Subway
601 W Randolph Rd, Hopewell
(804) 541-8253
Recent Reviews
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Was my worst experience. I went in to have my sandwich made,and had a good person starting on it. Then another came out the bathroom went back and grabbed gloves without washing her hands. And when I said why I didn't want that girl making my subs,she's starting cussing and talking bad about me to her coworker. Then gave the gentleman behind me free cookies,cause she said he was nice to her. Should have cleaned her hands before touching all over the gloves. And tried to touch the food.
Arrived at store at 915 pm. Hours on the door say 830am to 930 pm. 915 they told me they were closed.
Service: 1
I would rate this experience negatively. The staff seemed unprofessional and the food quality was unsatisfactory. I also observed an employee smoking a pen within the establishment. I expect better service and food from this establishment.
Atmosphere: 1
Food: 1
Service: 1
October 28, 2025 lunchtime I went in and got a large sub didn’t realize they had a special for the same price with chips and a drink so I went back in and asked for the chips and a drink. The lady who runs the register at the time pretty much said tough luck, and then said that only certain subs at certain times of the day are on that special. Terrible customer service. It was my first time there in my last.
Atmosphere: 1
Food: 4
Service: 1
Wrong order given and had to drive back as items were missing. No problem turning in and getting correct order.
Atmosphere: 3
Food: 3
Service: 3
Customer Service very inattentive... more interested in gossiping about coworkers and/or customers than their current customer. 👎
Atmosphere: 1
Food: 5
Service: 1
Ordered double meat, didn't get it, they've put up a metal tray to block the view of them adding meat, they had no onions. very disappointing
Atmosphere: 2
Food: 2
Service: 1
I ordered through the app and ordered the combo. Left without my chips and bottle drink tried calling the store only for them to answer and hang up tried calling two more times after that and nobody answered. Disappointed to see I wasted my money on a company that doesn’t care about Customer Service
Atmosphere: 1
Food: 4
Service: 1
This location does NOT participate in any of the specials you see advertised online. They are a greedy private store is only interested in profits not specials. Go to another store for 6.99 foot long deals not this one. You will only ever get a six inch sub at this location for that price.
At the time I went there only one other person was ordering. The order was quick.
Restaurantji Recommends
False advertisement per closing time says 10pm got there at 9:15 and was told they was already closed
Atmosphere: 1
Food: 1
Service: 1
False advertisement per closing time says 10pm got there at 9:15 and was told they was already closed
Do not order doordash from this location. Even with the instructions in front of them, they WILL forget something. EVERY TIME. Buyer beware.
Food is great, service is like any fast food place, and the atmosphere is alright id say the store is a little on the small side but that really doesn't make any difference
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Cookies
Went there to get a buffalo chicken sub. Only to find out that they discontinued it. Won't be going back.
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