We love sweet frog and last time we came to this location it was great. Unfortunately this time it was not worth the cost. I went for my favorite flavor, original, it was empty. My fiance went for his favorite, cotton candy, empty. Another set of flavors was down for maintenance. I went with some different flavors they came out very soft. The tables were dirty. The music was skipping which was very distracting. The toppings were good as always but $23 later I left very disappointed.
Mirela P
Extremely disappointing experience!!
The shop closes at 9 PM, but all chairs and tables were already put away. We weren’t allowed to sit, even with a baby. The employee spoke very quietly and explained we couldn't stay, but it felt unwelcoming. This was our second visit — the first time wasn’t great either.
The place was messy, napkins were out, and toppings were poorly maintained. After I mentioned leaving a negative review, the employee (still on her phone) casually replied, “That’s fine,” while checking me out. I’d give zero stars if I could.
Shawn Moyers
Great frozen yogurt. Wish we had one here.
Pamela Kelley
Cashmere very friendly & the yogurt is Deeelicious !!!
Laurel Webb
Not a very friendly associate checking us out. Didn't greet us or make us feel welcome.
E S
about as normal as you can get from sweetfrog. same stuff. same interior. same same same. everything is fine. nothing outstanding.
Atmosphere: 4
Food: 4
Service: 4
Lori Bruce
This was the worst Frozen yogurt I ever had plus most all the machines were down. It was awful and stale
Emma Riggleman
Got here at 7:40 and they were closed despite hours online saying they are open until 9. Very disappointing for my family. Would like to see accurate hours online.
Chandler Gwartney
Would love to rate the food but as other reviews have stated the times online are incorrect. If you close earlier than the posted time, please post it somewhere so people know. There were multiple people arriving (8:20ish) when I did as well all disappointed it was closed earlier than any of us expected.
joshua shortsleeve
The young lady working the register was absolutely miserable honestly considered walking out but my daughter was looking forward to the treat.
Me and my family were looking forward to sweet frog and we got there at 8:45 and we saw on google it closed at 9. When we got there the store was locked and there was other families as well arriving and we were not let in. The worker was very lazily closing inside, mopping with one hand and vaping with the other. The manager needs to hear about this, I work minimum wage too and I understand wanting to leave but if you close at 845 instead of 9 put that online so my family and the other families who came don’t have to drive there just to be dissapointed. Also you should not be vaping where customers eat because of second hand smoke and this is definitley a violation.
Service: 1
Faith
I love coming to sweet frog and come often, but this visit we experienced a very rude employee who proceeded to act very hostile towards us and even talking “under her breath” about us. She also stayed on her phone when she wasn’t walking around giving us dirty looks. I understand if we had been rude to her, however she immediately started obviously showing us we weren’t welcome the second we walked through the door. As we were being ringed up by the other lady working she came up behind her shoulder and talked to us very in a very “matter of fact” and unkind tone while we’re trying to pay. The lady working the register with dark hair was very kind to us but as for the other girl, extremely rude and unprofessional.
Atmosphere: 1
Food: 4
Service: 1
Yessica Flores
Great service. Very nice staff. Giselle is always a pleasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Cookies & Cream
K Sanz
$42 for FROZEN YOGURT. FOR 4 PEOPLE. My mind is absolutely blown. This is absolutely getting out of hand.
Isabella Holland
Came in yesterday about 45 mins before closing. The lady at the front was extremely rude.. she had already put a lot of the stuff away (atleast 3 of the machines were broken and they had “no whipped cream”..) the service was the worst of all.. when we came in she rolled her eyes like it bothered her we were there and we didn’t feel welcome at all as she was on her phone. The yogurt also tasted really sour and gross. Won’t be back to this location.. I love sweet frog but as I can tell from some of the other more recent reviews this location is missing the mark.
We love sweet frog and last time we came to this location it was great. Unfortunately this time it was not worth the cost. I went for my favorite flavor, original, it was empty. My fiance went for his favorite, cotton candy, empty. Another set of flavors was down for maintenance. I went with some different flavors they came out very soft. The tables were dirty. The music was skipping which was very distracting. The toppings were good as always but $23 later I left very disappointed.
Extremely disappointing experience!!
The shop closes at 9 PM, but all chairs and tables were already put away. We weren’t allowed to sit, even with a baby. The employee spoke very quietly and explained we couldn't stay, but it felt unwelcoming. This was our second visit — the first time wasn’t great either.
The place was messy, napkins were out, and toppings were poorly maintained. After I mentioned leaving a negative review, the employee (still on her phone) casually replied, “That’s fine,” while checking me out. I’d give zero stars if I could.
Great frozen yogurt. Wish we had one here.
Cashmere very friendly & the yogurt is Deeelicious !!!
Not a very friendly associate checking us out. Didn't greet us or make us feel welcome.
about as normal as you can get from sweetfrog. same stuff. same interior. same same same. everything is fine. nothing outstanding.
Atmosphere: 4
Food: 4
Service: 4
This was the worst Frozen yogurt I ever had plus most all the machines were down. It was awful and stale
Got here at 7:40 and they were closed despite hours online saying they are open until 9. Very disappointing for my family. Would like to see accurate hours online.
Would love to rate the food but as other reviews have stated the times online are incorrect. If you close earlier than the posted time, please post it somewhere so people know. There were multiple people arriving (8:20ish) when I did as well all disappointed it was closed earlier than any of us expected.
The young lady working the register was absolutely miserable honestly considered walking out but my daughter was looking forward to the treat.
Restaurantji Recommends
Me and my family were looking forward to sweet frog and we got there at 8:45 and we saw on google it closed at 9. When we got there the store was locked and there was other families as well arriving and we were not let in. The worker was very lazily closing inside, mopping with one hand and vaping with the other. The manager needs to hear about this, I work minimum wage too and I understand wanting to leave but if you close at 845 instead of 9 put that online so my family and the other families who came don’t have to drive there just to be dissapointed. Also you should not be vaping where customers eat because of second hand smoke and this is definitley a violation.
Service: 1
I love coming to sweet frog and come often, but this visit we experienced a very rude employee who proceeded to act very hostile towards us and even talking “under her breath” about us. She also stayed on her phone when she wasn’t walking around giving us dirty looks. I understand if we had been rude to her, however she immediately started obviously showing us we weren’t welcome the second we walked through the door. As we were being ringed up by the other lady working she came up behind her shoulder and talked to us very in a very “matter of fact” and unkind tone while we’re trying to pay. The lady working the register with dark hair was very kind to us but as for the other girl, extremely rude and unprofessional.
Atmosphere: 1
Food: 4
Service: 1
Great service. Very nice staff. Giselle is always a pleasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Cookies & Cream
$42 for FROZEN YOGURT. FOR 4 PEOPLE.
My mind is absolutely blown. This is absolutely getting out of hand.
Came in yesterday about 45 mins before closing. The lady at the front was extremely rude.. she had already put a lot of the stuff away (atleast 3 of the machines were broken and they had “no whipped cream”..) the service was the worst of all.. when we came in she rolled her eyes like it bothered her we were there and we didn’t feel welcome at all as she was on her phone. The yogurt also tasted really sour and gross. Won’t be back to this location.. I love sweet frog but as I can tell from some of the other more recent reviews this location is missing the mark.
Atmosphere: 1
Food: 1
Service: 1
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