The pizza was a soggy disgusting mess. It was uncut, the bottom was soggy and stuck to the bottom of the box. We ordered a Greek salad…. It came with lettuce, course cut slices of mozzarella and sliced tomatoes. I see all of the reviews below and it seems pretty consistent. I wish the “owner” would stop leaving generic answers and actually fixed the issues. No way this place is open next summer with the current ownership and quality.
Atmosphere: 1
Food: 1
Service: 1
Nora Heaney
We have been using Sam’s pizza for delivery and food service for a long time. Recently we haven’t been able to get anyone to pick up the phone but today they did so I was excited. I asked for the chicken quesadillas appetizer and the person I was speaking with on the phone said let me check if we have grilled chicken ready. I can do fried for you. Which I did not want. Then stated they did not have any grilled chicken ready. Which I didn’t understand because why can’t some be cooked. Are these orders not made to order and why can grilled chicken not be made if that’s what the customer asked for and that’s what you sell on your menu. Very confusing. So is fresh food not being served here anymore and can grilled chicken not be made? That’s what I’ve always ordered with no issues not understanding why it’s a problem now.
Food: 1
Service: 1
Jason Greenwood
This place is going downhill fast after changing ownership multiple times - food isn't as good. Not prepared well. Lack of attention to detail. Seem to be perpetually understaffed. Have eaten takeout from here for years - these are significant, noticeable changes. This isn't a sour grapes review.
Tifney Mercado (Tiff)
This place is HORRIBLE. Their phone disposition leaves much to be desired. I placed an online order and mistakenly ordered from the wrong location. I called the location to cancel my order and get refunded my money. I was told there was nothing they could do and I would have to call Slice their online service. I called Slice and after a brief hold was told that Sams told them not to refund my money!! Even though I placed an order at the correct location and called and told them of my error. I called back to Sams and was rudely told “what do you want me to do” before I was transferred to another gruff gentleman who told me that he already made the food and there’s nothing they could do. I will be contacting my banking institution tomorrow morning and will NEVER give this company my business again!
Atmosphere: 1
Service: 1
Michael Rose
Would not recommend, owner is very rude. They also do not uphold their carry out special of bogo pizza. Was refused my pizzas even though I carried out..
Atmosphere: 1
Food: 1
Service: 1
Arthur Bennett
OMG!! The owner was so nice and helpful and all of the food was so delicious! It was amazing!
Jeffry Graham
Staff was friendly and helpful.The owners' kids are great. Always having great specials.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Large Cheese Pizzas with 2 Toppings Cheesy Bread & 2-Liter Soda Special
Chris Tidwell
Love the food or delivery guy is
Atmosphere: 5
Food: 5
Service: 5
David Adams
I forgot to take a picture of the Pizza. But it was sausage, pepperoni, and green pepper. It was
Atmosphere: 4
Food: 5
Service: 4
Stephen K
Awesome customer service. Very friendly. Good food.
I was an employee and they have the best food ever
Kimberly Bruce
I was an employee and they have the best food ever
Jalaj Sharma
The employees are nice and friendly. The food was amazing and hot, and they have a great selection to choose from. Will definitely recommend people going here.
Jasmin Bonds
Worse pizza place I've ever been to. Customer service means nothing if the foods bad. Go to Vinnys pizza way better. Don't waste your money on Sam's pizza
Bone Dome Martin
What happened to sams? More expensive to order sub par food and now there's a minimum order?! Why bother
The pizza was a soggy disgusting mess. It was uncut, the bottom was soggy and stuck to the bottom of the box. We ordered a Greek salad…. It came with lettuce, course cut slices of mozzarella and sliced tomatoes. I see all of the reviews below and it seems pretty consistent. I wish the “owner” would stop leaving generic answers and actually fixed the issues. No way this place is open next summer with the current ownership and quality.
Atmosphere: 1
Food: 1
Service: 1
We have been using Sam’s pizza for delivery and food service for a long time. Recently we haven’t been able to get anyone to pick up the phone but today they did so I was excited. I asked for the chicken quesadillas appetizer and the person I was speaking with on the phone said let me check if we have grilled chicken ready. I can do fried for you. Which I did not want. Then stated they did not have any grilled chicken ready. Which I didn’t understand because why can’t some be cooked. Are these orders not made to order and why can grilled chicken not be made if that’s what the customer asked for and that’s what you sell on your menu. Very confusing. So is fresh food not being served here anymore and can grilled chicken not be made? That’s what I’ve always ordered with no issues not understanding why it’s a problem now.
Food: 1
Service: 1
This place is going downhill fast after changing ownership multiple times - food isn't as good. Not prepared well. Lack of attention to detail. Seem to be perpetually understaffed. Have eaten takeout from here for years - these are significant, noticeable changes. This isn't a sour grapes review.
This place is HORRIBLE. Their phone disposition leaves much to be desired. I placed an online order and mistakenly ordered from the wrong location. I called the location to cancel my order and get refunded my money. I was told there was nothing they could do and I would have to call Slice their online service. I called Slice and after a brief hold was told that Sams told them not to refund my money!! Even though I placed an order at the correct location and called and told them of my error. I called back to Sams and was rudely told “what do you want me to do” before I was transferred to another gruff gentleman who told me that he already made the food and there’s nothing they could do. I will be contacting my banking institution tomorrow morning and will NEVER give this company my business again!
Atmosphere: 1
Service: 1
Would not recommend, owner is very rude. They also do not uphold their carry out special of bogo pizza. Was refused my pizzas even though I carried out..
Atmosphere: 1
Food: 1
Service: 1
OMG!! The owner was so nice and helpful and all of the food was so delicious! It was amazing!
Staff was friendly and helpful.The owners' kids are great. Always having great specials.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Large Cheese Pizzas with 2 Toppings Cheesy Bread & 2-Liter Soda Special
Love the food or delivery guy is
Atmosphere: 5
Food: 5
Service: 5
I forgot to take a picture of the Pizza. But it was sausage, pepperoni, and green pepper. It was
Atmosphere: 4
Food: 5
Service: 4
Awesome customer service. Very friendly. Good food.
Restaurantji Recommends
I was an employee and they have the best food ever
I was an employee and they have the best food ever
The employees are nice and friendly. The food was amazing and hot, and they have a great selection to choose from. Will definitely recommend people going here.
Worse pizza place I've ever been to. Customer service means nothing if the foods bad. Go to Vinnys pizza way better. Don't waste your money on Sam's pizza
What happened to sams? More expensive to order sub par food and now there's a minimum order?! Why bother
Loading...