I was served by a large man who had his chest hair out and was wearing very long, neon acrylic nails. Unsanitary and gross
Atmosphere: 1
Service: 1
Evan And Kait Mulich
Showed up 30 mins before they were supposed to be closed, staff had locked the door and literally ducked when they saw me walk up.
jon mckeel
Went to order Ice Cream no vanilla, chocolate, chocolate syrup. Was unable to get milkshakes this is one of many we have been turned away for lack of product or machinery. Very mismanaged
Atmosphere: 1
Food: 1
Service: 1
Nia-Renee Turner
Why do they stop making milkshakes an hour early and this was the second time the ice cream machine was broke. When we left everyone was standing around and playing will never come back.
Sarah Palmer
Went the other day and half of the ice cream was not available. So, definitely not 31 flavors. Also not sure if the freezers aren’t working properly or if it’s just because they keep the doors open but it was extremely difficult to read the labels and descriptions of the flavors that they did have due to the condensation. Then the first credit card machine wasn’t working and so, I had to go use another. The employee that was helping was great but I would say this location is poorly managed
Atmosphere: 3
Food: 2
Service: 5
William Holman
As soon as i walked in, the profanity made me want to leave immediately. After waiting for at least 10 minutes an employee named Clyde took my order. After choosing one of the five flavors they had available , I asked for a donut that i guess was out of stock, Clyde told me to quote "Shut the hell up" I believe employees should not let their personal life interfere with work. After telling him he lost a loyal customer he said quote " I hope so" Will not be coming to this location again. Hopefully this will be dealt with.
Atmosphere: 2
Food: 3
Service: 1
Randall Kresge
Really good ice cream.
Atmosphere: 5
Food: 5
Service: 5
Travis Cook
Was in the store and had one couple ahead of me, that was trying to figure out what they wanted. Three employees in the store, not the first one asked if I could be helped, instead they stood around playing on their phones. After the couple in front of me ordered, it took the girl some time to make a banana split. Once the order was complete and they paid. The girl came back and took my order, one large chocolate milkshake, the girl then walks over to the one guy still playing on his phone and says something to the extent that she didn't want to make a milkshake. He says something back to her, and she turns and starts going oh oh oh, grabs her phone and tells me that it is after 8 o'clock and they have to start cleaning up, and dont make milkshakes after 8. It was 8:09. They close at 9, really?! One milkshake!! Why not just put a sign that says our employees are slow and lazy, so we can't serve you anything beside ice cream after 8.
Amber Shampine
Menu online and at store list a warm hot fudge brownie sundae as a choice. Store says they no longer make them.Try to order 3 large milkshakes instead. They say the machines are taken down at 8:30 pm for cleaning. It was 8:32pm. There is no sign to say the machines are unavailable after 8:30 pm.Menu offers sundaes. They can only do scoops of ice cream at night.What is the point?Went to Wendy's instead.
Jen B (Blue eyed)
This was also a dunkin which is what we stopped for and they messed up the order very badly. I ordered a small cold brew with cold foam and they gave me a sweet tea. That was disgusting. They made us wait for almost 10 minutes for 3 drinks and a bag of mixed munchkins. Not sure what the issue was as there were more than 8 people standing around behind the counter. What a waste of money. Do not advise going there if you want your order correct.
I was served by a large man who had his chest hair out and was wearing very long, neon acrylic nails. Unsanitary and gross
Atmosphere: 1
Service: 1
Showed up 30 mins before they were supposed to be closed, staff had locked the door and literally ducked when they saw me walk up.
Went to order Ice Cream no vanilla, chocolate, chocolate syrup. Was unable to get milkshakes this is one of many we have been turned away for lack of product or machinery. Very mismanaged
Atmosphere: 1
Food: 1
Service: 1
Why do they stop making milkshakes an hour early and this was the second time the ice cream machine was broke. When we left everyone was standing around and playing will never come back.
Went the other day and half of the ice cream was not available. So, definitely not 31 flavors. Also not sure if the freezers aren’t working properly or if it’s just because they keep the doors open but it was extremely difficult to read the labels and descriptions of the flavors that they did have due to the condensation. Then the first credit card machine wasn’t working and so, I had to go use another. The employee that was helping was great but I would say this location is poorly managed
Atmosphere: 3
Food: 2
Service: 5
As soon as i walked in, the profanity made me want to leave immediately. After waiting for at least 10 minutes an employee named Clyde took my order. After choosing one of the five flavors they had available , I asked for a donut that i guess was out of stock, Clyde told me to quote "Shut the hell up" I believe employees should not let their personal life interfere with work. After telling him he lost a loyal customer he said quote " I hope so" Will not be coming to this location again. Hopefully this will be dealt with.
Atmosphere: 2
Food: 3
Service: 1
Really good ice cream.
Atmosphere: 5
Food: 5
Service: 5
Was in the store and had one couple ahead of me, that was trying to figure out what they wanted. Three employees in the store, not the first one asked if I could be helped, instead they stood around playing on their phones. After the couple in front of me ordered, it took the girl some time to make a banana split. Once the order was complete and they paid. The girl came back and took my order, one large chocolate milkshake, the girl then walks over to the one guy still playing on his phone and says something to the extent that she didn't want to make a milkshake. He says something back to her, and she turns and starts going oh oh oh, grabs her phone and tells me that it is after 8 o'clock and they have to start cleaning up, and dont make milkshakes after 8. It was 8:09. They close at 9, really?! One milkshake!! Why not just put a sign that says our employees are slow and lazy, so we can't serve you anything beside ice cream after 8.
Menu online and at store list a warm hot fudge brownie sundae as a choice. Store says they no longer make them.Try to order 3 large milkshakes instead. They say the machines are taken down at 8:30 pm for cleaning. It was 8:32pm. There is no sign to say the machines are unavailable after 8:30 pm.Menu offers sundaes. They can only do scoops of ice cream at night.What is the point?Went to Wendy's instead.
This was also a dunkin which is what we stopped for and they messed up the order very badly. I ordered a small cold brew with cold foam and they gave me a sweet tea. That was disgusting. They made us wait for almost 10 minutes for 3 drinks and a bag of mixed munchkins. Not sure what the issue was as there were more than 8 people standing around behind the counter. What a waste of money. Do not advise going there if you want your order correct.
Restaurantji Recommends
Very clean, great service.
Inside is never open
Very clean, great service.
We stopped at the Dunkin donuts, staff was great, very clean, everything we order was good.In rating Coffee Shops, 4star, would go again!
A bit unorganized due to a new point of sale system, also no Rockyroad! Fine otherwise.
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