Laura was beautiful and fantastic. She wrote a wonderful message on my cup. Love it here!
Treeclover
Highly recommend! The guy at the window did a great job! We will be back
Atmosphere: 5
Food: 5
Service: 5
Michael Tweldebrhan
Nice and clean store, some stuff are not friendly but the coffee was great
Atmosphere: 4
Food: 5
Service: 3
Julia Hart
Once you're inside you basically get treated like a ghost sometimes, I waited 20 plus minutes and they looked me dead in the eyes and served everyone who went in the drive thru. A line formed inside with everyone waiting. Not a single one of our orders was fulfilled.
Atmosphere: 5
Food: 4
Service: 2
Reuel Williams
The one where no one wants to be at work…
My wife and I stopped here on our way back to Maryland from Hot Springs and this was surprisingly the most unpleasant staff ever. No one greeted us. No one smiles. They all looked miserable and upset like being there made them sad.
Not typical for a Starbucks. 🤷🏾♂️
Atmosphere: 1
Food: 5
Service: 1
Vegas Hansberger
Had a caramel macchiato venti made with whole milk and it was fantastic one of the best I've had at Starbucks in a while
Atmosphere: 5
Service: 5
Elena Seay
Got a caramel machiato and a pup cup, my server was very friendly and my pup couldn't be happier
Atmosphere: 5
Food: 5
Service: 5
Lillee Grace
I usually go to the Starbucks on East Market but was on this end of town and placed a mobile order to pick up inside. The store was empty except for a few cars in the drive through and a man who I assume had ordered Starbucks for his co-workers he had carriers for 20 plus drinks so I can understand a bit of a wait but I waited for almost 30 minutes. After 20 I went to the register to ask about my drink and was ignored. Once I finally got my matcha it was blended unproperly and I had to wait until I got home to mix it properly in order to drink it.
Atmosphere: 3
Food: 1
Service: 1
Valerie Mcclanahan
Waited 5 mins and neither one of 2 staff members acknowledged me!!!! I was the only customer in line! I walked out and will not be back. Since when does customer service include completely ignoring a customer in front of you???? Corporate needs to know this
Wow, never waited this long or had to wait this long for a black iced tea. And on top of that, the employee who took my order was curt and uninterested. I've stopped here many times since it opened a few years ago -- never has such lousy service.
15 minutes for a black iced tea and most of the time there was no one in the drive through and only 1 other customer in the store.
Joseph Stolar
Good fast ☕️
James Hunt
Staff were friendly and courteous. We were in and out pretty quickly compared to some.
Virginia Meade
I’ve been to many Starbucks locations, but the service I received from Laura truly stood out. She’s incredibly friendly, attentive, and clearly cares about making each customer’s experience a great one. My drink was perfect, and she made the whole visit feel warm and personal. You can tell she takes pride in her work—Starbucks is lucky to have her!
Sergii Khalepa
Great stuff, delicious coffee and amazing music! Thanks guys!
Very kind and helpful staff Luna.
Atmosphere: 5
Food: 5
Service: 5
Laura was beautiful and fantastic. She wrote a wonderful message on my cup. Love it here!
Highly recommend! The guy at the window did a great job! We will be back
Atmosphere: 5
Food: 5
Service: 5
Nice and clean store, some stuff are not friendly but the coffee was great
Atmosphere: 4
Food: 5
Service: 3
Once you're inside you basically get treated like a ghost sometimes, I waited 20 plus minutes and they looked me dead in the eyes and served everyone who went in the drive thru. A line formed inside with everyone waiting. Not a single one of our orders was fulfilled.
Atmosphere: 5
Food: 4
Service: 2
The one where no one wants to be at work…
My wife and I stopped here on our way back to Maryland from Hot Springs and this was surprisingly the most unpleasant staff ever. No one greeted us. No one smiles. They all looked miserable and upset like being there made them sad.
Not typical for a Starbucks. 🤷🏾♂️
Atmosphere: 1
Food: 5
Service: 1
Had a caramel macchiato venti made with whole milk and it was fantastic one of the best I've had at Starbucks in a while
Atmosphere: 5
Service: 5
Got a caramel machiato and a pup cup, my server was very friendly and my pup couldn't be happier
Atmosphere: 5
Food: 5
Service: 5
I usually go to the Starbucks on East Market but was on this end of town and placed a mobile order to pick up inside. The store was empty except for a few cars in the drive through and a man who I assume had ordered Starbucks for his co-workers he had carriers for 20 plus drinks so I can understand a bit of a wait but I waited for almost 30 minutes. After 20 I went to the register to ask about my drink and was ignored. Once I finally got my matcha it was blended unproperly and I had to wait until I got home to mix it properly in order to drink it.
Atmosphere: 3
Food: 1
Service: 1
Waited 5 mins and neither one of 2 staff members acknowledged me!!!! I was the only customer in line! I walked out and will not be back. Since when does customer service include completely ignoring a customer in front of you????
Corporate needs to know this
Atmosphere: 1
Service: 1
Restaurantji Recommends
Wow, never waited this long or had to wait this long for a black iced tea. And on top of that, the employee who took my order was curt and uninterested. I've stopped here many times since it opened a few years ago -- never has such lousy service.
15 minutes for a black iced tea and most of the time there was no one in the drive through and only 1 other customer in the store.
Good fast ☕️
Staff were friendly and courteous. We were in and out pretty quickly compared to some.
I’ve been to many Starbucks locations, but the service I received from Laura truly stood out. She’s incredibly friendly, attentive, and clearly cares about making each customer’s experience a great one. My drink was perfect, and she made the whole visit feel warm and personal. You can tell she takes pride in her work—Starbucks is lucky to have her!
Great stuff, delicious coffee and amazing music! Thanks guys!
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