The person taking my order actually argued with me over putting whipped cream on my iced Latte and told me it doesn't come with it. As busy as this store is and as expensive as your drinks are I suggest you place the order as the customer requests. On top of this whipped cream is on the ordering mechanism on the app and I have no problem before ordering this drink this way. Definitely a problem here and it's not with me and how I placed my order
Atmosphere: 1
Food: 3
Service: 1
O L
Super rude guy at the window today.
Service: 1
Tip P
This visit was not up to what I consider Starbucks standards. My coffee was a little over 1/2 full and the rest was foam. For now on I will open my cup and look inside before I pull off.VERY
Food: 1
Service: 1
Bradley W
Excellent service; very clean; plenty of indoor seating with a small outdoor seating area.
Atmosphere: 5
Food: 4
Service: 5
Amanda Dove
They always mess up on my drink, and their snobby little JMU kids are rude
Atmosphere: 1
Food: 1
Service: 1
David Haley
Great coffee, great service and good people!
Atmosphere: 5
Food: 5
Service: 5
Brittany
Busy, busy, busy. No matter if you go through the drive-thru or inside, you'll be waiting awhile. I got the inside experience and waited over 20 minutes for my drink. The people ordered after me were getting their drink before mine and my drink was not complex. At least the coffee was tasty. The parking lot is terrible. Good luck backing out, especially if the line to the drive-thru is long.
Atmosphere: 5
Food: 4
Service: 2
Bee
Busy, busy, busy. No matter if you go through the drive-thru or inside, you'll be waiting awhile. I got the inside experience and waited over 20 minutes for my drink. The people ordered after me were getting their drink before mine and my drink was not complex. At least the coffee was tasty. The parking lot is terrible. Good luck backing out, especially if the line to the drive-thru is long.
Atmosphere: 5
Food: 4
Service: 2
Heather Propst
I usually have a pretty good experience at this one and the people are usually very nice, but not today. My food was fine, but I ended up having to get a refund on my coffee which was very frustrating. I went to ask the girl making the drinks how much longer it would be for me coffee I ordered over 20 mins ago, and all she told me was that it hasn't come through yet, but when it did she would get to it. Sorry, but I'm not happy with that comment considering everyone else who made orders after me, had already gotten their drinks. And the way she said it was just rude. I work in retail and no how frustrating things can get, but customer service is still your top priority.
Atmosphere: 2
Food: 4
Service: 1
Draft Guy
Parking is bad here and I get past that. The service with one employee is the problem. He is a tall young African American guy. He is just snippy with people and was making fun of a customers size and how "fat" they were to a coworker the other day in front of other customers.
All the staff was in high spirits and welcomed me in, but the worker named Mack was so helpful and recommended a drink that I absolutely love!
Atmosphere: 5
Food: 5
Service: 5
Tilly Lo
20230914 Busy, so busy that there's not enough parking and drive thru traffic blocking the cars from easily getting in and out of parking spaces. I walked in and the baristas were busy. Waited a little before ine shows up in the back to take my order. Definitely not to expect to quickly run in and out of the Starbucks. Drink was good. I'm not sure if they added the 6 pumps of sugar cane that I requested
Food: 4
Service: 5
Robert Martes
The best coffee that you can enjoy both hot and cold
The person taking my order actually argued with me over putting whipped cream on my iced Latte and told me it doesn't come with it. As busy as this store is and as expensive as your drinks are I suggest you place the order as the customer requests. On top of this whipped cream is on the ordering mechanism on the app and I have no problem before ordering this drink this way. Definitely a problem here and it's not with me and how I placed my order
Atmosphere: 1
Food: 3
Service: 1
Super rude guy at the window today.
Service: 1
This visit was not up to what I consider Starbucks standards. My coffee was a little over 1/2 full and the rest was foam. For now on I will open my cup and look inside before I pull off.VERY
Food: 1
Service: 1
Excellent service; very clean; plenty of indoor seating with a small outdoor seating area.
Atmosphere: 5
Food: 4
Service: 5
They always mess up on my drink, and their snobby little JMU kids are rude
Atmosphere: 1
Food: 1
Service: 1
Great coffee, great service and good people!
Atmosphere: 5
Food: 5
Service: 5
Busy, busy, busy. No matter if you go through the drive-thru or inside, you'll be waiting awhile. I got the inside experience and waited over 20 minutes for my drink. The people ordered after me were getting their drink before mine and my drink was not complex. At least the coffee was tasty. The parking lot is terrible. Good luck backing out, especially if the line to the drive-thru is long.
Atmosphere: 5
Food: 4
Service: 2
Busy, busy, busy. No matter if you go through the drive-thru or inside, you'll be waiting awhile. I got the inside experience and waited over 20 minutes for my drink. The people ordered after me were getting their drink before mine and my drink was not complex. At least the coffee was tasty. The parking lot is terrible. Good luck backing out, especially if the line to the drive-thru is long.
Atmosphere: 5
Food: 4
Service: 2
I usually have a pretty good experience at this one and the people are usually very nice, but not today. My food was fine, but I ended up having to get a refund on my coffee which was very frustrating. I went to ask the girl making the drinks how much longer it would be for me coffee I ordered over 20 mins ago, and all she told me was that it hasn't come through yet, but when it did she would get to it. Sorry, but I'm not happy with that comment considering everyone else who made orders after me, had already gotten their drinks. And the way she said it was just rude. I work in retail and no how frustrating things can get, but customer service is still your top priority.
Atmosphere: 2
Food: 4
Service: 1
Parking is bad here and I get past that. The service with one employee is the problem. He is a tall young African American guy. He is just snippy with people and was making fun of a customers size and how "fat" they were to a coworker the other day in front of other customers.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
All the staff was in high spirits and welcomed me in, but the worker named Mack was so helpful and recommended a drink that I absolutely love!
Atmosphere: 5
Food: 5
Service: 5
20230914 Busy, so busy that there's not enough parking and drive thru traffic blocking the cars from easily getting in and out of parking spaces. I walked in and the baristas were busy. Waited a little before ine shows up in the back to take my order. Definitely not to expect to quickly run in and out of the Starbucks. Drink was good. I'm not sure if they added the 6 pumps of sugar cane that I requested
Food: 4
Service: 5
The best coffee that you can enjoy both hot and cold
Atmosphere: 5
Food: 5
Service: 5
The best coffee you can enjoy
Atmosphere: 5
Food: 5
Service: 5
Very friendly.
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