always a good experience. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Paid $25.25 for 2 large pizzas , one a cheezy calzone stuff crust and one a 1-topping large with bacon , Both got to our apartment at 11:12, (18 minutes before delivery time) Service was great getting order out.
Atmosphere: 4
Food: 5
Service: 5
They cancelled our order 32 minutes AFTER it was placed. Tracking said order was ready for pick up (door dash) and stated dasher was picking up.. this store decided to close early, cancelled my order and let dash driver hanging. Ridiculous.
This place has messed up my order numerous times and the last time I ordered a pepperoni pizza they literally did not put pepperoni on half of the pizza and I would never order half pepperoni and half cheese. I just makes no sense to me so I’m very unsatisfied!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
They keep doing stupid stuff that makes them worse than Domino's even though Papa's pizza is 10x better. They won't deliver to Valley Jump Park, which has kids' birthday parties EVERY DAY. Guess who gets all the pizza orders for EVERY birthday party?? Domino's. Valley Jump Park is closer than many parts of their current delivery area. You can't teach stupid. Papa John's used to OWN JMU and Harrisonburg but then they went stupid. They moved to the worst location in history for a pizza shop and they doubled their prices. STUPID.
Atmosphere: 1
Food: 1
Service: 1
I used to love ordering Papa John's. We used to do it every week. But things like THIS keep happening and honestly I'm over it.
Atmosphere: 1
Food: 1
Service: 1
dominos is better
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Pizza was correct and made quickly.
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