KFC
3011 Oaklawn Blvd, Hopewell
(804) 458-1678
Recent Reviews
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Went in today to pick up an online order and the woman on duty at 4:45 p.m. was very rude. I asked about an online order and sge said she didn't see it. I said I have a receipt and her response is i don't go by receipts. Now I understand the order should be on their screen. My only issue is her lack of courtesy. Lack of professionalism. If she is angry about something, which she seems to be, she shouldn't take it out in customers. A young man who was also there saw me waiting and asked politely what I needed and she cut him off with the same crappy attitude. When my order finally came through, she filled it called my name twice even though I was 4 ft. Away and handed me my food. I said thank you and her snide remark was uh huh. She needs retraining or a new job she wants to be at.
Atmosphere: 2
Food: 3
Service: 1
I literally don't even know why I come to this dreadful place 😑
The food is too expensive for what you get.
I stopped at KFC last night. I pulled up in the drive thru and it was no busy at all so I figure, this will be quick. Was it? Not at all I had to ask hello are you open. I sat there to long. No one said may I take your order or anything as I stated to pull off that when someone decided to ask if the could take me order. It's terrible I saw the employee through the window as I passed by. There were no customers on the inside. This KFC has terrible service. Each time I stop there I have had a bad experience. Either my food is old or I have a young person talk to me disrespectfully. It's awful. Maybe hiring people who want to work at 8 and 9 pm will help and better training to include manners would improve service. Please do better
Hey it's KFC
This KFC needs to be under new management for so many reasons..
1.. When we pulled into the drive-thru nobody said anything so we waited for 20 minutes before we could pull to the window.
2. WHEN WE FINALLY got to the window the guy took the order didn't get everything we asked for n we had to wait to get our change
3.So we waiting and waiting for another 20 minutes no food.. drink or change.. they didn't come to window to say anything..
I finally had to come to window to ask for our money back
4. The manager would not come to the window and we had to go inside to get our money back...
Worse service EVER!!!!
Drive through was quick and accurate.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 5 PC Tenders Big Box
Absolutely horrible. This is the second time in about a week that I’ve been there stood at the counter for 15 minutes. Nobody said can I help you or anything second time I have gotten frustrated and just walked out. Nobody even acknowledged that I was there and I was standing At the counter for 15 minutes last time was about 20 minutes. Nobody never said anything.
Service: 1
Absolutely horrible. This is the second time in about a week that I’ve been there stood at the counter for 15 minutes. Nobody said can I help you or anything second time I have gotten frustrated and just walked out. Nobody even acknowledged that I was there and I was standing At the counter for 15 minutes last time was about 20 minutes. Nobody never said anything.
Pulled up at 9:51 and they wouldn’t serve me
Restaurantji Recommends
I went around 11am chicken tasted old wasn't fresh, mash potatoes tasted dry. I doubt if I ever come back to this location
Atmosphere: 1
Food: 1
Service: 1
I placed my order on the KFC app. App said order would be ready in 10 minutes. I got to the restaurant in 15 minutes. Was told my order was not ready and it would be a little while longer. I wound up waiting over 50 in the store for my 8 piece family meal. So total wait time for the meal was 65 minutes. Unacceptable. Then I get home & the meal came with 2 large sides & I only had one. I will definitely not be going back. SMH. The one positive was that the food was delicious.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: 8 Piece Meal, Fried Chicken Dinner, Gravy
Every time I have order from there, they have gotten my orders wrong. And I mean every time.
Atmosphere: 2
Food: 4
Service: 1
The place has improved in the past year, the food is fresher, the store is cleaner, and the employees are pleasant!
Atmosphere: 5
Food: 5
Service: 5
Brought a family size meal pack. Service was quick. The biscuits tasted bland and gummy and the chicken was good but not like the KFC I remember. Did not have any of the secret spices which made it KFC. Good but plain just like any other fried chicken anywhere else
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