My husband and I ordered a sub and a wrap from the Keysville location Subway today. He went to pick them up and when we unwrapped them, the order was not correct! Instead of making me a veggie wrap, they had made a tuna small sub. My husband took the sandwich and the receipt back down to the store and the two women that were there were very rude to him. They started raising their voice and asking him “what kind of sandwich did you order, sir “and kept saying rude remarks to him And treating him like he was the problem. They took the tuna sandwich from him and threw it back behind them on a shelf and did not even apologize or extend any kind of courtesy to make it right. They were totally unprofessional, they were ignorant, and they were disrespectful. My recommendation is to not eat at the subway in Keysville until these two are fired, unfortunately, we did not get their names because they were not wearing name tags.
Leslie Kennedy
July 23, 2023 I went to Subway to order lunch and found the service from the two young ladies working behind the counter to be pleasant and very helpful. I struggle to walk and had to use the walk up steps to reach the side to go in to the sandwich shop. The young lady that was behind the counter saw how much I was trying to walk up the stairs she came and assisted me with the navigating the stairs. I was so grateful to her for helping. She also helped me down the steps so I would not fall. Leslie
Atmosphere: 5
Food: 4
Service: 5
Lilly Polston
I have been calling this restaurant since 9 this morning trying to speak to a manager let alone an associate. Im not sure what’s going on but its 11 now ive called a handful of times and nobody will answer it just rings. Very unprofessional. Mind you I press option 3 which is supposed to take you the online ordering so how is anyone able to call in an order as well if nobody picks up?
Mearl Seamster
It closes at 10 and I’m here at 9
Atmosphere: 1
Food: 1
Service: 1
J B
Tea tasted like mop bucket water.Very
Atmosphere: 3
Service: 3
Richard Nervig
Depending who's working the produce refrigerator needs to be kept close,Nats on food at times,but in normal operation the staff is kind,patient & friendly..
scott s
Horrible bread and brown lettuce on a $11 sub? No
Atmosphere: 2
Food: 2
Service: 3
Mike Sha
Really nice guy, quiet. Actual glass in my chicken teriyaki and now my mouth is bleeding. Doubt it was intentional, everything was newly clean and stocked.
Always clean, today there was a young man borrowed from Chase City Sub Way was working in Keysville tonight.. Man what a awesome guy super friendly smiled the whole time. Truly a great visit today.. I also want to share there is another gentleman that usually closes there also an amazing guy!!
Tamara Wilson
Stopped here on a whim during a long drive from Canada to Charlotte, and so glad we did. Immaculately clean, excellent customer service, and a sandwich made just the way I wanted. Would honestly make the detour to stop here again. Shout-out to my new friend from Jordan!سرني لقاؤكحظا سعيدا مع الدكتوراه
My husband and I ordered a sub and a wrap from the Keysville location Subway today. He went to pick them up and when we unwrapped them, the order was not correct! Instead of making me a veggie wrap, they had made a tuna small sub.
My husband took the sandwich and the receipt back down to the store and the two women that were there were very rude to him. They started raising their voice and asking him “what kind of sandwich did you order, sir “and kept saying rude remarks to him And treating him like he was the problem. They took the tuna sandwich from him and threw it back behind them on a shelf and did not even apologize or extend any kind of courtesy to make it right.
They were totally unprofessional, they were ignorant, and they were disrespectful. My recommendation is to not eat at the subway in Keysville until these two are fired, unfortunately, we did not get their names because they were not wearing name tags.
July 23, 2023
I went to Subway to order lunch and found the service from the two young ladies working behind the counter to be pleasant and very helpful.
I struggle to walk and had to use the walk up steps to reach the side to go in to the sandwich shop. The young lady that was behind the counter saw how much I was trying to walk up the stairs she came and assisted me with the navigating the stairs. I was so grateful to her for helping. She also helped me down the steps so I would not fall.
Leslie
Atmosphere: 5
Food: 4
Service: 5
I have been calling this restaurant since 9 this morning trying to speak to a manager let alone an associate. Im not sure what’s going on but its 11 now ive called a handful of times and nobody will answer it just rings. Very unprofessional. Mind you I press option 3 which is supposed to take you the online ordering so how is anyone able to call in an order as well if nobody picks up?
It closes at 10 and I’m here at 9
Atmosphere: 1
Food: 1
Service: 1
Tea tasted like mop bucket water.Very
Atmosphere: 3
Service: 3
Depending who's working the produce refrigerator needs to be kept close,Nats on food at times,but in normal operation the staff is kind,patient & friendly..
Horrible bread and brown lettuce on a $11 sub? No
Atmosphere: 2
Food: 2
Service: 3
Really nice guy, quiet. Actual glass in my chicken teriyaki and now my mouth is bleeding. Doubt it was intentional, everything was newly clean and stocked.
Atmosphere: 3
Food: 1
Service: 5
Awesome subs and fast service
Atmosphere: 5
Food: 5
Service: 5
Good people ?
Restaurantji Recommends
Quick and polite staff
Atmosphere: 5
Food: 5
Service: 5
The manager was nice and respectful.Jump right in
Great service, Brittany's the best..
Atmosphere: 5
Food: 5
Service: 5
Always clean, today there was a young man borrowed from Chase City Sub Way was working in Keysville tonight.. Man what a awesome guy super friendly smiled the whole time. Truly a great visit today.. I also want to share there is another gentleman that usually closes there also an amazing guy!!
Stopped here on a whim during a long drive from Canada to Charlotte, and so glad we did. Immaculately clean, excellent customer service, and a sandwich made just the way I wanted. Would honestly make the detour to stop here again. Shout-out to my new friend from Jordan!سرني لقاؤكحظا سعيدا مع الدكتوراه
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