1 star is being WAY too nice. Why is it so hard to follow someone’s order. Paying extra for cold foam and it’s barely even the normal amount… maybe got 1/8th of an inch of cold foam. Then when you bring it up to the barista I just receive attitude. Get it remade and basically got it thrown at me. Didn’t even want to say it wasn’t even a full coffee the second time around so my amazing man had to bring it in to get it fixed a second time and being afraid of what we’d get a second time — he just asked for the ingredients to fix it so that he could fix it for me.
If you’re looking for your coffee to be made — I’d go elsewhere — especially if you’d like your coffee without attitude.
Atmosphere: 1
Food: 1
Service: 1
Sam L Jackson
Very clean, friendly staff, very busy! No drive thru.
Atmosphere: 5
Food: 5
Service: 5
Michael ግርማ-Bekele
This location seems very busy, it took 10 min to pick up my order I suggest need to have more people during morning rush hours
Service: 3
Epperly Rebecca
Great service and as always great coffee it was at the airport but thank God there was a Starbucks !!
Atmosphere: 2
Food: 5
Service: 5
Bugs Subu
Love this location of Starbucks and the staff were extremely friendly and gracious! They are always well stalked with everything!
Atmosphere: 5
Food: 5
Service: 5
Ploy Severance
I order drinks from this branch almost everyday but I don't know why they are not up to standard. The drinks taste bad and are diluted. Sometimes there is too much ice which is unbelievable.
Lukewarm Cafe Americano, slow service and no soap in bathroom. We've stopped here on our trips down 81 for over 10 years so I asked on our way back for a discount since prior coffee was lukewarm. Manager said no because we didn't have receipt. Who keeps coffee receipts? Time to find a local coffee place. Goodbye Starbucks.
Atmosphere: 4
Food: 3
Service: 3
iPad Air 4
Ordered a customized drink and got a standard one. Employee said “I made it correctly.” Starbucks customer service disagreed and refunded the purchase. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Anna Hairston
Very friendly service, and great renovation! This store is the only reason Harrisonburg has stayed afloat and alive.
Kaia and the team I’ve met here has been so friendly and professional. The friendly city of Harrisonburg wouldn’t be the same without this team.
Parking: Enough for the store size.
Atmosphere: 5
Food: 5
Service: 5
Isabella McBride
Waited at the counter to be served for 10 mins. Workers just stared at me without helping as one ate a bowl of oatmeal.
Amazing service and food, thank you
Atmosphere: 5
Food: 5
Service: 5
Beautiful setting and welcoming people
Atmosphere: 5
Food: 5
Service: 5
Just ok
Atmosphere: 1
Food: 3
Service: 5
Too expensive
Atmosphere: 3
Food: 3
Service: 3
1 star is being WAY too nice.
Why is it so hard to follow someone’s order. Paying extra for cold foam and it’s barely even the normal amount… maybe got 1/8th of an inch of cold foam. Then when you bring it up to the barista I just receive attitude. Get it remade and basically got it thrown at me. Didn’t even want to say it wasn’t even a full coffee the second time around so my amazing man had to bring it in to get it fixed a second time and being afraid of what we’d get a second time — he just asked for the ingredients to fix it so that he could fix it for me.
If you’re looking for your coffee to be made — I’d go elsewhere — especially if you’d like your coffee without attitude.
Atmosphere: 1
Food: 1
Service: 1
Very clean, friendly staff, very busy! No drive thru.
Atmosphere: 5
Food: 5
Service: 5
This location seems very busy, it took 10 min to pick up my order I suggest need to have more people during morning rush hours
Service: 3
Great service and as always great coffee it was at the airport but thank God there was a Starbucks !!
Atmosphere: 2
Food: 5
Service: 5
Love this location of Starbucks and the staff were extremely friendly and gracious! They are always well stalked with everything!
Atmosphere: 5
Food: 5
Service: 5
I order drinks from this branch almost everyday but I don't know why they are not up to standard. The drinks taste bad and are diluted. Sometimes there is too much ice which is unbelievable.
But manager he so nice! 👍🏻
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Nice place to grab a coffee near the JMU campus!!
Lukewarm Cafe Americano, slow service and no soap in bathroom. We've stopped here on our trips down 81 for over 10 years so I asked on our way back for a discount since prior coffee was lukewarm. Manager said no because we didn't have receipt. Who keeps coffee receipts? Time to find a local coffee place. Goodbye Starbucks.
Atmosphere: 4
Food: 3
Service: 3
Ordered a customized drink and got a standard one. Employee said “I made it correctly.” Starbucks customer service disagreed and refunded the purchase. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Very friendly service, and great renovation! This store is the only reason Harrisonburg has stayed afloat and alive.
Kaia and the team I’ve met here has been so friendly and professional. The friendly city of Harrisonburg wouldn’t be the same without this team.
Parking: Enough for the store size.
Atmosphere: 5
Food: 5
Service: 5
Waited at the counter to be served for 10 mins. Workers just stared at me without helping as one ate a bowl of oatmeal.
Service: 1
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